E&L Consultancy

E&L Consultancy Helping agencies and professionals grow with clarity, confidence, and capability. Honest, strategic and grounded support.

I work with mid‑to‑senior professionals navigating transition or growth & with agency founders in a p/t strategic advisory role. Training | Development | Mentoring & Coaching | Consulting

“My motivation is to share what I’ve learned over the years to support your professional and personal growth." - Laura Peck, E&L Consultancy

Our company's current focus is our Mastering the Craft o

f Client Service training course and 1:1 mentoring and coaching. This is an area of skills and training that many agencies, companies and individuals desire but don’t have the in-house capabilities or time to provide. Having amassed a wealth of experience in client relationship building and mentoring/coaching over the past 30 years, I believe teaching and mentoring these skills, integrated with soft skills in personal development, has an enormous positive impact on teams, their clients, and the agency/company overall. E&L Consultancy was co-founded by Laura Peck, in 2009. E&L Consultancy specialises in the following areas:
Training
Mastering the Craft of Client Service
Our best practice training course to up-skill your teams professional and personal client service capabilities. Craftofclientservice.com

Mentoring, Coaching & Personal Development
Advice that is geared towards helping you grow yourself, your business or your career, answer the hard questions you’re currently pondering, and most importantly, learn new skills to achieve the goals you’ve set. Whether you’re an employee, freelancer, sole-trader, small business or a large enterprise, we can support your growth. Facilitation
Various types of meetings and occasions greatly benefit from having a facilitator. Whether it’s facilitating one of your meetings or providing customised training on a variety of business topics, I assist to identify issues, solve problems and make decisions to accomplish your mutual goals. Consulting: Marketing, Management, Media & Publicity
Whether the challenges are leadership, general management, client service, recruiting, business-development, or marketing related, I will work with you in a flexible, as needed basis to ensure you receive appropriate advice to move forward and implement solutions with confidence. Community Fundraising & Events Management
If you want help with your community venture, fundraising or events, please get in touch. For detailed information on my credentials, qualifications and past roles please visit my LinkedIn https://www.linkedin.com/in/laurapeck/

Specialties
Training & Facilitation, Career Coaching & Advice, Business Coaching, Consulting: Marketing, Management, & Media, Community Fundraising and Events.

30/07/2025

Signs It Might Be Time for Us to Work Together

You don’t need to be stuck or burnt out to benefit from support.
Often, the shift starts when you’re stretched too thin, carrying a lot, or just craving more clarity and confidence.

Here are a few reasons clients reach out to me:
• They’re leading a growing agency or team and want grounded, strategic guidance
• They’re stepping into a new role and want to lead with calm, strength and confidence
• They’re running their own business and value having someone to hold them accountable
• They’re navigating change — professionally or personally — and want clarity in what’s next
• They want to grow their interpersonal skills to lead better, manage better, and relate better

If any of that resonates, I would love to talk to you.
I work one-on-one with agency leaders and experienced professionals who want support that’s strategic, honest, and human.

📩 DM me or reach out via eandl.com.au — I’d love to hear from you.

27/07/2025

Career transitions usually aren’t about the job title.

They often show up at personal crossroads - when something deeper is shifting in your direction, identity, priorities, or values.

If you’re in the midst of this shift, or feel it’s coming, I work one-to-one with professionals like you (generally in marketing/advertising, tech, product, creative, digital, and comms) who are facing change and want clarity and calm to figure out what’s next.

Expect honest conversation. Strategic thinking. A grounded plan to move forward. I believe professional and personal growth go hand in hand.

If this sounds like what you need right now – let’s talk. I’d love to support you.

05/09/2024

Seeking a Bookkeeper with experience working with boutique Marketing/Comms/Media Agencies. International knowledge is a must along with proficiency in Xero, PAYG, BAS, transactions, receivables, payables, etc. References required. (posting for a Sydney based Client) Thanking you all in advance!

Northern Rivers friends please get tix to support this tonight if you can! So important xoxo
13/08/2024

Northern Rivers friends please get tix to support this tonight if you can! So important xoxo

WED 14 AUG @ 6PM (LIVE MUSIC): An unforgettable night for the SAVE WALLUM EXTREMELY SOPHISTICATED FUN-RAISER at the Brunswick Picture House!

22/02/2024

Hello friends and colleagues on FB,
Is your website current, functioning how you want, world-class? (What does your audience think?), Are your pitches/presentations/sales materials effective and getting great compliments?

One of my best friends, Dave, excels at customer experience design for all types of media.

If you've been thinking it's time to reinvigorate your brand and/or freshen your image, he's available for hourly and fixed-fee projects. Plus he's efficient and effective!

I highly recommend his knowledge and work!

You can contact him directly here:

YES YES YES
25/10/2022

YES YES YES

Hello you, Yes, you, the person reading this. Are you a listener?Or, are you semi-listening, determining what you think ...
25/08/2022

Hello you, Yes, you, the person reading this. Are you a listener?

Or, are you semi-listening, determining what you think the person is saying or will say, and planning your response?
https://eandl.com.au/are-you-listening/

29/07/2022

Address

Byron Bay, NSW

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