Square the Spiral

Square the Spiral Unravel the spiral of paperwork and compliance.

At Square the Spiral Plan Management, we’re a small team of just 4 dedicated staff supporting over 700 NDIS participants...
13/06/2025

At Square the Spiral Plan Management, we’re a small team of just 4 dedicated staff supporting over 700 NDIS participants — and this weeks announcement of the NDIA pricing review feels like a slap in the face.

The NDIA’s 2025 Price Review is a devastating blow to Plan Managers like us.

❌ 7 years with no price increase
❌ $35M slashed from Plan Management
❌ Rural & establishment fees cut
❌ Rising costs, zero support

We’re a small, values-driven team doing everything we can to support participants and their families — but this makes it harder every day.

"This is outrageous. The NDIA is asking providers to keep the lights on while cutting off the power." – Jess Harper, CEO, DIA

We call on the NDIA to:
1️⃣ Pass on wage + super increases
2️⃣ Reverse harmful funding cuts
3️⃣ Introduce a fair, transparent pricing model

📢 The sector is united. We will not stay silent.

Jenny McAllister NDIS National Disability Insurance Scheme Senator Anne Ruston Disability Intermediaries Australia

Media Release: NDIA Abandons Disability Providers Yet Again — Sector in Outrage Over Frozen Prices and Funding Cuts....

Thanks to the Sam and the team at The Growing Space for this great summary of the legislative changes that start today!
02/10/2024

Thanks to the Sam and the team at The Growing Space for this great summary of the legislative changes that start today!

Welcome to share: Sam's Initial key take-aways and perspectives on the new Support Lists released today - which start on Thursday!
WARNING: I am not a lawyer. This is not legal advice and is a very quick summary of some of the things that I think participants need to know now.

🗓️ Effective transition periods
• Plan managers must follow new rules by 2 November.
• Participants have 12 months to make changes without incurring a debt.
• If something From the outlist is already stated in your current plan or the AAT ruled it in, you will still be allowed to spend your money on that, but only for the life of the current plan.
• This legislation is transitional, so it only stays in place while we co design and develop the final Rules, so make sure you share your perspectives.
💵 Financial adjustments
• Participants will not owe money for spending less than $1,500 on non-approved items if it's a mistake.
• This rule applies if it happens fewer than 3 times (you get 2 warnings)
👥 Support coordination
• Participants can only use funds for support coordination if it is Stated in their NDIS plan.
• This includes self-managing participants.
🛠️ Replacement support determinations
• The old substitution rule has been updated.
• Participants can ask for exceptions for:
o Household items sold in stores.
o Smartwatches, tablets, or phones used for accessibility.
🚗 Specialized services
• Driver training:
o Now potentially available for participants with different disabilities.
o It must be stated in the participant's plan.
o It must be provided by a special driving instructor.
🐕 Assistance animals:
• Spending for assistance animals or community support only applies if stated in the plan.
________________________________________
🔄 Updates to the OUTlist (non-claimable items)
💇 Hairdressing services:
• Hair washing at the hairdresser is not banned now.
• Manicures, pedicures, artificial nails and other beauty services are still excluded.
🚫 Unchanged exclusions:
• Electricity generators remain on the list.
• Legal costs are now clearly excluded. This is an issue for self-managing participants who need legal advice on employment contracts, etc.
🏠 Impact on living arrangements:
• Rent is still on the outlist.
• This likely affects individual living options (ILO) and increases costs.
• Housemates providing in-home support must now be paid as support workers, which will change many shared housing setups and make them much more expensive.
🍽️ Meal delivery services:
• Excluded unless food and preparation costs are listed separately.
🏋️ Gym memberships:
• Still excluded when used for recreation.
💑 Dating and relationship services:
• Remain excluded, with no clear definition for what this means.
🎟️ Conference fees:
• Now excluded. Training sessions around disability related needs appear to remain claimable
👨‍🏫 Coaching services:
• Life, career, and cultural coaching remain excluded.
• Support workers may be able to support similar executive functioning outcomes.
👶 Childcare services:
• After-school care, au pairs, and school holiday programs are excluded.
📬 Postal services:
• Non-claimable.
• This will affect assistive technology delivery claims.
🔧 New funding provisions
• And surprisingly, NDIS funds might now be able to be used for property repairs for disability-related damages.
There is a lot more information in these lists. I have just pulled out the things that stuck out to me as different from the draft lists or particularly. unwieldy or silly.
This stuff is all law on Thursday this week!!! I will put a longer form version of this in the comments.

To learn more come and join me (Sam Paior) and Chris Coombes. at our "Can I still buy it?" workshop next week: https://www.thegrowingspace.com.au/events/can-i-still-buy-it-1110/
________________________________________
📖 Hard words glossary
📜 Substitution: Replacing one thing with another.
🚫 Exclusion: Something not allowed or funded.
👨‍🏫 Coaching: Training to help improve skills.

pic desc: A promotional poster for the Can I still buy it? Workshop, which says new ndis laws and what they mean for your plan spending. It shows a picture of a shopping cart with things in it. The Growing Space logo and little avatars for Chris Coombes and Sam Paior

Have a safe and Happy Easter. We will be closed for public holidays only. Image two little boat sheds on a lake.
05/04/2023

Have a safe and Happy Easter. We will be closed for public holidays only. Image two little boat sheds on a lake.

It’s Queensland Women’s Week     acknowledging all the women 🫵 may you always have what you need to have the Empowered V...
06/03/2023

It’s Queensland Women’s Week acknowledging all the women 🫵 may you always have what you need to have the Empowered Voice and Secured future 💪

Square the Spiral will be open over the Christmas and New Year period excluding Public Holidays.  The NDIS have also adv...
19/12/2022

Square the Spiral will be open over the Christmas and New Year period excluding Public Holidays. The NDIS have also advised of claim delays over the public holidays. Please see the website www.ndis.gov.au/news for more information Image hand drawn Christmas tree Image designed by Freepik

Thanks to NACBO for the opportunity to be part of the My Home My Way podcast series. www.myhomemyway.com.au https://www....
16/10/2022

Thanks to NACBO for the opportunity to be part of the My Home My Way podcast series. www.myhomemyway.com.au
https://www.podbean.com/ew/pb-vejcf-126fdf6

Marisha is an artist, sister, neighbour, fashion lover and Brisbane Lions supporter. Having the freedom to live the life that she wants to live, and doing it on her own terms is really important to Marisha. In this podcast, Marisha’s sister Sherryn talks about how she has learnt from and assisted ...

What would it take for everyone with a disability to get the quality support they need to Thrive?
06/10/2022

What would it take for everyone with a disability to get the quality support they need to Thrive?

Sharing this exciting news from CRU for anyone looking for training options.
09/08/2022

Sharing this exciting news from CRU for anyone looking for training options.

Crucial Training Options provides high quality, personalised and industry focused accredited training experiences that will equip graduates to work respectfully with people with disabilities and their families. Our mission is to inform, inspire and equip students with the skills to become great work...

We’re closed today as I am walking for mental health!
14/07/2022

We’re closed today as I am walking for mental health!

27/02/2022

For people in South Easr Queensland stay safe and here is some handy information from Tenants Queensland.

14/11/2021

The late Dave Hingsburger sharing the truth - a must watch in my opinion.

Sharing Senator Jordan Steele’s post. As a plan nominee for my sister I certainly wouldn’t want my sisters plan changed ...
04/11/2021

Sharing Senator Jordan Steele’s post. As a plan nominee for my sister I certainly wouldn’t want my sisters plan changed with my permission.

A new law has been introduced, if passed it will mean NDIS CEO Martin Hoffman can make changes to your NDIS plan without your permission.

The proposed law also drafts new rules that will exclude even more disabled people from the scheme if implemented (likely targeted at those with psychosocial disability).

These changes would have absolutely devastating consequences for our community.

You can help us stop this!

Send an email to your State Disability Minister 👉🏽 https://ausgreens.good.do/fix-our-ndis/email/

Or give them a call 👉🏽 https://ausgreens.good.do/fix-our-ndis/Call/

Let them know how we feel about these proposed changes. 😡

[ID: text reads, ‘This is the CEO of the NDIS’ next to an arrow that points to a black and white pic of Martin Hoffman’s face. He has a serious, uninterested expression. Orange and red text on black background. Bellow, black and white text on green background reads, ‘A law has been introduced, if passed it will mean he can make changes to your plan without your permission. Help us stop this!’ Last sentence has an email icon next to it.]

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