31/03/2020
Big Bear Films COVID-19 Update:
To my wonderful past clients looking to their wedding videos to brighten their days, to my upcoming couples who had weddings booked over the next 6months & whom have had to postpone their date and to my future couples who are getting ready to plan their weddings for the forthcoming years, it is to you that i share this update.
The past few weeks have been frightening, unpredictable and (as ScoMo so frequently says) unprecedented. As a Sole Trader in the wedding industry, my entire income has dried up over the space of 3 weeks. Having pulled our daughter out of daycare, I am working overtime as a full-time dad to support my wife who is still able to work. I have spoken to many of my clients over the past few weeks, but I felt it was important to give you all an update on what is going on in my world, in the hope of sharing, remaining transparent and working with each of you moving forward.
So here it is, a breakdown of what’s going on in my world:
1. Due to my entire income having dried up and Government support not becoming available until mid-April, I am unfortunately unable to pay my Vimeo subscription right now. this means all of my wedding videos from past clients are currently unavailable. I am incredibly sorry if you are trying to view your videos online at this time. I am doing everything I can to get the account re-instated as quickly as possible.
2. For my clients waiting for their videos: As mentioned I am currently supporting my family as best i can by caring for my 18month old daughter during the days so my wife can work. Due to this, i am only able to edit at nights after Grace is in bed. I am doing my best to get your videos to you so that you can enjoy some happy memories whilst stuck in isolation, but please be patient with me.
3. To my clients who are being forced to postpone your weddings to later dates, please continue to keep in touch as you work on what that new date looks like - I have many weddings that need to be moved as well as weddings already booked for next year, but I remain committed to finding an available date to capture your special day.
4. To those of you looking to book your weddings into the future, please, if you can afford to, consider helping out the small businesses and sole traders affected by this horrible pandemic.
Please, if you have any questions for me, reach out and keep the lines of communication open.
