AISS Training

AISS Training Psychological hazard laws are no joke we protect you, your team and your reputation. We help businesses prosper and grow.

Indigo Training has been providing high quality Melbourne-based professional development and management training programs since 1993. We provide a range of tailored programs to improve the performance of your team at every level. At a senior management level, we develop leaders with our tailored leadership training programs. Our management skills and conflict resolution courses develop effective s

enior and frontline managers and increase your company’s internal management skills base. Our sales training, effective communication skills training and unique style of customer service training show our clients how to find and retain valuable customers. We are proud of our reputation for providing interesting, engaging and effective programs that people actually want to attend. Leadership Training

Do you inspire your staff? Learn the difference between managing and leading and develop the management skills required to become an effective leader.

Sexual harassment and bullying are not a thing of the past. It’s happening everyday in many workplaces.The difference no...
03/08/2026

Sexual harassment and bullying are not a thing of the past. It’s happening everyday in many workplaces.

The difference now is it’s not tolerated or brushed under the mat.

It now ends up in court.

It’s time for you to act now now to protect your business

Fortescue Metals faces a class action lawsuit over allegations of s...

Your AI Investment Is Only as Good as the Training You Give Your People to Use It.Many organisations are investing in AI...
06/07/2026

Your AI Investment Is Only as Good as the Training You Give Your People to Use It.

Many organisations are investing in AI, but few are training their people to use it effectively, professionally and responsibly.

Give your team the practical skills to use AI with confidence, improve productivity and reduce risk.

Find out what's covered in our AI Awareness and Application in the Workplace course.

👉 https://www.aisstraining.com.au/ai-awareness-and-application-in-the-workplace

AI Awareness & Application in the Workplace training (1-day course) to improve productivity, communication and safe, responsible AI use at work.

Remember when people smoked in offices?At meetings.In lunchrooms.Even at their desks.If you suggested banning smoking in...
21/06/2026

Remember when people smoked in offices?

At meetings.

In lunchrooms.

Even at their desks.

If you suggested banning smoking in the workplace, many people would have laughed and thought you were overreacting.

*"We've always done it this way."*

*"People should have the right to do what they want."*

*"It's not hurting anyone."*

*"Why should we change?"*

Then the evidence became impossible to ignore.

The damage wasn't just to the smoker. It affected everyone around them.

Today, allowing people to smoke in an office would be socially unacceptable. The reputational damage alone would be enormous, let alone the fines and people who wouldn't work for you.

I believe we'll look back at today's levels of workplace bullying, harassment and sexual harassment in exactly the same way.

Future generations will ask:

**"How did we let that happen?"**

**"Why wasn't more done to prevent it?"**

Today, **61% of employees are unaware of Positive Duty obligations**, and around **40% of leaders don't fully understand them either.**

For the past few years, organisations have been learning about Respect at Work and psychosocial hazards.

Now the Australian Human Rights Commission is moving from education to enforcement.

At the same time, **Safe Work and WorkSafe regulators across Australia are increasing their focus on psychosocial hazards, workplace behaviour, and the steps employers are taking to prevent harm before it happens.**

The question is no longer:

*"Do we know about Positive Duty?"*

The question is:

**"Can we demonstrate the reasonable steps we've taken?"**

The statistics are hard to ignore:

Psychological injury claims have increased by more than 160% over the past decade

📈 Bullying and harassment account for around one-third of all psychological injury claims

📈 These claims cost approximately 4 times more than physical injury claims

📈 Employees are away from work for an average of 35 weeks compared to around 7 weeks for physical injuries

Just like smoking in the workplace, the real cost isn't limited to the person directly involved.

It impacts colleagues, culture, productivity, reputation, recruitment, retention, and ultimately an organisation's social licence to operate.

The organisations that act early won't do so simply because the law requires it.

They'll do so because the cost of prevention is far lower than the cost of explaining why nothing was done.

13/06/2026

This is very true. At Australian Institute of Soft Skills Training - AISS Training we help you to build respectful workplaces. But we can’t do it without You, the leader the Boss. Respect starts with you.

Today's findings from the independent review of the NSW Police Force should be a wake-up call for every Australian emplo...
11/06/2026

Today's findings from the independent review of the NSW Police Force should be a wake-up call for every Australian employer.

The report found widespread bullying, discrimination, exclusion, and workplace behaviours that caused significant psychological harm to employees. Thousands of current and former staff contributed to the review, with many reporting that workplace treatment had a greater impact on their wellbeing than the challenges of the job itself.

No organisation is immune.

Psychosocial hazards are not just a compliance issue. They are real workplace risks that can affect mental health, productivity, retention, culture, and organisational reputation.

The Work Health and Safety laws are clear. Employers have a duty to identify and manage psychosocial hazards such as:
• Bullying
• Harassment
• Sexual harassment
• Poor workplace relationships
• Excessive workloads
• Inadequate support
• Exposure to traumatic events

Policies alone are not enough.

Leaders must be trained. Managers must be accountable. Workers must feel safe to speak up. Respect at work must be more than a slogan on a poster.

The cost of inaction is too high—for people and for organisations.

At RESET, we believe every worker deserves a respectful, psychologically safe workplace.

The question for leaders is simple:

Are you waiting for a complaint, an investigation, or a crisis before taking psychosocial hazards seriously?



Bullying, discrimination and sexual harassment are occurring at "unacceptable levels" within the NSW Police Force and employees are too afraid to speak up, an independent report has found.

Did you know70% of Australian businesses are family owned.Most people working in those businesses aren’t family.Now add ...
12/04/2026

Did you know
70% of Australian businesses are family owned.

Most people working in those businesses aren’t family.

Now add pressure.

Fuel is up.
Margins are tight.
People are worried.

“We’re like a family here” is something said at many workplaces.

…but it doesn’t always feel that way to everyone.

Because in these environments:

• things get said that wouldn’t fly anywhere else

• behaviour gets brushed off as “that’s just how they are around here.

• hard conversations get avoided

• and some people don’t feel safe speaking up.

When things are calm, it can work fine but.

Now that the pressure is on. Not so much.

That’s when:
• tempers get shorter

• conversations go badly

• small issues turn into expensive problems

Here’s the uncomfortable truth:

“Family culture” can hide bad behaviour longer than it should.

Not always. But often enough.

And when expectations aren’t clear, people fall back on old habits.

And under pressure, those habits aren’t always fair or safe.

That’s why Respect at Work and psychological hazard laws exist.

Not for paperwork.

For clarity.

And for something most workplaces are missing:

Clear, practical guidance on how to behave respectfully at work, especially when things get difficult.

Because when the pressure is on,
people don’t suddenly perform better…

they fall back on culture and if that culture is “family-style”, boundaries can quickly blur.

So the question is:

Is your culture clear and consistent…

or relying on “we’re like a family here”to hold things together?

At AISS Training we understand many businesses are doing it tough right now, but still need to train their staff on bull...
27/03/2026

At AISS Training we understand many businesses are doing it tough right now, but still need to train their staff on bullying, harassment and sexual harassment prevention as part of psychological hazard laws.

So we’ve created a quick cost effective online platform that gets the job done with no fuss.

Book your training today

RESET (Respect, Engagement, Safety & Education Training) helps Australian employers meet Respect@Work and Psychological Hazard compliance. Quick rollout, gamified learning, and full tracking.

17/03/2026

The words “unsafe in the workplace” is going to cost ARN Jackie O’s employer a lot of money. In fact the reporting is not correct, employers have a positive duty of care not retrospective action.

Like many employers management didn’t take the situation seriously and thought it wasn’t a real issue.

It never is until it is.


Why do we ignore problems until they become expensive?It’s a very human habit: to ignore things. We tell ourselves it’s ...
16/03/2026

Why do we ignore problems until they become expensive?

It’s a very human habit: to ignore things.

We tell ourselves it’s not serious.
We assume it will settle down.
We don’t want to spend the money to fix the little problem or face the awkward situation.

So we avoid the problem

But avoidance rarely removes a problem.

It usually makes it bigger and much more expensive.

We see it everywhere.

Ignore a toothache → root canal later ($2,000+).

Ignore that strange noise in the car → engine rebuild ($6,000+).

Ignore a small roof leak → major water damage ($10,000+).

Workplaces often follow the same pattern with bullying and sexual harassment.

People see behaviour that isn’t right.

And turn a blind eye.

Managers avoid that difficult conversation.

Coworkers keep their heads down. Hoping it doesn’t happen to them

Everyone feels the tension, walks on eggshells but no action is taken.

Until the situation blows up into a legal issue.

This is when the real costs arrive.

Some facts:

• 1 in 3 Australian workers have experienced sexual harassment at work
• Workplace sexual harassment costs Australia about $3.8 billion every year

• Workplace bullying is estimated to cost Australia between $6 billion and $36 billion annually

Most of these situations show clear warning signs long before they explode.

But human nature pushes us to avoid conflict.

Ironically, that avoidance often creates more conflict later and creates much bigger financial and human costs.

Look around your workplace today how many acts of bully, harrasment and sexual harrasment are being ignored?


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