Go Team Carers

Go Team Carers Let's get serious about what happens after you get your lead, call, job, quote. Aussie's can bring

Go Team Carers - Are the Australian customer Carers behind Australian business's who are boasting about their best customer care, scheduling and operations support and it just so happens to be done by Us here at Gretchen - Your Local Customer Carers. Outsourcing your Customer Care keeps that local, personalized and singular experience solution for your customers calls, email requests, quotes, book

ings and job management while saving you massively in employee management, overhead costs and headaches. It's easy to still be in control, enjoy redundancy, reduced costs to your business and ensuring proactive detailed customer care without complaint, happy to work in your online systems and high performance teams by partnering with Gretchen - Your Local Customer Carers. No one needs to know you have outsourced to an Australian owned, operated and all Carers are here in Australia operations centre. Please do call or drop us a line to have a brain storm or chat about how best we can work in with your business and have your customers and your team raving about your business too.

One of our GO TEAM CARER Secret's to being awesome at winning appointments and offering best outcomes is:CLUSTER BOOKING...
31/07/2017

One of our GO TEAM CARER Secret's to being awesome at winning appointments and offering best outcomes is:
CLUSTER BOOKING. It works like a magnet, attracting each appointment to the one that already exists.
It all started with the one Yellow appointment and then each customer engagement offered to attend around this time and quickly you have some efficient and busy hours within your work weeks.

Make it the best day for your clients, your business - your team..
27/06/2017

Make it the best day for your clients, your business - your team..

Let's face it - What do you do after an argument at work?   We are often at a loss and can stop hurting long term relati...
07/06/2017

Let's face it - What do you do after an argument at work? We are often at a loss and can stop hurting long term relationships or feeling that we might have to move on.

Everyone knows you should work on your conflict management skills to successfully negotiate the tides of business, but are you able to eliminate the awkward factor once you’ve had a fight at work? Writing in Harvard Business Review, consultant and former head of Global Manager Development at Google,...

Sharing the 4 Pet Peeves Of Your Virtual Reception. Through better communication from the business who employs virtual r...
25/05/2017

Sharing the 4 Pet Peeves Of Your Virtual Reception.
Through better communication from the business who employs virtual reception, ensures the best of care and trust for their callers.

When the whole team works together it is a win win for all involved.
http://gretchen.com.au/2017/05/pet-peeves-virtual-reception/ #

Through better communication from the business that employs virtual reception ensures the best of care and trust for their callers.

Our Operations Captain has just reminded our team to have our yearly eye tests at your local bulk billed Optometrist if ...
11/04/2017

Our Operations Captain has just reminded our team to have our yearly eye tests at your local bulk billed Optometrist if we have not already done so. Reduce down workplace injury and our frustration of working on smart phones, laptops, computers ... You should do it too...

Work out all the points your business does to make each of these areas flow around to make a fully working business oper...
05/04/2017

Work out all the points your business does to make each of these areas flow around to make a fully working business operation.

23/03/2017
Real strategies to turn down the dial on your internal stress.
13/03/2017

Real strategies to turn down the dial on your internal stress.

4 No Shame Phrases to use when you didn't hear what your caller or customer said...   Easy to own up by saying...a)  Sor...
07/03/2017

4 No Shame Phrases to use when you didn't hear what your caller or customer said... Easy to own up by saying...
a) Sorry, I didn't Catch what you said?
b) Sorry, Could you speak more slowly, please?
c) Sorry, I didn't hear what you said?
d) Sorry, can you spell that for me please?

We all have both within us, ensure the warrior wins
23/02/2017

We all have both within us, ensure the warrior wins

Address

Capalaba, QLD
4157

Telephone

1300740078

Website

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