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JadeStart JadeStart provides business coaching to Beauty Businesses to help them earn multiple 6 and 7 figure incomes with proven strategies.
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Visit www.jadestart.com or email [email protected] to find out more

I went back through the last 100 strategy sessions. Here's what clinic owners actually book a call for. 📊One in three co...
08/10/2026

I went back through the last 100 strategy sessions. Here's what clinic owners actually book a call for. 📊

One in three come because they need more clients. But once we're talking, 71% say marketing isn't working, 61% have no clear plan, and 54% are dealing with money stress: no profit, no wage, debt, or not knowing their numbers.

What changes is the stage of the clinic.

Clinics under a year old need clients. Established clinics want the business to run without them. And this year the mix moved. Calls about leads fell from 41% to 23%, while team, expansion and burnout calls grew.

One more thing: 1 in 8 had already paid an agency or run ads with little or nothing to show for it.

If you're in here somewhere, you're not the only one.

DM the word STATS and let's chat about where you're at and what you need most for 2027.



SEO: Cosmetic injectables clinic owners, business growth tips, skin clinic owners seeking business tips.

06/10/2026

As a cosmetic Injector, can you respond to a Google Review?

I was asked this question inside another post and it seemed to be a question a lot of people are misinformed about.

First, you need to know what counts as a testimonial. 👇

Under AHPRA, a testimonial is a review that talks about the clinical side of your service.

Results, outcomes, how their lips or wrinkles look, how skilled you were with the needle, or the advice you gave them as a practitioner.

Testimonials can't be used to advertise a regulated health service. Replying to one can count as engaging with it, so steer clear of reviews that talk about clinical elements or professional advice.

Reviews about non-clinical aspects are a different story.

"The team was so welcoming"
"The clinic is beautiful and spotless"
"Easy parking and I was seen right on time"

These aren't testimonials, so you can respond to them. Say thank you, keep it warm and keep it general.

The rule of thumb: if the review is about the experience, reply. If it's about the treatment, results or advice, leave it alone. Even if it's a brief comment mixed in with comments about non-clinical aspects.

Save this post and share it with an injector who's been nervous to hit reply. 💬

cosmetic injector AHPRA and TGA compliance with google reviews.

"My clinic does $1.2M, so it's worth $1.2M." I hear this a lot, and it's one of the most expensive assumptions a clinic ...
30/09/2026

"My clinic does $1.2M, so it's worth $1.2M." I hear this a lot, and it's one of the most expensive assumptions a clinic owner can make.

Buyers don't pay for turnover.

They pay for profit they can keep once you're gone.

If you're the main injector, the face of the brand and the only one who knows how everything works, a big chunk of your value leaves with you.

The good news: every one of those gaps can be fixed. It just takes time, which is why the best exits start years before the sale.

Thinking about selling in the next few years?

DM me "EXIT" and let's look at what your clinic is really worth, and what it could be worth. 💬

Figures are illustrative. Every clinic is valued on its own numbers, so get proper valuation and legal advice before going to market.

30/09/2026

I'm excited to be speaking at the The Regional Beauty Long Lunch in Bunbury, WA on Sunday 25 October 2026.

My presentation is on helping you unlock an extra $50k+ of revenue in your business.

I will be opening the five treasure chests of your business, showing you the real Australian benchmarks and helping you find the one number that will change your year.

Click on the link in our bio to secure your ticket before they sell out.

17/09/2026

Meet Megan, owner of BRISBANE SKIN + COSMETIC TATTOO CLINIC in Brisbane.

Megan is a mum, like so many of you, and joined our program to get an income that supported her family while allowing her to spend more time with them.

Megan shares her experience of working with us along with the growth she has achieved.

From $65k per annum to over $200k while working part time, with profit, after reinvesting in her business growth with machines and expansion of her services and product range.

Catching up with our members and hearing their progress gives us so much joy. We are so proud of you, Megan.

If you're ready to grow your clinic and earn more without working more, send us a DM. We offer complimentary 1 hour strategy calls to get you a game plan to grow your clinic.

We did a lot of strategy calls over the past month and every single one said the same sentence. 🖤"I want the clinic to r...
14/09/2026

We did a lot of strategy calls over the past month and every single one said the same sentence. 🖤

"I want the clinic to run without me."

Solo injectors. Seven-person teams. A surgical practice with four doctors. Completely different businesses, identical wish.

And here's what every one of them had in common: the owner was still the highest earner in the building. In one clinic the owner's average service value was $389. Her team? $92 to $98. She is worth four of her own therapists.

That is not a talent problem. It's a design problem, and it has real consequences. Last month alone we saw a clinic shut its doors for the first time in eight years because one person was away. Another closing for two weeks in October, not for a holiday, for a staffing gap. Two owners turning over good money and neither paying themselves a wage.

If you are the business, you don't have a business. You have a very demanding job with staff.

Four things that fix it: close the value gap in your team instead of adding hours, get rebooking above 80% before you buy another ad, write the roles down, and pay yourself a wage first.

DM the word RUN if you're ready to have a business that operates how it should.

The Fresh Summit Wrap UpLast Thursday I had the privilege of speaking at the fourth and final fresh Summit in Cabarita B...
07/09/2026

The Fresh Summit Wrap Up

Last Thursday I had the privilege of speaking at the fourth and final fresh Summit in Cabarita Beach. It was quite a challenge to get there as we hit a kangaroo 10 minutes from home and wrote the car off. We are all fine and mine was hurt luckily.

We went to the airport, hired a vehicle last minute and continued our four hour journey south arriving at close to 1 am. After settling the kids into the apartment, it was a 2 am bedtime and then up at 6 am to speak at the conference.

I had my first coffee in 6 years that morning! It was definitely needed 😂

Such a honour being able to share such valuable knowledge with the nurses who attended.

The highlight was seeing some of our past members again 🥰❤️

Thank you so much to Megan Reid and Fresh Clinics for having me be a part of something so special. It was a real honour.

Our hearts are exploding with the month that was August ❤️🎉
31/08/2026

Our hearts are exploding with the month that was August ❤️🎉

Address

Suite 8/84 Wises Road
Alexandra Headland, QLD
4558

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm

Telephone

+61481930957

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