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Ladd + Associates

Name: Ladd + Associates
Address: 93-93 Williamson Street, Bendigo, VIC, 3550, AU
Telephone: +61438939434

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Ladd + Associates

Partnering with you to simplify and manage advanced system and technology relationships. Experts in Technology One, Accounting Seed and REMsuite.

03/03/2026

👋 Meet the Team | Ladd + Associates

Meet Dane Sheppard, one of the friendly faces behind Ladd + Associates.

Role: Commercial Solutions Director

Specialty: Helping TechnologyOne customers with commercial strategy, solution alignment, and unlocking ROI through practical, outcomes‑focused advice.

With 15 years’ experience across banking and finance, Dane is known for bringing clarity to complex problems, building strong and trusted partnerships, and acting as a true commercial engine for customer success.

He is also the driving force behind the launch of Smart Support Plans, and is thrilled with the progress and impact they’re already delivering for organisations.

💬 When I’m not helping TechnologyOne customers, I’m usually enjoying horse racing, cheering on the Magpies, or adding another bottle to my ever‑growing wine collection.

We’re lucky to have him on the team 🙌

25/02/2026

🔍 Regular TechnologyOne Health Checks

Keeping your TechOne environment healthy isn’t just about fixing issues when they appear — it’s about preventing them altogether.

🏢 What sets us apart is our enterprise-wide view, not a technology-only lens — ensuring your system aligns with organisational processes, governance, and strategic outcomes.

📊 Our Smart Support Plans include proactive quarterly reviews across your TechnologyOne modules.

🧠 These Health Checks uncover hidden inefficiencies, configuration drift, outdated permissions, and operational bottlenecks before they impact your business.

📈 We scale with your organisation — you get exactly what you need, no more, no less.

Sometimes just a check-up is all it takes… 🩺💻

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17/02/2026

TechnologyOne is everywhere. 73% of residents across Australia & New Zealand live in a council powered by TechOne, and the platform also drives operations across education, government, health, financial services, and more.

Yet many organisations still aren’t getting the return on investment they expected.

That’s exactly why we launched Smart Support Plans - built to help any TechOne organisation maximise value, improve performance, and drive capability uplift.

Smart Support Plans = more ROI, less noise.

✔ Faster turnaround

✔ Proactive optimisation

✔ Higher utilisation of what you already pay for

✔ Less pressure on internal teams

And this week, our Managing Director Peter Ladd is sharing his POV on what “real ROI” should look like for TechnologyOne customers and why most aren’t seeing it yet.

If squeezing more value out of your TechOne investment is a priority in 2026, it’s time to take a smarter approach.

See our Smart Support Plans here:

https://www.laddandassociates.com/landa/smart-support-plans

10/02/2026

👋 Meet the Team | Ladd + Associates

Meet Kelly Frahm, one of the friendly faces behind Ladd + Associates.

Role: Principal Consultant.

Specialty: Helping TechnologyOne customers with Budgeting & Forecasting, Financial's ETL's, Reporting & Analytics.

With 15 years’ experience, Kelly is known for supporting clients by untangling complexity, troubleshooting issues, and delivering practical solutions.

💬 When I’m not helping TechnologyOne customers, I’m usually planning my next travel adventure.

We’re lucky to have her on the team 🙌

03/02/2026

Why we designed Smart Support Plans as tiered — not one-size-fits-all.

Most support models assume every business needs the same thing.
In reality, no two organisations run TechnologyOne the same way.

At Ladd + Associates, we built Smart Support Plans around a simple principle:
👉 support should match your operating model, not force you into one.

Why tiered works better:

🔹 Different maturity levels
Some teams need proactive release management and strategic guidance.
Others need on-demand expertise to backfill capability gaps.

🔹 Internal teams can’t do everything
Even high-performing internal teams benefit from specialist insight, independent validation, and surge capacity during critical periods.

🔹 Spend where it matters
Tiered plans let businesses invest in the support that delivers the most value — without paying for services they don’t need.

🔹 Built to evolve
As your TechnologyOne footprint grows, your support plan scales with you. No re-negotiation. No disruption.

Smart Support Plans aren’t about logging tickets.

They’re about reducing risk, increasing ROI, and giving your team confidence that expert support is always there when it counts.

Strategic. Scalable. Tailored to you.

29/01/2026

Budget Season Reality Check: Is Your TechnologyOne Support Setting You Up for Success in FY26?
Most organisations don’t realise this until it’s too late:

Under‑investing in TechnologyOne support costs more in downtime, rework, and audit issues than the support itself ever would.

We recently helped a mid‑sized organisation move from constant T1 firefighting to complete stability in under 90 days—just by implementing a Smart Support Plan.

The impact?

✅ Release cycles delivered on time
✅ Staff finally confident using T1
✅ Invoice automation via DocuLift
✅ Quarterly health checks = no surprises
✅ Big lift in compliance + significantly less rework

Real ROI. Real capability uplift. Real confidence.

And right now—during budget planning—is exactly when organisations need to factor this in.

Three simple plans. One goal: Make TechnologyOne work.

Essential | Enhanced | Comprehensive

From foundational coverage to full 24/7 priority support.

If TechnologyOne underpins your finance, HR, supply chain, payroll or assets - support isn’t a nice‑to‑have. It’s risk mitigation.

27/01/2026

Ladd & Associates’ Smart Support Plans give TechnologyOne customers a scalable way to access trusted experts, proactive release testing, structured training, and on-tap help desk support.

Choose the tier that fits your operating model today — and scale seamlessly as your needs grow.

👉 Ready to get more value from your TechnologyOne investment?
Get in touch to explore the right Smart Support plan for your organisation.

27/01/2026

Empowering your team with proactive TechnologyOne care

Ladd & Associates’ Smart Support Plans give TechnologyOne customers a scalable way to access trusted experts, proactive release testing, structured training, and on-tap help desk support.

Choose the tier that fits your operating model today — and scale seamlessly as your needs grow.

👉 Ready to get more value from your TechnologyOne investment?

Get in touch to explore the right Smart Support plan for your organisation.

22/01/2026

Keep your TechnologyOne platform running smoothly, securely, and efficiently — every day of the year.

Ladd & Associates’ Smart Support Plans give TechnologyOne customers a scalable way to access trusted specialists, proactive release testing, structured training, and on-demand help desk support. Start with the tier that fits your operating model today, and scale as your needs evolve.

🔹 Tailored to You
Subscription support aligned to your unique portfolio, modules, and workflows.

🔹 Maximise Value
Drive ROI, reduce risk, and unlock innovation with proactive, expert guidance.

🔹 Clear & Scalable
Transparent pricing with flexible options that grow with your business.

🔹 Specialist Expertise
Deep TechnologyOne knowledge across Financials, Supply Chain, HRP, Asset Management, Property & Rating.

👉 Ready to get more from TechnologyOne?
Let’s talk about the right Smart Support tier for your organisation.

📩 Message us or visit our website to get started.

14/01/2026

🚀 Introducing Smart Support Plans by Ladd & Associates

Future-proof your TechnologyOne systems—whether you’re mid-project or managing BAU.

From finance and supply chain to HR, payroll, property, and corporate performance, TechnologyOne touches every corner of your organisation.

Yet traditional support models haven’t kept pace with growing complexity.

That’s why we created Smart Support Plans.

Flexible, scalable solutions designed to tackle BAU challenges, fill resource gaps, and give IT leaders and system managers the control they need.

✅ Essential, Enhanced, or Comprehensive—choose the tier that fits your needs

✅ Proactive health checks, release testing, and structured training to keep systems optimised

✅ Transparent pricing and scalable solutions that grow with you

Smart leaders plan ahead.

Partner with Ladd & Associates and turn uncertainty into resilience:

📈 Maximise ROI

⚡ Reduce risk

💡 Enable innovation

👉 Explore Smart Support Plans today:

https://www.laddandassociates.com/landa/smart-support-plans

22/07/2024

Our partners are CPA's + Business and Technology Specialists. We have extensive knowledge and experience in ERP deployment, implementation & support in all levels of Government, Education, Community Services, Banking and Real Estate sectors.

Looking for advice and consultancy? Contact us today!

24/06/2024

Change management isn't just about adapting to what's new; it's about leading with purpose and embracing transformation to achieve lasting success. 💼✨

"

Address

93-93 Williamson Street
Bendigo, VIC
3550

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61438939434

Website

https://laddandassociates.com/

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