DNS Specialist Services

DNS Specialist Services We offer dedicated support to gaming and hospitality businesses to find solutions and unlock their potential. www.dnsspecialistservices.com.au

17/04/2026

We talk a lot about results, but it’s the people behind them that really matter.

This week was a good reminder of that. We had the chance to recognise a few key milestones across the team, with Bernard reaching 7 years, Mike hitting 3, and Luke celebrating his first year with us! Even better, Mike was in the office so we could celebrate his 70th birthday with cheese and cake.

Longevity like this doesn’t happen by accident. It’s built on consistency, care and showing up every day. Thanks for your all hard work gents - we appreciate everything you bring to the team!

09/04/2026

Is your venue still using Messenger to communicate with staff?

It’s quick and easy — but important messages can get lost, side chats appear without oversight, and work and personal life can start to blur.

Many Australian hospitality venues are moving to a secure, centralised platform that keeps communication, onboarding, policies and compliance in one place. Managers get visibility, and staff have a clear, organised way to access everything they need.

Learn how venues are moving beyond group chats and creating a safer, more organised way to manage their teams:

🔗https://dnsss.au/2026/03/hospitality-staff-communication-platform/

&C360

26/03/2026

What a fantastic couple of days at the 2026 Australasian Hospitality and Gaming Expo

It was wonderful to reconnect with familiar faces, meet new industry connections, and talk about practical digital solutions for hospitality venues. A big thank you to everyone who stopped by to chat and share what’s happening in your venue - we’re excited to continue these conversations in the weeks ahead.

We also had a lot of fun seeing everyone’s competitive side across the two days - and a special thank you to everyone who got involved with our agility tester.

Tonight, the Clubs QLD Awards for Excellence celebrate the outstanding work happening across the industry. We’re proud to have assisted some clubs with their nominations and wish all nominees the very best of luck. It’s always a privilege to work alongside so many passionate teams and see their incredible efforts recognised.

24/03/2026

Come with us as we bump in for the 2026 Australasian Hospitality and Gaming Expo 🎥

The team is getting everything ready for a big couple of days talking all things digital – from apps and strategic planning software to people & culture solutions designed specifically for hospitality venues.

If you’re heading to the expo, come and say hi at Stands 20 & 23. We can’t wait to show you what we’ve been working on!

19/03/2026

Trade show survival rule number one: secure the coffee first.

With the Hospitality & Gaming Expo just around the corner, we’re gearing up for a few big days of industry conversations, new ideas and probably a few too many coffees along the way.
A key theme for us this year - reactions get you moving but strategy gets results.

We’ve added something to the stand this year that puts that idea to the test. A quick challenge around timing and judgement that tends to get a bit competitive once people give it a go.

Once you’ve nailed it, chat with us about how P&C360, Mobile Apps, and Board360 help teams make smarter decisions and perform at their best. If you’re at AHG, keep an eye out for us around Stands 20 & 23!

&C360

The 2026 AHG Expo is just around the corner and we’re looking forward to being part of it again this year.Events like th...
13/03/2026

The 2026 AHG Expo is just around the corner and we’re looking forward to being part of it again this year.

Events like this are always a good chance to step back and see where the industry is heading. From digital engagement through to governance and compliance, there’s a lot evolving across hospitality right now.

We spend a lot of time working alongside venues and industry groups looking for clearer systems, stronger oversight and better ways to connect with their communities. AHG is a great opportunity to share some of the platforms that support that work and how they fit together in practice.

We’ll also be there with our partners at Coms Detect showcasing how Harm Minimisation and Facial Recognition Technology are evolving.

If you’re attending, come and find us at Stand 20 & 23 to say g’day and check out quick demos of:
• Board 360
• P&C 360
• Custom Mobile Apps
• FRT and more

🚀

08/03/2026

Grey skies and rain could not stop the incredible turnout for the 2026 Mater Chicks in Pink International Women’s Day Fun Run. 🌧️🏃

More than 25,000 people in Brisbane and 2,000 in Springfield came together for an amazing cause, raising over $2 million for breast cancer research and patient care.

The DNS Team were proud to be part of such a powerful show of community support for a cause that touches so many lives. 💕

19/02/2026

We’re excited to welcome Riccardo Callegari to the DNS Specialist Services team as our new Consulting Manager.

Riccardo brings more than 35 years of hospitality and gaming experience across clubs, pubs and major industry organisations, along with a deep passion for helping venues strengthen performance and customer experience. His practical knowledge, leadership experience and industry insight make him a fantastic addition to our growing consulting team.

Welcome aboard, Riccardo - we’re thrilled to have you with us.
https://dnsss.au/team/riccardo-callegari/

16/02/2026

The 31 March AML/CTF Independent Audit deadline is fast approaching.

Hospitality venues required to complete an Independent Audit should ensure bookings are confirmed early, as availability becomes limited closer to the submission period.

If your venue still needs to schedule its AML/CTF Independent Audit, now is the time to act.

Contact the team today to secure your booking.
🔗https://dnsss.au/contact/

Why do member surveys matter for hospitality venues?Because the venues making the strongest strategic decisions aren’t g...
13/02/2026

Why do member surveys matter for hospitality venues?

Because the venues making the strongest strategic decisions aren’t guessing, they are listening. Structured member surveys reveal what drives loyalty, where improvements matter most, and how to prioritise investments with confidence.

Discover how insight-led venues stay ahead at dnsss.au

In hospitality, managing people has quietly become one of the most complex roles in any venue.Between tracking training ...
10/02/2026

In hospitality, managing people has quietly become one of the most complex roles in any venue.

Between tracking training and compliance, communicating operational updates, managing policies, and maintaining daily accountability, many managers are spending more time chasing administration than leading their teams. The result? Less time on the floor, less focus on coaching, and increased risk of compliance gaps.

The venues performing strongest today are shifting from reactive administration to proactive people management, supported by systems that centralise training, communication, policies, and operational workflows in one place.

In our latest article, we explore the growing operational cost of fragmented people systems and how hospitality venues can create clearer visibility, stronger accountability, and more consistent team performance.

Read the full article here: https://dnsss.au/2026/02/hospitality-team-management-compliance-pc360/

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