Resolve HR Australia

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Resolve HR Australia Resolve HR is an outsourced Human Resource consultancy offering a personalised and proactive approach to HR Management and advice.

We work closely with businesses to nurture positive and optimal workplace relations and develop workplace culture.

That policy pack from 2023 isn't going to save you at your next audit.Aged care legislation doesn't sit still, and a one...
21/10/2026

That policy pack from 2023 isn't going to save you at your next audit.

Aged care legislation doesn't sit still, and a one-off document library goes out of date faster than most providers realise.

ResolveHR has partnered with Policy (brought to you by Excellence) to build an HR Policy & Process Package around the current Aged Care Act and the Strengthened Quality Standards, so your policies hold up when it counts.

View full inclusions at www.ancorpolicy.com.au

Your best people are leaving. Meanwhile, poor performance continues. Sound familiar?In growing businesses, reliable empl...
21/10/2026

Your best people are leaving. Meanwhile, poor performance continues. Sound familiar?
In growing businesses, reliable employees often end up picking up the slack, standards start to slip, and business owners spend more time managing problems than growing the business.
But what if some of these issues could be prevented?
Join Nick Hedges from ResolveHR and Tim Wolfenden from Growth Potential for a practical webinar on how to attract the right people, develop their capabilities and give your best employees a reason to stay.
📅 Thursday, 29 October 2026
⏰ 10:00am–11:00am AEDT
💻 Free online webinar
Let's talk about building stronger teams and creating a people system that supports business growth.
👉 Register here: https://us06web.zoom.us/meeting/register/HLQ5sBFvQzmVIPDYqPwUwg

A manager handles a difficult conversation badly.A performance issue goes undocumented.A complaint isn't escalated prope...
08/10/2026

A manager handles a difficult conversation badly.
A performance issue goes undocumented.
A complaint isn't escalated properly.

These everyday moments can become serious HR issues.
Are your managers equipped to handle them? Give your managers the tools they need before HR has to step in.

If your HR policies came from Google, a template library or an old consultant, read this.Because the fact that you have ...
06/10/2026

If your HR policies came from Google, a template library or an old consultant, read this.

Because the fact that you have an HR policy doesn’t mean it’s doing its job.

A policy can be:
• Outdated
• Missing key requirements
• Written for a completely different workplace
• Inconsistent with current legislation
• Too generic to reflect your organisation
• Sitting in a folder while nobody actually follows the process

And in aged care, those gaps can create real exposure.

Your HR framework needs to support the way your organisation actually employs, manages and protects its workforce, while aligning with employment law, WHS obligations and the Strengthened Aged Care Quality Standards.

That’s why ResolveHR has partnered with Anchor Policy, brought to you by Anchor Excellence.

Together, we’ve developed a 30+ document HR Policy & Process Package specifically for Residential Care and Home Care providers.
It covers the key policies, processes, templates and checklists across recruitment, onboarding, WHS, psychosocial safety, complaints, performance, payroll, offboarding and more.

Evidence-based. Legally reviewed. Sector-specific. Ready to implement.

Visit their website and explore the full package and see what’s included.

You’ve probably heard this before.“It was only a verbal warning, so it doesn’t really count.”It can.A verbal warning can...
02/10/2026

You’ve probably heard this before.

“It was only a verbal warning, so it doesn’t really count.”

It can.

A verbal warning can form part of a formal performance or disciplinary process. The problem comes when the conversation happens, but nobody records what was actually discussed.

Months later, the issue happens again.

What was said?
What was the employee told to improve?
What did they agree to?
What happened next?

If there’s no record, you’re relying on memory.

If the conversation matters, document it.

You can have every policy documented, approved and sitting neatly in a folder.But can your team actually use them?Can th...
30/09/2026

You can have every policy documented, approved and sitting neatly in a folder.

But can your team actually use them?
Can they find the right version?
Do they understand what the policy means for their role?
Does it reflect how your organisation actually operates?
And what happens when requirements change?

That’s where a policy suite needs to do more than tick a box.

Our policy solutions are built around your organisation, with:
• Your logo, colours, job titles and systems built into the suite
• Flexible hosting through the systems you already use
• Implementation support to help put policies into practice
• Quarterly updates with Policy Plus to help keep policies current
• Alignment with the Aged Care Quality Standards

Because good HR policies should fit into the way your organisation works.

They should be practical, accessible and kept up to date.

For Registered Providers, that can make a significant difference to how confidently you manage your workforce and compliance.

Talk to us about your policy needs.

You know the situation.Someone isn't meeting expectations. Their manager knows. The team knows. You know.But the convers...
25/09/2026

You know the situation.

Someone isn't meeting expectations. Their manager knows. The team knows. You know.

But the conversation keeps getting pushed back.

Meanwhile, the impact builds.

Work gets redistributed. Productivity drops. Deadlines slip. High-performing employees become frustrated from carrying extra weight. Managers spend more time managing around the problem, and team morale can take a hit.

And the employee still hasn't been given clear feedback about what needs to change.

The longer it goes on, the harder and more disruptive it can become to address.

Good performance management starts with addressing the issue early, setting clear expectations and giving the employee a fair opportunity to improve.

If you've been putting off an underperformance conversation, what is it already costing your team?

You have the policies.They’re saved in the HR folder.They’ve been approved.They’ve been signed off.So you assume you’re ...
23/09/2026

You have the policies.
They’re saved in the HR folder.
They’ve been approved.
They’ve been signed off.
So you assume you’re covered.

But what happens when those policies are outdated, incomplete, inconsistent with current legislation, or don’t reflect how your organisation actually operates?

That’s where the risk starts.

For Residential Care and Home Care providers, your HR framework needs to support everything from:
• Fair Work and employment obligations
• WHS and psychosocial safety
• Recruitment and onboarding
• Bullying, harassment and complaints
• Performance management
• Payroll and overtime
• Workforce governance
• Offboarding and redundancy
• The Strengthened Aged Care Quality Standards

And having a policy sitting in a folder doesn’t automatically mean the process is working in practice.

That’s why ResolveHR has partnered with Anchor Policy, brought to you by Anchor Excellence, to provide a comprehensive HR Policy & Process Package specifically for aged care providers.

With 30+ evidence-based policies, processes, templates and checklists, the package gives Residential Care and Home Care providers a practical HR framework that is legally sound, sector-specific and ready to implement.

Visit their website to explore the full package.

Don't miss out.Every workplace issue has the potential to become something much bigger.A complaint. A difficult conversa...
23/09/2026

Don't miss out.
Every workplace issue has the potential to become something much bigger.
A complaint. A difficult conversation. A performance concern.
Handled well, they can be resolved. Handled poorly, they can escalate into legal disputes, insurance claims and significant business risk.
In this free webinar, Philip Evangelou, Jeremy Andison and I will unpack a real-world case study and share practical strategies to help you manage workplace issues with confidence before they become costly.
📅 Thursday, 24 September
🕛 12:00 pm AEST
💻 Free Online Webinar
If you lead people or make workplace decisions, this is a session you won't want to miss.
👉 Register here: https://us06web.zoom.us/meeting/register/ly4x_UhBR5qQAQEAAwlhkQ

Most HR risk doesn't announce itself - it hides in outdated contracts, missing policies and “we’ve always done it this w...
18/09/2026

Most HR risk doesn't announce itself - it hides in outdated contracts, missing policies and “we’ve always done it this way” habits.

Swipe through 5 red flags we see most often when we walk into a new business, and how to fix each one before it gets expensive.

Which one hits closest to home?

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203-233 New South Head Road
Edgecliff, NSW
2027

Opening Hours

Monday 9am - 5pm

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