Heightened Services Group

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Cairns, QLD
Heightened Services Group

Delivering safety & prosperity to your communities. Security | Cleaning | Maintenance | Strata Mngmt

Specialists in Government, Mobile Patrol, Personal Protection, Asset Protection, Security Risk Assessment, Event Security Management, K9 Patrols and consultancy.

12/06/2026

When Earlville Shopping Town and DFO Cairns needed to feel safe again, our team showed up, and didn't stop showing up.

Crime down. Costs reduced. 100+ tenants consistently impressed by the professionalism of our security and cleaning crews.

"Heightened Security are an integral part of our retail business, and we are thankful for their commitment to service, reliability, and can-do approach."

That's what we're here for.
Protecting spaces, supporting communities, and delivering results that speak for themselves right here in Cairns.

📍 Serving Cairns and North Queensland

10/06/2026

When you choose HSG, you're not just hiring a service provider. You're partnering with a company that's been independently verified to meet the world's highest standards in quality, environmental responsibility, and workplace safety.

We're proud to hold triple ISO certification:
· ISO 9001 — Quality Management: our systems are built to deliver consistent, high-standard results, every time.
· ISO 14001 — Environmental Management: we're actively reducing our ecological footprint and committed to sustainable operations.
· ISO 45001 — Occupational Health & Safety: your people and ours are protected by a robust safety framework at every level.

These aren't just certificates on a wall. They're third-party proof that HSG operates with integrity, precision, and accountability across Security, Cleaning, Maintenance, and Energy services.

Founded by Troy Jaques and proudly Australian, locally owned and operated since 2017 — HSG is built on trust, safety, quality, and sustainability.

If you want a partner you can rely on, not just a contractor you have to manage, let's talk!

06/06/2026

A clean workplace isn't just about appearances. It's about creating an environment where your team can do their best work and your clients feel confident walking through the door.

Heightened Services Group provides commercial cleaning solutions tailored to your business's specific needs, whether you're running a busy office, a retail space, or a large commercial facility here in Cairns or Townsville.

Consistent. Reliable. Professional.

05/06/2026

Congratulations to our latest C.O.R.E Award winners! 🏆
[Cairns & Townsville]

These two legends represent exactly what the C.O.R.E Award is all about — showing up with commitment, reliability, and a genuine dedication to the people and communities we serve here in North Queensland.

We are incredibly proud to have team members like these two on the ground every day, doing the work that makes a real difference. This recognition is well deserved, and we couldn't be more grateful to have you both as part of the Heightened family.

Keep leading by example — your crew is watching and inspired. 👏

03/06/2026

Behind every clean space and secure site in Cairns, there's a dedicated team making it happen. 👋

At Heightened Services Group, our people are everything. We recruit for character, train for excellence, and show up every single day with one goal: to make sure your business is safe, clean, and taken care of.

We're proud to be a local team, serving the North Queensland community we call home.

Want to know more about the people behind HSG? Drop a comment or visit the link in our bio. 👇

01/06/2026

Proud to have kept the crowd safe at Freestyle Kings Live, Cairns! 🏍️

What an event to be a part of! World-class Moto-X and BMX riders showing their incredible skills to Cairns locals, and our team working behind the scenes to make sure every single person got home safely.

That's what we do.
Security isn't just about presence; it's about making sure the community can enjoy moments like this without a second thought.

Big thanks to the Freestyle Kings crew for having us at Cazalys Stadium. It was a great night for Cairns. 🤝

31/05/2026

Everything we do comes back to four things: Community. Our Team. Relationship. Excellence.

These aren't just words on a wall - they're the standard we hold ourselves to every single day, right here in North Queensland.

From the crew out on the ground to the partnerships we build with local businesses and organisations, our values show up in the work. Swipe through to see what drives us.

What does it mean to work with a team that actually lives its values? It means your business is in good hands - every time.

29/05/2026

We want you!
Are you ready to create an impact in your community?

Join Far North Queenslands leading professional services provider in the commercial, retail, state and local governments and events industries.

Visit the link in our bio to learn more about our career opportunities and apply today!

28/05/2026

HSG x .sounds 🚨🎶🎸
sounds is a major live music festival held at Rex Smeal Park in Port Douglas, Queensland.

The Heightened Crew kept everyone safe over this major three-day event and of course, had a bit of a fun on too listening (and dancing!) along to all the incredible artists! 👏

It’s an honour to play a part in these incredible FNQ events.
Until next year 👋

24/05/2026

Our Cairns crew was on the ground at the event, delivering, of course, only the very best security services!

This is what we do - showing up, staying sharp, and keeping our community safe. Proud to support local events and the people who make them happen.

Address

Head Office: 166-168 Lake Street
Cairns, QLD
4870

Website

https://www.heightenedsecurity.com.au/

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