Bounce Global

29/03/2026

"𝐖𝐞 𝐡𝐚𝐯𝐞 𝐯𝐞𝐫𝐲 𝐟𝐞𝐰 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 𝐟𝐫𝐨𝐦 𝐨𝐮𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬"
- Peter Harrison, General Manager Employment, AMES Australia

If you've ever wondered, "𝘞𝘰𝘶𝘭𝘥 𝘤𝘰𝘢𝘤𝘩𝘪𝘯𝘨 𝘴𝘬𝘪𝘭𝘭𝘴 𝘳𝘦𝘢𝘭𝘭𝘺 𝘮𝘢𝘬𝘦 𝘢 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘤𝘦 𝘵𝘰 𝘰𝘶𝘳 𝘤𝘭𝘪𝘦𝘯𝘵𝘴?" - take a listen to Peter as he explains to Chris how the Job Coach Certification program has empowered their frontline teams and reduced client complaints to as low as 5 or 6 every six months.

What an amazing outcome!

Find out exactly how AMES achieve this through their commitment to professional development and training 👉

This is "Testimonial with Peter Harrison, AMES Australia" by Bounce Australia on Vimeo, the home for high quality videos and the people who love them.

24/03/2026

RE-GROW - The Coaching Framework you need to activate hope!

It’s in the book 📖

Here’s how to use it…

23/03/2026

🔔 PUBLIC GROUP PROGRAM: Now open!

If you've got 1 or 2 (or five 😉) members of your frontline team that would benefit from developing their coaching skills, now is the perfect time.

Here are the details:

📅 Start date: April 16th 2026 (includes a 30-minute onboarding call)
⏲️ Timeframe: 10 weeks to complete
🎓 Faciliator: Linda Pierson
🪙 Cost: $1350 (+GST) AUD
🎖️ Micro-credential: Digital badge included

Make sure you don't miss out!

Find more here 👉 https://bit.ly/4uxAzby

Or reach out to Kelly, Chris or Jimmy for further details!

22/03/2026

Who else finds themselves filling silence with conversation? 🙋‍♀️🙋‍♂️

No judgment here - many of us feel uneasy with the awkwardness that silence can bring.

But what if we could create a space where our clients can discover answers on their own?

Here's three simple strategies to help you foster that environment:

1️⃣ Slow down the pace of the conversation.

2️⃣ Focus on following the client rather than getting caught up in the problem.

3️⃣ Take a moment to pause and welcome the quiet.

Question:

Which of these techniques do you find most challenging - slowing down, staying curious, or embracing the silence?

Share your thoughts below 👇

19/03/2026

delivering the goods 🪄

We love to hear how people have experienced our program!

18/03/2026

"𝐘𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐠𝐨 𝐁𝐈𝐆!"

Chris sat down with AMES Australia's General Manager, Employment, Peter Harrison, recently to talk all things training and professional development.

AMES have taken an organisation-wide approach to upskilling their staff, and the outcomes have been quite simply incredible!

Peter shares his insights into how AMES have moved from transaction to transformation using our core programs:

▶️ The Bounce Program
▶️ Job Coach Certification

You can watch the full interview here 👇
https://bit.ly/4shBADf

And how good is the sneaky book plug at the end? Brilliant! Thanks, Peter 🙌

17/03/2026

Inside these pages…

⚙️ Tools
💡 Truths
🪄 Transformation

▶️ Press play to peek inside the book that’s changing the coaching game.

Ready to grab a copy?

Purchase online now for $25.00 and we'll post it out to with love 🩵
👇
https://bit.ly/40e5dc9

15/03/2026

One simple habit can change the quality of your coaching conversations...

💬 Ask the question.
⏱️ Then wait 10 seconds.

It might feel uncomfortable at first. But that silence often creates the insight you and your clients are looking for.

Maria unpacks this idea in this month’s

Check it out here 👇
https://bit.ly/4l7is7X

12/03/2026

Well that's great to hear Gebbie! 👏

The stats around online training programs aren't fantastic.

In fact for self-paced courses we often see completion rates as low as 10–15% unless coaching or community support is included.

Which is why our 𝐉𝐨𝐛 𝐂𝐨𝐚𝐜𝐡 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 course includes fortnightly trainer support and live coaching sessions to ensure high completion rates and deepen the learning and understanding of the content!

If you want to learn more, check out our course content here 👇
https://bit.ly/4cst7bh

10/03/2026

Cast your minds back to September last year when announced an exciting new partnership with MIT in the USA in a project called PATH.

PATH’s vision:

“𝘐𝘴 𝘵𝘰 𝘤𝘭𝘰𝘴𝘦 𝘈𝘮𝘦𝘳𝘪𝘤𝘢’𝘴 𝘈𝘐 𝘴𝘬𝘪𝘭𝘭𝘴 𝘨𝘢𝘱 𝘣𝘺 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘯𝘦𝘸, 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦𝘦𝘳 𝘱𝘢𝘵𝘩𝘸𝘢𝘺 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘵𝘺 𝘤𝘰𝘭𝘭𝘦𝘨𝘦𝘴 𝘢𝘯𝘥 𝘳𝘦𝘨𝘪𝘰𝘯𝘢𝘭 𝘪𝘯𝘴𝘵𝘪𝘵𝘶𝘵𝘪𝘰𝘯𝘴. 𝘛𝘩𝘪𝘴 𝘪𝘯𝘪𝘵𝘪𝘢𝘵𝘪𝘷𝘦 𝘸𝘪𝘭𝘭 𝘣𝘳𝘪𝘯𝘨 𝘵𝘰𝘨𝘦𝘵𝘩𝘦𝘳 𝘦𝘥𝘶𝘤𝘢𝘵𝘰𝘳𝘴, 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺, 𝘢𝘯𝘥 𝘨𝘰𝘷𝘦𝘳𝘯𝘮𝘦𝘯𝘵 𝘵𝘰 𝘥𝘦𝘴𝘪𝘨𝘯 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺-𝘢𝘭𝘪𝘨𝘯𝘦𝘥 𝘤𝘶𝘳𝘳𝘪𝘤𝘶𝘭𝘶𝘮, 𝘤𝘳𝘦𝘢𝘵𝘦 𝘴𝘵𝘢𝘤𝘬𝘢𝘣𝘭𝘦 𝘤𝘳𝘦𝘥𝘦𝘯𝘵𝘪𝘢𝘭𝘴, 𝘢𝘯𝘥 𝘰𝘱𝘦𝘯 𝘥𝘰𝘰𝘳𝘴 𝘵𝘰 𝘩𝘢𝘯𝘥𝘴 𝘰𝘯 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴.”

Maria commenced her involvement with PATH, delivering our new Human Engagement Mentor training to this trailblazing group of MIT mentors, in Boston lask week.

We're so excited to watch the evolution of PATH and expand our involvement with human skills engagement and development.

08/03/2026

Welcome to March Mastery 🪄

It's the month where you're going to level-up your skills, and possibly get the biggest coaching tip you'll ever recieve from us (hint: it's a deceptively simple technique hardly anyone uses!)

Sign up to the 𝐁𝐨𝐮𝐧𝐜𝐞 𝐁𝐨𝐨𝐬𝐭 newsletter to get your hands on an exclusive range of tools to help you boost your coaching conversations

Sign up here 👇
https://bit.ly/4rhuCwH

05/03/2026

Consistency is key 🗝️

And you're consistently telling us how relevant and practical Job Coach Certification is for anyone working in employment services!

Thanks for the thumbs up 👍 Yasmin!