FMS Support Services

FMS Support Services Our team has been there at the forefront of some of Australia’s fastest growing and most successful franchises and multi-site operations since the mid-1990s.

At Franchise & Multi-Site (FMS) Support Services, we are highly experienced industry professionals who have decades of experience as business owners, executives and consultants, specialising in franchise and multi-site operations. At Franchise & Multi-Site (FMS) Support Services, we are highly experienced industry professionals who have decades of experience as business owners, executives and cons

ultants. They have substantially contributed to dramatic growth, incredible turn-arounds, and stabilising market leaders to cement their success for the long term. We are available to assist franchises, multi-site organisations and single site organisations with:

- Growth & Expansion
- Business Reviews
- Coaching & Support
- System Development
- Training
- Site Audits & Reviews
- Mystery Shopping
- Recruitment
- Marketing
- Franchisee Recruitment
- Site Selection
- Supply Chain & Procurement
- Menu Development
- Data Management
- Technology
- Market Reviews
- Network Surveys
- Certification
- Special & Miscellaneous Projects

Subscribe at www.fmssupportservices.com.au for access to FREE franchise presentations, videos, podcasts, articles, newsletters, interviews, tips and more!

This short question and answer follow-up to the ‘Ep 5: Business Rescue & Turnaround’ presentation explores common viewer...
29/10/2025

This short question and answer follow-up to the ‘Ep 5: Business Rescue & Turnaround’ presentation explores common viewer and listener questions.

To get the most from this presentation, it is recommended to have viewed or listened to ‘Ep 5: Business Rescue & Turnaround’ first, which discussed a process of rescuing and turning around a struggling business.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://youtu.be/Kimikc4I4l0
SPOTIFY: https://open.spotify.com/episode/4uqyUDSPoAyIdIygPNYtfI?si=W8cjdYR_TGmOfi7ITf4zHw
FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5-star rating, like or share if you have found it useful.

Question and answer follow-up to ‘Ep 5: Business Rescue & Turnaround’ explores common viewer and listener questions.To get the most from this presentation, i...

Franchise industry executive and consultant, Shaun Butcher, explores the process of rescuing and turning around a strugg...
13/10/2025

Franchise industry executive and consultant, Shaun Butcher, explores the process of rescuing and turning around a struggling business.

A must for any business owner, manager, decision maker or support person who has found themselves needing to rescue or turn around a struggling or failing business.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://youtu.be/XTDs7mLDf1k
SPOTIFY: https://open.spotify.com/episode/2mPpRHs7fM3Lm9lCqDcRU3?si=b8ucEPbMTEKUCsghczYrkg
FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5-star rating, like or share if you have found it useful.

Franchise industry executive and consultant, Shaun Butcher, explores the process of rescuing and turning around a struggling business.A must for any business...

This short question and answer follow-up to the ‘Ep 3: Magic of Contribution Margin’ presentation explores common viewer...
17/07/2025

This short question and answer follow-up to the ‘Ep 3: Magic of Contribution Margin’ presentation explores common viewer and listener questions.

To get the most from this presentation, it is recommended to have viewed or listened to ‘Ep 3: Magic of Contribution Margin’ first, which discussed how to accurately calculate contribution margin, break-even and profitability, from individual products and promotions to the entire business.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://www.youtube.com/watch?v=ijxPdxEKHbw
SPOTIFY: https://open.spotify.com/episode/1KwUHpzet0Uz7vSKLCyUCm?si=scdk6cqmStmfUZxUCyntBA
FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5 star rating, like or share if you have found it useful.

Question and answer follow-up to ‘Ep 3: Magic of Contribution Margin’ explores common viewer and listener questions.To get the most from this presentation, i...

Franchise industry executive and consultant, Shaun Butcher, explores the power and magic of using contribution margin to...
24/05/2025

Franchise industry executive and consultant, Shaun Butcher, explores the power and magic of using contribution margin to understand and accurately calculate break-even and profitability, from individual products and promotions to the entire business.

A must for any business owner, manager, decision maker or support person who does not already utilise contribution margin calculations.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://www.youtube.com/watch?v=m6MNuqXtPio
SPOTIFY: https://open.spotify.com/episode/6wQgOVpiQ7qtZUdbQTsCns?si=Ge5JXp1aSkeXUu1Bm57JZw
FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5-star rating, like or share if you have found it useful.

Franchise industry executive and consultant Shaun Butcher explores the power and magic of using Contribution Margin to understand and accurately calculate br...

This short question and answer follow-up to the ‘Ep 1: Franchise Buyer Beware’ presentation explores common viewer and l...
15/04/2025

This short question and answer follow-up to the ‘Ep 1: Franchise Buyer Beware’ presentation explores common viewer and listener questions.

To get the most from this presentation it is recommended to have viewed or listened to ‘Ep 1: Franchise Buyer Beware’ first, which exposed the tricks, traps and misunderstandings that ruin Franchisees and that unscrupulous Franchisors exploit.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://youtube.com/watch?v=J6qJPXBSP20
SPOTIFY: https://open.spotify.com/episode/45sJFzoYpquEJFKYIbC0rB?si=I0o6E-p5Skq2TtNoV8K0tQ
FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5 star rating, like or share if you have found it useful.

The question and answer follow-up to ‘Ep 1: Franchise Buyer Beware’ explores common viewer and listener questions.To get the most from this presentation, it ...

Franchise industry executive and consultant, Shaun Butcher, exposes the tricks, traps and misunderstandings that ruin Fr...
30/03/2025

Franchise industry executive and consultant, Shaun Butcher, exposes the tricks, traps and misunderstandings that ruin Franchisees and that unscrupulous Franchisors exploit.

A must watch video for anybody considering buying a franchise or working in the franchising industry.

Video available at the ‘Reality Check: Franchise & Business’ channel on the following platforms:

YOUTUBE: https://youtube.com/watch?v=D_MMuNKzh8k

SPOTIFY: https://open.spotify.com/episode/4NI4B9mzTNzzQDYORvMV7E?si=5pt98fPZQ8ihGd0LH5Q3mw

FMS WEBSITE: https://fmssupportservices.com.au/free-education-resources

Audio also available on Apple Podcasts.

If you find this presentation useful, please remember to follow or subscribe for future presentations, and provide a 5 star rating, like or share if you have found it useful.

Franchise industry executive and consultant Shaun Butcher exposes the tricks, traps and misunderstandings that ruin Franchisees and that unscrupulous Franchi...

Franchise & Multi-Site (FMS) Support Services has emerged from the former Phoenix Australia Consulting Group ready to pr...
06/08/2024

Franchise & Multi-Site (FMS) Support Services has emerged from the former Phoenix Australia Consulting Group ready to provide a larger than ever suite of consultancy and support services, with a focus on franchise and multi-site networks.

Follow us on Facebook and LinkedIn or subscribe at www.fmssupportservices.com.au to receive regular detailed insights from our team of highly experienced business owners, executives and consultants.

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Brisbane, QLD
4001

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