Acquire AI

Acquire AI Acquire BPO is an award-winning business outsourcer with 9,500+ staff and over 17 years' experience.

Acquire BPO is an award-winning global business outsourcer headquartered in Australia with locations in the Philippines, the United States and the Dominican Republic. We deliver contact center, back-office and automation solutions with our 9,500+ staff and over 17 yearsโ€™ experience in the following industries: telecommunications, banking and finance, government, insurance, media, education and ret

ail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.

25/02/2025

Reliving an unforgettable night at the Acquire Beats, Boots & Buckles Kick-Off Party 2025!

Last week, we shared some incredible moments from the event - now, itโ€™s time to bring them to life. Watch the energy, excitement, and celebration in action!

With 2,000+ staff and clients coming together at the World Trade Center Metro Manila, the night was all about recognizing achievements, strengthening connections, and kicking off 2025 with a bang.

The performances from Maris Racal, Bamboo, Kayla Rivera, A-Team, Taylor Sheesh, and DJ Mia Ayesha kept the crowd on their feet, while Sam Concepcion and Nicole Laurel Asensio brought their energy as our amazing hosts.

The night also celebrated the incredible commitment of our long-serving team members - 1,208 employees marking five years with Acquire and 555 employees reaching their 10-year milestone.

We were also proud to have our Executive Team in attendance: Scott Stavretis, Kathryn Marshall, David Newell, Andy King, and Matthew Carracher.

And letโ€™s not forget the inaugural Acquire Impact Award, honoring team members who truly embody our valuesโ€”Collaboration, Impact, Passion, and Transparency.

๐ŸŽฅ Hit play and experience it for yourself!

November has been a dynamic month for our Risk Management and Compliance team. Lianne E. Collantes, Director, took the s...
20/11/2024

November has been a dynamic month for our Risk Management and Compliance team. Lianne E. Collantes, Director, took the stage as a moderator in two significant events: the CloudxOS Summit, where she led a panel on unlocking business value through data analytics and AI synergy in cloud environments, and the BPO Security Council Collaborative Assembly 2024 (BSCX 2024), where she also moderated the Operational Resilience track.

Additionally, Bea Lagunzad, our Facilities Manager, have also participated in a different session during the BSCX 2024, these event further highlighting our commitment to operational excellence and collaboration.

A single frustrating experience with AI-driven customer service could make customers consider switching brands. While AI...
05/11/2024

A single frustrating experience with AI-driven customer service could make customers consider switching brands. While AI brings speed, many customers still value a personal touch.

Our solution? The ideal mix of AI and human support that is quick, dependable, and focused on customer needs.

Discover insights from our latest survey on AI and customer experiences: https://acquirebpo.com/acquire-blog/one-bad-ai-experience-could-drive-customers-away-acquire-bpo-study-warns/

You may also reach out with one of our Sales Team members Don Manuel to learn more.

๐ŸŽ—๏ธOctober is Breast Cancer Awareness Month!๐ŸŽ—๏ธToday, we celebrate the inspiring journey of our own breast cancer survivor...
31/10/2024

๐ŸŽ—๏ธOctober is Breast Cancer Awareness Month!๐ŸŽ—๏ธ

Today, we celebrate the inspiring journey of our own breast cancer survivor, Jeannette Abbott-Bullocks.

In her testimonial, she shares her challenges and how our community supported her every step of the way. Let's raise awareness together and remind everyone about the importance of early detection!

At Acquire, we wear pink with pride for our amazing A-team members.

๐˜พ๐™ค๐™ข๐™š ๐™›๐™ค๐™ง ๐™– ๐™˜๐™–๐™ง๐™š๐™š๐™ง, ๐™จ๐™ฉ๐™–๐™ฎ ๐™›๐™ค๐™ง ๐™ฉ๐™๐™š ๐™›๐™ช๐™ฃ.

Lianne E. Collantes, Director of Risk Management and Compliance at Acquire BPO, recently moderated a panel session at th...
08/10/2024

Lianne E. Collantes, Director of Risk Management and Compliance at Acquire BPO, recently moderated a panel session at the IT & Business Process Association of the Philippines, Inc. (IBPAP) IIS Summit, held on October 2-3, 2024, at Okada Manila. Also in attendance were Dana Andel, Country Manager for Acquire BPO Philippines, and Maria Isabel Charisma Trovela, VP of Operations for Acquire BPO Philippines. The summit highlighted breakthrough developments and outstanding achievements in the IT-BPM industry, showcasing its vital contributions to both society and the economy.

Exciting News!We're incredibly proud to announce that our Chief Commercial Officer, Kathryn Marshall, has been named a f...
26/09/2024

Exciting News!

We're incredibly proud to announce that our Chief Commercial Officer, Kathryn Marshall, has been named a finalist in the ISG Women in Digital Awards 2024 in the Women's Advocate category!

Kathryn has been a driving force behind Acquire BPOโ€™s success, leading our organization through transformative growth and advocating for women in leadership. Her passion for talent development, inclusivity, and her strategic vision have made an incredible impact, both internally and within the broader digital space.

Join us in celebrating Kathrynโ€™s achievement!

Read more here: https://acquirebpo.com/acquire-blog/kathryn-marshall-finalist-for-isg-women-in-digital-awards-2024/

26/08/2024

As the Philippines celebrates National Heroes Day, we highlight the inspiring stories of our Learning and Development team, our office heroes, who are dedicated to supporting trainee success and employee growth. Their commitment truly helps everyone excel and thrive.

Come for a career, Stay for the fun!

Are you leveraging the offshore advantage effectively? Amidst the global shift to remote work, Australian companies are ...
22/08/2024

Are you leveraging the offshore advantage effectively? Amidst the global shift to remote work, Australian companies are unlocking substantial cost savings and tapping into a broader talent pool by establishing distributed teams. Despite common misconceptions, offshoring can slash operational costs by up to 70% while accessing high-quality talent from regions like the Philippines. The future of business isn't just local; it's globally distributed. Is your strategy adapting to these changes?

Today, the Philippines commemorates Ninoy Aquino Day, honouring his bravery. Our A-Team reflects on what this day means ...
21/08/2024

Today, the Philippines commemorates Ninoy Aquino Day, honouring his bravery. Our A-Team reflects on what this day means to them as they remember his significant impact on the nation's history.

20/08/2024

Amazing A-Team members from the Philippines took the stage in the electrifying Battle of Voices! The HRBP team opened online auditions to all A-Team members in the Philippines, but only 10 exceptional talents made it to the final round. This thrilling event perfectly captures our spirit: "Come for a career, stay for the fun!"

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