Levels Growth Consultants

Levels Growth Consultants We believe in making enterprise-level executive strategy and ex*****on accessible to small and medium-size businesses.

29/06/2023

In this segment, I share my personal journey, learnings, and experience from co-founding a company that revolutionises the conveyancing industry through a customer-centric digital product.

In the full episode, I reveal how we disrupted the traditional conveyancing process by placing the customer and our partners at the heart of everything we do. By incorporating real estate agents and mortgage brokers into the transaction and prioritising transparency and customer centricity, we created a seamless and immersive experience for all stakeholders.

As more and more delighted users enjoy our digital conveyancing service, and Bond Conveyancing continues on its journey as one of the fastest-growing law firms in Australia, it further validates the notion that a superior customer experience is the driving force behind business expansion. 🚀

Find out exactly what we did to achieve 29% MoM growth in the full episode on Happy Business Radio. This is a lesson no small business owner should miss out on. Link here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants

I had the honour of being a judge for the prestigious 2023 PropTech Awards. It was an incredible experience to witness t...
28/06/2023

I had the honour of being a judge for the prestigious 2023 PropTech Awards. It was an incredible experience to witness the innovation and creativity in the real estate and property technology space. The competition was tough, with so many outstanding entries showcasing groundbreaking solutions.

Being a part of the judging panel allowed me to see firsthand the transformative impact these Proptech companies are making. From cutting-edge platforms to innovative tools, these visionaries shape the future of real estate.

Congratulations to all the participants for their remarkable achievements. You are truly inspiring. Keep pushing boundaries and driving the industry forward.

Celebrate the well-deserving winners at PropTech Awards night on Wednesday, July 19 6:00 pm - 11:00pm at The Fullerton Hotel in Sydney. Tickets here: https://ow.ly/ZsCR50OYZbr

Levels Growth Consultants

27/06/2023

In this video, I outline the profound insights shared in Jim Collins’ acclaimed "From Good to Great." A book that has stood the test of time in its ability to inspire and transform leaders. 📚

We revisit the wisdom from this book on servant leadership and put this philosophy under a microscope to explore real-world examples and actionable strategies. Servant leaders understand the power of selflessness, empathy, and how a deep commitment to serving others will transform your company culture.

If you want to become a servant leader and take your team, and subsequently business, to new heights, you can start learning about the concept by listening to the full episode of my podcast on Happy Business Radio here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants

25/06/2023

🎙️ In this video, we explore the vital components of a strong online presence: a well-designed website, a compelling social profile, and highly-rated customer reviews. We also outline some practical strategies to optimise your online reputation, connect with your audience, and propel your business forward in today’s digital landscape.

If you haven’t caught it yet, link to the full episode on Happy Business Radio here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants

22/06/2023

On my recent appearance on Peter Salerno’s Happy Business Radio podcast, we discussed the best practice strategies to generate client interest and demand.🌟

We discuss cost-effective techniques to attract and engage prospective clients by utilising digital marketing, strategic partnerships, and targeted outreach campaigns.

We also touch on optimising your marketing efforts through social media, content marketing, referral programs, and 5-star reviews, and importantly how to convert leads into loyal customers and create a horde of raving fans.

I cover building an effective sales funnel that ensures a seamless and compelling customer journey, driving conversions and growth while maximising efficiency and minimising customer acquisition costs.

Here’s a snippet to pique your interest.

Tune in for the full episode: herehttps://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.🎧

Levels Growth Consultants

20/06/2023

🎙️ Another snippet from my podcast episode on Happy Business Radio with Peter Salerno!

In this segment, we delve into the pivotal topic of placing staff at the centre of organisational culture.

We explore the philosophy of looking after your staff first, and they, in turn, will look after the customer. Nurturing a thriving and supportive work environment will foster exceptional customer experiences.

Tune in to my podcast episode on Happy Business Radio, and discover actionable strategies to build a strong and positive culture that drives employee engagement, customer loyalty, and sustainable growth. 🎧💡

Listen to the full episode here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants

18/06/2023

Another clip from my podcast episode on Happy Business Radio with Peter Salerno.

In this snippet, I talk about the importance of in-person meetings, especially during the early stages of professional relationship building. 🤝💼

We explore how in-person meetings create genuine connections, build trust, and foster deeper professional relationships that virtual platforms simply cannot replicate. From the subtle nuances of body language to the spontaneous exchange of ideas, these meetings are essential for meaningful collaboration and growth.

Tune in now for the full episode here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants

15/06/2023

My podcast on Happy Business Radio with Peter Salerno has just been released.

Check out this snippet on the topic of servant leadership.

In the full episode, I dive deep into the essence of servant leadership and its profound impact on organisations. Join us as we explore how prioritising the growth and well-being of our teams can lead to remarkable success and a truly empowered workforce. 🚀

Tune in now for the full episode here: https://pod.co/happy-business-radio/bill-nicolasakas-customer-experience-key-to-small-business-growth-bill-nicolasakas-on-happy-business-radio.

Levels Growth Consultants


Being in a continuous state of learning and improving is likely the reason I have had success in business. In a world th...
08/06/2023

Being in a continuous state of learning and improving is likely the reason I have had success in business. In a world that’s moving so fast with only 24 hours in a day, I feel like I need twice that to get everything I need done, let alone have time for dedicated learning.

That’s why I’m a big advocate of listening to podcasts and audiobooks.🔊

They are the ultimate productivity hack for busy professionals. If I’m behind the wheel on the way to pick up the kids or on the train into the office, podcasts provide a convenient way to stay on top of my journey for continuous learning and professional development.

I have been a guest on quite a few podcasts of late and recently recorded an episode with Peter Salerno on Happy Business Radio.

It drops this coming Monday (12th of June 2023). Stay tuned for this upcoming episode as we delve into discussions across a range of topics, including servant leadership, relationship building in a post-pandemic era, the importance of the customer experience and customer reviews, and strategies on how to lead a small business and achieve sustainable growth.

I share a little something personal about one of my own tech start-ups too…

Levels Growth Consultants


Jeff Bezos, CEO of Amazon, encapsulates the core principle for sustainable business success. Embracing a customer-obsess...
06/06/2023

Jeff Bezos, CEO of Amazon, encapsulates the core principle for sustainable business success.

Embracing a customer-obsessed mindset means going beyond transactions and proactively seeking feedback, empathising with customers, and fostering genuine connections. By aligning internal processes and anticipating future needs, businesses can differentiate themselves, foster loyalty, and create a solid foundation for growth.

Achieving true customer centricity requires a commitment that permeates every aspect of a company's operations. This approach demands a relentless pursuit of innovation and staying ahead of the curve to provide solutions that go beyond expectations.

Levels Growth Consultants

We Have a Winner! 🏆We are thrilled to announce the lucky winners of our exciting three months 1-on-1 coaching package pr...
01/06/2023

We Have a Winner! 🏆

We are thrilled to announce the lucky winners of our exciting three months 1-on-1 coaching package prize draw & keynote presentation prize draw held at SmallBiz Expo 2023.

And the winners are... drumroll 🥁...

Oliver Levi-Weitzman from Tapt (coaching) & Michael Grey from MKG Events (keynote)

Congratulations! 🎊

Your commitment to continued professional growth has earned you this amazing opportunity to take your business to new heights.

Oliver, we can't wait to embark on this transformative coaching journey with you. With tailored guidance, personalised strategies, and expert insights, we are confident these three months will set the stage for incredible success.

Michael, we are excited to engage and entertain your audiences and provide valuable takeaways at your next event.

We want to extend our heartfelt appreciation to everyone who participated in the prize draw. Your enthusiasm and passion for continuous improvement and growth have been truly inspiring.

Stay tuned for more exciting opportunities and valuable resources that we'll be sharing to support your entrepreneurial journey.

Levels Growth Consultants

Had a blast on the first day of CommBank SmallBiz Week 2023 (and on stage, as always). If you haven’t dropped in yet, I ...
24/05/2023

Had a blast on the first day of CommBank SmallBiz Week 2023 (and on stage, as always).

If you haven’t dropped in yet, I highly encourage you to swing by today.

It will be another huge day out with so much knowledge to gain from fellow speakers and exhibitors.

And don’t forget to find us at stall H2 and sign up for our prize draw; it’s the last day to enter!

To secure your free ticket, visit the website here: http://ow.ly/JVgU50O4BuY

Levels Growth Consultants
CommBank SmallBiz Week 2023

Address

Melbourne, VIC

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 5pm

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