05/10/2026
When does NCAT Procedural Direction 3 actually apply to a home building dispute?
One of the first things I look at when being instructed to provide expert evidence in an NCAT home building matter is whether Procedural Direction 3 (PD3) applies.
For claims in NCAT’s Consumer and Commercial Division under the Home Building Act 1989 (NSW), PD3 applies where the amount claimed or in dispute is more than $30,000.
That threshold matters because once PD3 applies, expert evidence isn’t simply a case of engaging a Quantity Surveyor or building expert and asking them to prepare a report.
The expert operates under the Experts’ Code of Conduct.
The expert has an overriding duty to assist the Tribunal impartially within their area of expertise. Their paramount duty is to the Tribunal rather than the party retaining them, and they are not an advocate for either party.
For me, that distinction is fundamental to expert witness work.
If I’m instructed as a Quantum Expert, my job isn’t to find the number that best supports the client’s claim.
It’s to independently assess the evidence, establish the appropriate quantum and clearly explain how and why I reached that opinion.
That’s also why understanding the procedural framework at the very beginning of an instruction is so important.
Before getting into measurements, rates and calculations, the first questions should be:
What are the proceedings?
What is the amount claimed or in dispute?
Does PD3 apply?
And what exactly has the expert been instructed to provide an opinion on?
Get the framework right first.
Then get into the numbers.