07/05/2026
Hello everyone,
We hope you're all doing well. We wanted to take a moment to reassure you that, despite the ongoing pressures of rising costs, we are doing everything we can to keep our exchange costs consistent for you.
We have noticed that outstanding balances have remained high across our accounts. We completely understand that circumstances can sometimes make payments difficult, and we want you to know that we are here to help. If you are experiencing any challenges with settling previous collections, please don't hesitate to reach out to us — we'd love to work something out together.
We do kindly ask that outstanding balances be addressed before proceeding with further exchanges, as this helps us continue providing the best possible service to everyone.
As always, please feel free to contact us with any questions or concerns — we're happy to help in any way we can.
Take care, everyone.