Williams HR

Williams HR Building better workplaces together with our outsourced HR services We understand that managing employees can be complex and time-consuming.

At WilliamsHR, we provide outsourced HR services to help your business reach its full potential. That's where we come in. We offer a range of services that can be offered as a whole package or segmented to whatever you need.

WilliamsHR started from what felt like an obvious truth, many of the “bad employer” stories people share could have been...
13/01/2026

WilliamsHR started from what felt like an obvious truth, many of the “bad employer” stories people share could have been avoided.

Over the past few years, I’ve had the opportunity to work closely with businesses on the practical side of HR. Helping leaders make better people decisions, put clearer systems in place, and navigate growth and change with more confidence.

I’m thankful for the trust placed in me, both professionally and personally, and to those who referred my services along the way, thank you!

More recently, an opportunity came up that aligned strongly with my experience, values, and the direction I want to take next. So in 2026, I’ll be stepping back into a senior corporate HR role. I’m genuinely excited about returning to an in-house environment, focusing on long-term outcomes, and contributing from inside an organisation again.

While WilliamsHR is closing its consulting chapter, I’m still happy to point people in the right direction. If you’re looking for outsourced HR support, I can no longer assist directly, but I’m more than happy to recommend some fantastic consultants who can.

My parting advice for anyone focused on keeping their staff happy this year: don’t be a jerk. It solves more problems than most policies ever will.

A big thank you to Cessnock Business Chamber for hosting such a fantastic R U OK? Day event. It was inspiring to hear fr...
11/09/2025

A big thank you to Cessnock Business Chamber for hosting such a fantastic R U OK? Day event. It was inspiring to hear from Dan Repacholi and the other speakers, who shared practical tips on staying healthy and happy.

R U OK? Day isn’t just a token event or something for HR teams to tick off. It’s a reminder that mental health conversations belong in every workplace, community, and family.

💛 Today is more than wearing yellow or posting online — it’s about making these conversations part of everyday life.

And if you or someone you know needs extra support, you can contact:
📞 Lifeline: 13 11 14
📞 Beyond Blue: 1300 22 4636
🌐 ruok.org.au

Let’s keep the conversation going, not just today, but always.

Communication is one of the most underrated business tools — and when it goes wrong, it costs more than most people real...
02/07/2025

Communication is one of the most underrated business tools — and when it goes wrong, it costs more than most people realise.

Late updates. Confusing instructions. Re-Work. Mixed messages from leaders. No follow-up after a tough conversation.

I see it all the time; it shows up as low trust, wasted time, drained energy, continued poor performance, growing tension, or issues escalating to the point of no return.

The fix? It’s not about writing more emails or holding more meetings. It’s about keeping your communication:

✅ Timely — don’t wait until things escalate
✅ Consistent — same message from everyone in leadership
✅ Simple — avoid corporate fluff or jargon
✅ Two-way – Communication isn’t just about talking — it’s about listening too.
✅ Clear roles and next steps – Everyone should walk away knowing who’s doing what, and by when. Action-oriented conversations are a game changer.
✅ No assumptions – Just because you said it once doesn’t mean it landed.
✅ Documented when it counts – Verbal is fine — but for anything important, follow up in writing.
✅ Regular check-ins – Not just when there’s a problem.

Good communication doesn’t mean overcommunication. It means clarity, alignment, and follow-through. How’s communication really going in your business?

Not sure where to start? Let’s talk — we’re here to help.

Alongside recent award and payroll changes, the Fair Work Information Statement (FWIS) has been updated to reflect the 3...
01/07/2025

Alongside recent award and payroll changes, the Fair Work Information Statement (FWIS) has been updated to reflect the 3.5% increase to the National Minimum Wage and award minimums.

If you're onboarding new full-time or part-time employees, make sure you're issuing the latest version of the FWIS. I’ll pop a link to the updated version in the comments.

If you haven’t yet actioned the 1 July 2025 workplace changes, such as award increases, or changes to superannuation, or you're unsure what applies to your business, feel free to reach out — we’re here to help.

Looking for practical HR tools you can actually use? Visit our website to access a range of checklists on topics such as...
26/06/2025

Looking for practical HR tools you can actually use? Visit our website to access a range of checklists on topics such as recruitment, performance management, incident management (and more), designed to help guide you manage your people with confidence!

Link in comments!

When was the last time you had fun at work? If nothing comes to mind straight away, it might be time to schedule somethi...
23/06/2025

When was the last time you had fun at work? If nothing comes to mind straight away, it might be time to schedule something fun this week.

The good news is, you don’t need to go over the top either.

Often, it’s the small, simple things like a laugh with a teammate, a shared lunch break, a silly moment in a team meeting, that make the biggest difference.

Work doesn't have to be all business, all the time. What’s one small thing you could do this week to spark a little joy at work?

How did you learn that? Ever found yourself frustrated at work because someone doesn’t know something that seems obvious...
03/04/2025

How did you learn that? Ever found yourself frustrated at work because someone doesn’t know something that seems obvious to you? Chances are, you learnt that skill thanks to a great manager, a well-structured company with strong systems, some solid training – or simply years of trial and error.

No one has had the exact same experiences as you. What’s second nature to you might be brand new to someone else.

I am incredibly grateful to the MANY people who have helped me along the way, who taught me skills I didn’t have yet or showed me a better way of doing things.

So here’s my tip:

Next time you feel that wave of frustration when someone doesn’t quite meet your expectations, pause. Ask yourself, “Who helped me learn this?”. You could be that person for them, the one who they will remember as taking the time to guide instead of judge.

Because at some point, someone did it for you.

This morning, my husband and I were having breakfast at our local cafe when we witnessed a manager trying (and failing) ...
03/03/2025

This morning, my husband and I were having breakfast at our local cafe when we witnessed a manager trying (and failing) to give feedback to an employee.

The mistake?

❌ It was done publicly - in front of customers and colleagues

❌ It escalated emotionally - when the employee challenged it, the manager raised their voice to the point of yelling

❌The tension could be felt - after we pointed out that the entire cafe could hear them, they continued to work in awkward, tension-filled silence, throwing pots and pans around passive-aggressively.

It was uncomfortable to watch—and even worse to imagine working in that environment. This is one of the reasons I started Williams HR, to help businesses create respectful and productive workplaces.

If you don’t know how to have a feedback conversation without losing your cool, please don’t. It benefits no one, and I guarantee you’ll create a bigger mess than when you started.

Instead, if you need to address performance or behaviour, here are a few quick tips to avoid a disaster:

✅ Do it in private – No one likes being called out in front of others

✅ Give a heads-up – Let the employee know what the conversation will be about so they can prepare

✅ Own It – If emotions start to run high and the conversation starts to turn in a direction you didn’t want, hit pause. Try: “This isn’t going as I thought—let’s pause and pick this up privately at [set time].”

There’s a lot more to effective performance management, but the bottom line? Don’t be a jerk.

If you need help navigating difficult conversations, let’s chat. Because no one wants to work for (or do business with) a company like that.

This week, something unusual happened in our backyard. An employee slashing the field behind our house misjudged the slo...
29/11/2024

This week, something unusual happened in our backyard. An employee slashing the field behind our house misjudged the slope and accidentally collided with our back fence. When I went out to check what had happened, I saw him looking panicked and flustered. He started apologising profusely and insisted on fixing it immediately.

But before anything else, I stopped him and asked, “Are you okay?”

Thankfully, no one was injured, but it quickly became clear that he had no idea what to do next. He was standing there, overwhelmed, unsure of the steps to take. Fortunately for him, I do have experience in this area, and I guided him to call his manager and explain what happened.

What struck me most was this: during the conversation with his manager, he didn’t get asked if he was okay or if he needed any support. It also stood out that this inexperienced employee hadn’t been given any guidance on what to do if an incident occurred.
It got me thinking—how many other employees are in the same boat? How many might face similar situations without the training or confidence to handle them?

If you haven’t recently discussed incident response with your team—especially newer or less experienced employees—it’s time to check in. A simple conversation or clear plan can make all the difference in ensuring safety and minimising further stress or injury.
If you’re unsure where to start, feel free to reach out! I’d be happy to help you prepare simple steps and processes to empower your team to handle incidents calmly and effectively.

Sometimes, we move at such a fast pace that we forget to slow down and enjoy the simple things that bring us joy. For an...
10/10/2024

Sometimes, we move at such a fast pace that we forget to slow down and enjoy the simple things that bring us joy. For anyone who has had “one of those weeks,” this is your reminder to slow down, and stop and smell the roses!

Did you know that over 1.1 million workers are exposed to hazardous levels of noise at work?If you have workers who are ...
26/09/2024

Did you know that over 1.1 million workers are exposed to hazardous levels of noise at work?

If you have workers who are exposed to loud noise and you are unsure if you have adequate measures in place, please don’t risk it. Once the damage is done, it’s irreversible!

I recently came across some great FREE resources that might help your workforce prevent hearing loss. I will put the link in the comments for anyone interested.

11/09/2024

Working in HR, we often support employees who are managing complex matters, yet their colleagues have no clue what's going on. It reminds me often that you have no idea what's happening in people's lives, and if you get a chance to make a positive difference to someone, take it.
Be kind. Reach out - Ask R U OK? Any Day. If someone you know is struggling and you don't know how to help, some fantastic FREE resources are available: https://www.ruok.org.au/ruok-any-day-resources

Address

Branxton, NSW
2335

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+61416755279

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