03/09/2026
That was one of my own mistakes.
I hired a sales manager in my first business.
I thought it was going to be easy.
I'd already owned the function.
I knew how to sell.
The business was already doing seven figures.
So I assumed:
If I can do it, someone else can do it.
Wrong.
I hadn't properly defined his KPIs.
I hadn't documented how I sold.
I hadn't defined what I expected him to own after week 1, week 4 and week 12.
So instead of stepping into a functioning system, he had to learn the system while doing the job.
We struggled to cover his wages for six months.
And this was happening while I was already rebuilding a business carrying multi-six-figure debt.
The lesson wasn't "hire better."
It was:
A good person inside a poorly designed system can still produce a poor outcome.
Your new hire shouldn't have to reverse-engineer your business.
Document the way you work.
Define the outcome.
Define ownership.
Build the 90-day plan.
Then give them a chance to become genuinely useful.
If you're wondering where your business still depends too heavily on you, book a free consultation with me.