I work with mid‑to‑senior professionals navigating transition or growth & with agency founders in a p/t strategic advisory role. Training | Development | Mentoring & Coaching | Consulting
“My motivation is to share what I’ve learned over the years to support your professional and personal growth." - Laura Peck, E&L Consultancy
Our company's current focus is our Mastering the Craft o
f Client Service training course and 1:1 mentoring and coaching. This is an area of skills and training that many agencies, companies and individuals desire but don’t have the in-house capabilities or time to provide. Having amassed a wealth of experience in client relationship building and mentoring/coaching over the past 30 years, I believe teaching and mentoring these skills, integrated with soft skills in personal development, has an enormous positive impact on teams, their clients, and the agency/company overall. E&L Consultancy was co-founded by Laura Peck, in 2009. E&L Consultancy specialises in the following areas:
Training
Mastering the Craft of Client Service
Our best practice training course to up-skill your teams professional and personal client service capabilities. Craftofclientservice.com
Mentoring, Coaching & Personal Development
Advice that is geared towards helping you grow yourself, your business or your career, answer the hard questions you’re currently pondering, and most importantly, learn new skills to achieve the goals you’ve set. Whether you’re an employee, freelancer, sole-trader, small business or a large enterprise, we can support your growth. Facilitation
Various types of meetings and occasions greatly benefit from having a facilitator. Whether it’s facilitating one of your meetings or providing customised training on a variety of business topics, I assist to identify issues, solve problems and make decisions to accomplish your mutual goals. Consulting: Marketing, Management, Media & Publicity
Whether the challenges are leadership, general management, client service, recruiting, business-development, or marketing related, I will work with you in a flexible, as needed basis to ensure you receive appropriate advice to move forward and implement solutions with confidence. Community Fundraising & Events Management
If you want help with your community venture, fundraising or events, please get in touch. For detailed information on my credentials, qualifications and past roles please visit my LinkedIn https://www.linkedin.com/in/laurapeck/
Specialties
Training & Facilitation, Career Coaching & Advice, Business Coaching, Consulting: Marketing, Management, & Media, Community Fundraising and Events.