11/04/2022
Hospitality is one of the best training grounds to learn the value of great customer service.
Through his long career in hospo, our MD Steve Nikols learned that the little details matter, and he’s carried this experience across to PAY plus HR.
In this latest article, Steve shares some of his story, and how his hospitality experience shaped his future with PAY plus HR.
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By Steve Nikols, MD, Pay plus HR My first foray into customer service was in hospitality, and there’s no better training ground. It’s where I learned the importance of quality service, effective people management, and empathy. My first job after studying accounting was at the Hotel Como, which w...