02/06/2026
The annual report for the New Energy Tech Consumer Code (NETCC) program, which the Clean Energy Council administers, is out now.
In a huge year for rooftop solar, home batteries and EV chargers, the program has helped bolster consumer protection 💪
Download the report 👉 https://www.newenergytech.org.au/articles/netcc-annual-report-2025
The NETCC Annual Report 2025 is here, providing a comprehensive overview of how the program helped protect consumers as sales of solar, batteries and EV chargers soared.
✔️ We reached 2,020 Approved Sellers, a 20% lift on 2024. We rejected 16% of applications for not meeting the grade.
✔️ We opened 185 audits of Approved Sellers to ensure ongoing compliance
✔️ We dealt with a record 445 complaints, resulting in 83 compliance cases where a breach of the NETCC was found
✔️ We expelled 4 Approved Sellers for major breaches of the Code, ensuring these retailers can’t participate in associated government programs
The energy transition depends on consumers being able to trust the businesses they deal with and the NETCC is playing an important role in building that confidence.
Find out more about what the program achieved in 2025 and the next steps for 2026 in the NETCC Annual Report 👉 https://www.newenergytech.org.au/articles/netcc-annual-report-2025