What are the opening hours?

Monday 9am - 2pm Tuesday 9am - 2pm Wednesday 9am - 2pm Thursday 9am - 2pm Friday 9am - 2pm

Scott's Specialized Security Services

Name: Scott's Specialized Security Services
Address: Shed 4/9 Von Deest Street, Bundaberg, QLD, 4670, AU
Telephone: +61432472959
Price range: Not applicable

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Bundaberg, QLD
Scott's Specialized Security Services

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Local Business providing great customer service, experience and knowledge, Cash In Transit, Crowd Control, Static Guarding, Personal Protection.

At Scott’s Specialized Security Services, we provide security solutions tailored to meet the diverse needs of our clients. Our extensive range of services offers comprehensive protection, from crowd management at events to personal VIP security. Leveraging advanced training and high-quality equipment and technology, our team ensures your safety and asset security with professionalism and discretion.

27/10/2026

It's Ask Trish Tuesday & this week’s Question is: Why do security guards always look angry… especially Terry? (Spoiler: They’re not. Especially Terry.)

People love to say security guards look grumpy, but honestly, that’s just their “I’m at work & paying attention” face. It’s not anger - it’s focus… with a sprinkle of please don’t be a dick & make me run today!!

Now… Terry. Absolute legend. Polite. Helpful. Would assist your nan with a reverse park. But when he’s in work mode....he looks like he’s silently judging your life choices, your haircut, & whatever snack you’re holding.

Part of the job is keeping that professional, alert stance:
• Serious expression (even if they’re thinking about dinner)
• Arms crossed (the universal security power pose)
• Eyes scanning (yes, they saw you ignoring the sign)
• Standing like they’re guarding a priceless artefact

They’re not cranky - they’re tuned in, observant, & ready to respond faster than you can say, “I swear I didn’t do it.”

So next time you spot one of our guards looking stern, relax. They’re not upset. They’re just switched on, doing exactly what they’re trained to do.

And Terry?? Bless him. That is his happy face - & we adore him.

Got a question for next week? Drop it in the comments. I add every single one to my list & pick one at random each Tuesday - no fluff, no filters, just raw, honest answers.

23/10/2026

Why experienced guards’ matter

Good security is often measured by what does not happen.

An experienced officer can recognise when a situation is changing, distinguish frustration from escalation & respond before a small issue becomes a larger one. It's about being proactive.

• They know when to approach.
• They know when to step back.
• They know when to call for assistance.
• They remain aware of the people, environment & risks around them.

Experience supports calm judgement. It helps an officer choose a measured conversation over unnecessary confrontation & understand the limits of their role. Experience does not replace licensing, training, briefing or support. It works alongside them.

Putting the right person in the right environment is part of delivering a service clients can rely on when circumstances change.

22/10/2026

What happens when you call & say "We need Guards"

You ring the Scott's Specialized Security office & I pick up... tunes pumping, mid-10th coffee, mid full concert performance. It's just me, the empty office, & the security camera recording every Grammy-worthy moment... until your call slices straight through my superstar moment.

Then you say: "We need Guards." That's like telling a chef, "I need food."

OH. MY. LORDY... get ready Freddy... we're going DEEP!!! I need EVERY. SINGLE. DETAIL!

Where? When? What type of event? Patron numbers? Liquor licence? Permits? Conditions? Layout? Entrances? Exits? Risks? Past dramas? Tickets? Wristbands? Troublemakers? Is Karen at the ticket booth again? (All of this information also helps me quote your job correctly!)

Because different events & sites need different guards, & I'm not sending a gentle, soft-spoken guard to wrangle 800 drunk festival goers... or Terry to a silent meditation retreat.

We match guard skills like it's Security Tinder😉

Then... I'm on the maps like a detective….Zooming. Analysing. Planning. Inhaling coffee number 10.

I plan. Roster. Brief. Allocate guards based on skill, temperament, experience, & Karen-tolerance. I organise equipment, prep requirements, answer emails, get sidetracked a million & 1 times, dodge phone calls, & occasionally question my life choices.

Meanwhile... 50+ calls to Terry.

About everything.… About nothing…. About risk levels….. Thermal surveillance gear….. Jobs from 2019….. "Where are you?"

And Terry???

He'll deny it... But seriously... He LOVES the chaos & every single one of my calls.

WOOSAH...

And THEN... The guards arrive. Uniforms on. Comms checked. Signed in. Ready to go.

Looks simple, right?

But those guards are standing there because I've already done 112 things you never saw, solved 9 problems you didn't know existed, prevented 27 disasters, answered 468 questions, consumed unhealthy amounts of caffeine, & dragged Terry away from his nap time.

And that's the part most people never see.

When our guards arrive onsite, they're not just "standing around"... they're part of a plan that's been built, reviewed, adjusted, problem-solved, rostered, briefed, & prepared long before the first patron walks through the gate.

Scott's Specialized Security - There's always more to security than meets the eye... especially when Trish is caffeinated & Terry is denying responsibility for the chaos he personally helped create. 😏

20/10/2026

Ask Trish Tuesday is here, & this week’s question: What is Scott’s history

Scott’s Specialized Security Services began in 2016, right here in the Bundaberg region. Brian aka "Bossman" built the business on one simple belief: do things properly. Be honest. Be reliable. Treat clients fairly. And treat guards like people - not numbers. Those values weren’t just business principles, they were who he was, & they became the heart of Scott’s.

What started as a small local operation slowly grew into a team providing security across the Wide Bay & beyond - Cash in Transit, ATM/FLM services, Mobile Patrols, Static Guarding, Asset Protection, Crowd Control, Event Security & Body Guarding. We’ve been part of some incredible moments in our community, & every one of them has shaped who we are today.

But Scott’s history also carries a deeply personal chapter.

In 2021, I lost Brian - my partner in life & in business - & I suddenly found myself stepping into the Managing Director role. It wasn’t a role I ever expected to hold. When I joined the company in 2020, he promised my days would be spent drinking coffee, attending “business meetings”, & tapping away on my keyboard in my nice air conditioned office. Life had other plans though, & none of them were easy.

These days, I’m rarely in that office. I’m out with our team, our clients, our community - doing the work Brian & I once planned side by side. There were moments where I genuinely wondered, “How am I going to do this?” But I kept going. Because Scott’s wasn’t just a business. It was something we built together - something worth continuing, worth protecting, worth growing.

2026 marks 10 years of Scott’s. Ten years of learning, adapting, rebuilding, grieving, growing, getting things wrong, getting things right, & building a tight knit Security Family that for me feels like home.

Scott’s has always been more than just a Security Company. We’re locally owned. Family orientated. Community & client focused. And we still believe in doing things properly. Always!

Different people. Different strengths. One Security Family. ❤️

Have a question to ask?? Drop it in the comments - I add every single one to my list & pick one at random each Tuesday to break down, no fluff, no filters, just raw, honest answers.

17/10/2026

What is actually included in a security quote?

A security quote should reflect the service your site genuinely requires—not a generic hourly figure.

Before we allocate an officer, we consider what is being protected, the site’s risks, operating conditions, access points, reporting requirements, equipment needs & the skills & experience the role demands.

Where appropriate, we carry out a site-specific risk assessment, so the service is based on evidence rather than assumptions. A shopping centre, construction site, event, rural property & commercial premises can all require very different approaches.

The quote also needs to support lawful employment conditions, licensing, insurance, & the practical costs of providing a prepared & supported team.

When reviewing a quote, look beyond the total. Ask what planning, safeguards & support are included—because that is where much of the real value sits.

13/10/2026

Ask Trish Tuesday is here, & this week’s question is a good one: What exactly is FLM?

FLM stands for First Line Maintenance, & it’s basically the first response team for ATMs when something goes wrong. Before a technician gets called out, we’re the ones who attend the machine to figure out what’s actually happening.

A lot of ATM faults aren’t major - they’re simple, safe & fixable right there on the spot. And that’s where our FLM crew steps in.

What our FLM team can handle (& yes… I've stepped way out of my comfort bubble & learnt how to do all this as well!! Not too bad for someone that is definitely not very tech savvy!):

• Cash jams • Receipt paper & consumables • Cassette maintenance • Belts off rollers • Sensor cleaning • Basic internal cleaning • Damage or suspicious activity checks • Internal component checks • Reporting anything that needs a technician

If it’s within our training & authorisation, we get that ATM back online quickly. If it’s a complex fault or needs parts, we escalate it straight to the techs.

People see an ATM as a metal box in the corner pumping out the dollars - but there’s a lot happening inside that box. FLM is one of those behind the scenes roles most people never realise we do, quietly keeping things moving so the community doesn’t even notice there was an issue.

Got a question you want answered? Drop it in the comments - I add every single one to my list & pick one at random each Tuesday. No fluff, no filters, just straight answers.

10/10/2026

Let’s talk about quotes

Two security quotes can include very different levels of protection—even when both appear to offer the same thing.

An hourly rate is only one part of the picture. A professional quote should account for the site, the risks, the hours & conditions, the officer’s required skills, site-specific preparation, reporting, equipment, management support, insurance & compliance obligations.

It should also reflect lawful wages, superannuation, penalty rates & the operational support needed to deliver a trained, equipped & reliable team.

Before choosing a provider, ask what sits behind the hourly rate. The right comparison is not simply cost versus cost—it is risk, capability, support & accountability versus cost.

Cheap & good value are not always the same thing.

06/10/2026

Ask Trish Tuesday is here, & this week’s Question: Trish, if I get an ABN…Can you subcontract me for Patrols &/or Crowd Control?

Honestly, I’ve actually been asked this quite a few times. And the answer is no - it’s not that simple. I think there’s a bit of confusion around this in the security industry, so I thought I’d explain why.

Having an ABN doesn't automatically make you a contractor. If you genuinely want to operate your own security business & subcontract security work, there’s a lot more involved than simply getting an ABN & sending someone an invoice.

In Queensland, you need the appropriate Security Firms Licence, your own insurance, & you need to have your business & compliance requirements properly sorted. You also need to consider things like your own tax obligations, licensing, record keeping & the responsibilities that come with actually running a business.

And this is the bit I really want security guards to understand… An ABN isn't a shortcut to becoming a contractor. If you're actually working as an employee, but you're being told to get an ABN so you can be paid as a contractor, that can potentially be sham contracting.

So, when a guard asks me, “I've got an ABN, can't I just subcontract to Scott’s Specialized Security?” It's not because we don't want to give you the work. It's because legally we can't just put you on as a subcontractor because you have an ABN.

If you're genuinely running your own security business, with your Security Firms Licence, insurance & everything else that comes with it, that's a different story. And honestly, I think guards need to ask more questions when someone says “Get an ABN & we'll give you work.” Ask what that actually means. Because having an ABN is one thing, running a compliant security business is another, & you should know the difference before you accept the shift.

Got a question for next week? Drop it in the comments - I add every single one to my list & pick one at random each Tuesday. No fluff. No filters. Just me, answering the things you probably shouldn’t ask a security company😉

03/10/2026

Throwback...... to the day I learned two very important lessons:

1. Confidence is great.
2. Confidence does not un bog a vehicle.

The year was 2022, & there I was - doing a solo property patrol like some kind of security superhero. I walked the area, assessed the terrain, even gave myself that proud little nod like, “Look at you go, Trish. Independent. Capable. Professional.”

Then came The Turn. The infamous 3 point turn in The Tank - our beloved company Ute that weighed more than my hopes, dreams, & probably my entire team combined.

One wrong move & suddenly I wasn’t doing a patrol. I was doing a live demonstration of how quickly The Tank can sink when it decides it’s had enough.

The Tank dropped. I panicked. The ground laughed. And I had to call for backup like a rookie who’d just discovered mud exists.

Nothing humbles you faster than realising your vehicle has become one with the earth….no trees to winch from, no traction, just me standing there thinking, “Well. This is bloody unfortunate.”

But hey, every security company has its stories. Ours just happens to involve me, The Tank, & a rescue mission that was possibly far more dramatic than it needed to be.

Do you have a "well this is bloody unfortunate" story??

Trish

29/09/2026

Ask Trish Tuesday is here, & I’ve pulled a random question from you legends to break down.
This week’s Question (& the 1st to kick off our series): Who has the biggest… baton?

Oh look, another brave soul asking the question that has single handedly derailed more security training sessions than Terry’s “accidental” baton twirl. Honestly, the moment someone says baton, half the team suddenly forgets they’re adults & start acting like they’re in a Year 9 locker room. Let’s clear this up before someone starts a measuring competition behind the office.

Size. Does. Not. Matter.

I know that’s devastating news for the blokes who’ve been strutting around like they’re carrying Excalibur on their duty belt, but here we are. A baton is only as good as the person wielding it - the training, the control, the judgement. Not the length, not the girth, not the “shiny limited edition tactical carbon reinforced mega stick” Terry bought online at 2am after watching a YouTube video titled “10 Baton Tricks That Will Make You a Legend.”

Now for the grown up bit (brief, I promise): Batons aren’t a “who’s got the biggest” competition. They’re a controlled defensive tool, & there are strict rules & regulations around who can carry them, when they can be used, how they’re deployed, & how they’re stored. It’s all about safety, legality, & proper training - not bragging rights, ego boosts, & definitely not something to whip out at the team BBQ unless you want me to revoke your sausage privileges!

So, to answer the question - who has the biggest baton? Honestly…. that would be Terry!

Have a question to ask?? Drop it in the comments - I add every single one to my list & pick one at random each Tuesday to break down, no fluff, no filters.

Address

Shed 4/9 Von Deest Street
Bundaberg, QLD
4670

Opening Hours

Monday	9am - 2pm
Tuesday	9am - 2pm
Wednesday	9am - 2pm
Thursday	9am - 2pm
Friday	9am - 2pm

Telephone

+61432472959

Website

http://www.scottssecurityservices.com.au/

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