03/11/2026
If you're involved in a crash, don't give a tow operator authority to tow your vehicle unless they can actually tow it then and there.
The Towing Services Regulations 2025, regulation 37, requires the towing worker obtaining the authority to have a suitable tow truck immediately available at the crash site, and that truck must be the one used for the tow.
Otherwise, you could end up with your vehicle there for days and could be damaged that insurance won't pay for
Know what you're signing