Credible Source Solutions

22/05/2026

Congratulations Reno Revivals!

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We’re incredibly humbled and excited to share that we’ve been named finalists in the 2026 Australian Trade Champion Awards.

As a local family-run business, this recognition means a lot to us. Every project, every early morning, every challenge and every happy client has helped shape who we are today.

A huge thank you to our amazing clients, supporters, suppliers, friends and families who continue to back us and trust us with their projects. We’re proud to do what we love every day and grateful to be recognised alongside so many hardworking businesses in the industry.

And also a MASSIVE thank you to our team, the foundation supporting what we have built was laid by you and we could not be more grateful or proud to have all of you beside us on the journey.

No matter the outcome, we already feel like winners being supported by such an incredible community. Thank you for being part of the journey. 👷🏼‍♂️🏆

18/04/2026

Wendy, founder of BE Uplifted received a very deserved NOW WOW! Award, nominated by the NOW Board and members.

Wendy is a carer, a giver and so much much more. Read the below extract from the Nomination:

Be Uplifted is a unique Breast Cancer Charity that focuses on the person, focuses on the practical. It is about helping that person to continue with the necessary “stuff” each day, helping to pay bills, delivering food as well as providing counselling services and care packages. The Be Uplifted Motto, “People not Research” is also very much Wendy Paterson. Wendy has lived through breast cancer and understands what is needed to provide valuable support.

When you first meet Wendy, you feel her strength, her absolute will to get things done to help people whose lives have been turned upside down. You will hear her say the word practical. It is important to be useful in that person’s and their family’s everyday life. But practical is also for Be Uplifted, ensuring the business, the operations are sustainable, ensuring that 100% of donations go to families who are on a breast cancer journey. Be Uplifted has two bright and airy op shops that are spotlessly clean and organised. Of note, their handmade quilts are simply beautiful. It is a fun shopping experience for anyone that pops in.

And that level of organisation, having a plan for now and the future, well, that is Wendy. Be Uplifted was founded in 2009 and it continues to thrive and grow, because Wendy, her volunteers and her community are truly “walking the walk”.

Congratulations Wendy and Thank You!

28/02/2026

Who will you compliment today?





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12/02/2026

12/02/2026

February started off as a wonderful month to showcase the Caloundra RSL values of LEADERSHIP and TEAMWORK, served up with a big dose of CUSTOMER focus including CARE and outstanding SERVICE. Here are some of The WOW! Awards examples for January:

· Fiona, Executive Chef, and one of the hardest working members of the Caloundra RSL team, really demonstrated the values of Leadership and Teamwork recently when she ‘jumped over’ to FOH side and managed the pass for the restaurant staff so they could continue to get meals out faster to customers. The restaurant team really appreciated this proactive help as they knew Fiona and her team were already under the pump in the kitchen.

Fiona thinks about everyone, how to help and support employees; how to ensure her restaurant customers are happy and how to ensure Caloundra RSL and restaurant is somewhere people like to recommend to others.

· Oke, ISH café attendant is a wonderful CARING team member who received four WOW! Award nominations in January. Customers praise Oke, advising, “she always give us a friendly welcome, quick service and helps with everything we need. An exceptional person who cares about people.”

“Oke’s attention is second to none. Arthritic fingers limit me with what I can do, and she was there for me.”

· Lisa, Hannah and the Functions Team work well together to deliver wonderful CUSTOMER SERVICE at events and received two winning nominations in January for delivering successful events and going above and beyond for their customers.
· The kindness and community CARE of the RSL LEADERSHIP team shines through too, who were thanked for very generously donating a Christmas lunch for Coast2Bay's Community Housing tenants.
Ronnie Benbow OAM visited the RSL to accept and thank the team for their kind donation of $1,000 to The Carers Foundation Australia. Ronnie is excited about bringing her Carers Lunch to the function centre on the Sunshine Coast soon.

Congratulations to all the recent Caloundra RSL WOW! Award winners and thank you Caloundra RSL for all your support for your Sunshine Coast Community!









Caroline Lovett

13/01/2026

Alliance Business Technologies (ABT) is a leading Managed IT Services, Security and Cloud Solutions provider to Small and Medium Businesses and Education sectors throughout Australia.

Credible Source Solutions recently visited ABT to spend some time talking about the challenges of delivering excellent customer service when many of their customer calls are requests to fix and solve issues that are important and urgent to the customer, who cannot do their job when something isn’t working.

It was good to hear the importance the team places on solving the customers issues as quickly as possible, and we shared tools and tips on how to deliver and maintain service excellence and help reduce customer frustration and build trust.

While at ABT, the camaraderie and positive support for each other in Brisbane and for their skilled team overseas was really noticeable and great to see.

It was also a pleasure to present some unique WOW! Awards to a selection of ABT Brisbane and overseas team members for their excellent customer service and feedback, aligned to the ABT values of Customer, Solution, Integrity, Excellence, Agility and Respect.
Congratulations!








The WOW! Awards Caroline Lovett