The Customer Agency

Name: The Customer Agency
Address: Melbourne, VIC, AU
Telephone: +61447660899

Home
Australia
Melbourne, VIC
The Customer Agency

The Customer Agency's purpose is to help companies get closer to their customers!

07/07/2023

“I feel super comfortable presenting in front of all my peers….”

…Is something we rarely hear from a group of grads ☺️

A massive well done and 🙌🏻 to the early career professionals at for embracing the courageous challenge of Presenting with Confidence and nailing it!

Amazing effort and storytelling, creative openers and grabbers, and fun sharing and learning from each other. This important power skills takes courage, experience and muscle to continually flex 💪🏻

A big thank you for your trust in us to help once again, and to Steven Lam and Jonathon Kikidopoulos for your expert coordination and passion for personal growth.

The Customer Agency

25/05/2023

Another engaging team session this week with the wonderful folk across the ditch from NZ!

We deep dived into account planning, successful meetings and driving value to our customers. The team were energised, unlocked lots of creative thinking and so customer focused - brilliant 🙌🏻

A big thank you for your leadership John, and to the entire team for your focused growth mindset and great energy!

18/05/2023

What a crew!

It’s always a treat to facilitate an engaged and energised group keen to dive in and give everything 100%

A big thank you to the Qld team at for your enthusiasm, expertise and commitment to building even deeper connection to your customers 🙌🏻

We love helping you this week and are excited to be part of this incredible home grown Aussie growth story

14/05/2023

A big thank you to everyone that came along to the lunch n learn session on Taking Action with Business Development.

It is everyone’s responsibility to sell in any company, but how do you do it if it’s “not your role “ normally?

We covered the foundations of BD, doing it successfully with heart, integrity, ethically and with authenticity 🙌🏻

Some wonderful questions and conversations!

A big thank you to the team at for hosting us 🏆

12/05/2023

We love to see our clients light up with joy, wonder and curiosity 🙌🏻 thanks for a memorable and impactful workshop this week for the legends at a powerful start to program of alignment, focus and growth 🫶🏻

19/03/2023

I shared last week the top trends we're seeing in 2023.

Top of the list was Emotional Intelligence (EQ)

While measuring EQ isn't new, its an area thats having a well deserved moment in the spotlight as world we live in evolves and changes so rapidly.

Having a strong awareness and understanding of your own EQ is, in my honest opinion, an absolute secret weapon and foundation to success because it helps you to:

🙌🏻 Control your emotions and ability to think clearly
🙌🏻 Act decisively, with awareness and growth mindset
🙌🏻 Work efficiently, problem solve and navigate stressful situations
🙌🏻 Understand, empathise and inspire your teams
🙌🏻 Creates a positive working environment while also generating results.

Week in and out, we work with Leaders and their teams to understand and gain awareness of their own emotional intelligence. As certified EQi instructors (via the reputable Myers-Briggs) we can assess individuals, to bring leaders and teams closer together, learn about each other and ultimately get the best out of each other

Pictured is the model we work with in EQi, and all 15 composites

What EQ powerskills do think are most effective to build sustainable growth?

16/03/2023

The Top 5️⃣ Leadership trends we’ve seen in 2023 so far:

⭐️ Leaders focus and awareness on their own emotional intelligence, and how to increase it as needed

⭐️ Team alignment and the genuine need for meaningful employee engagement, accountability and ownership

⭐️ Active inclusion and diversity, it’s not just a number, it’s all about action and choice

⭐️ Relentless focus on GROWTH and understanding customer drivers and building sustainable growth

⭐️ Listening to your customer is not enough, focus must be on closing the loop on ex*****on

At we help to achieve and go deep on all of the above 👆 reach out if you’d love a chat ✨

14/03/2023

✨ Team alignment - how do we embed it?

🙌🏻 The truth is that most alignment happens in the minutiae of daily work.

⭐ It happens through conversations, decisions, and actions. It happens through personal connection coupled with curiousity and emotional intelligence. This type of aligned behavior doesn’t happen just once or even twice; it happens every day. That’s why we suggest creating a culture where alignment is happening all the time instead of just during strategic planning sessions or start of year planning.

⭐ Often we are asked at The Customer Agency to have an initial "team day out" followed by the "reality-check" of a followup session 1 - 2 months later to track measureable outcomes, updates and whats working within the teams. This ensure accountability and opportunity to adjust as needed.

⭐ We are now taking bookings for Team Alignment sessions in May, please DM if you want to learn more.

#

07/03/2023

👩‍💻 Cracking the Code: Innovation for a gender equal future 👩‍💻
The theme for International Women's Day 2023 highlights the role that bold, transformative ideas, inclusive technologies, and accessible education can play in combatting discrimination and marginalisation of women globally.
We proudly stand by this 🙌🏻

25/02/2023

Love: definition “an intense feeling of deep affection.”

Regardless of gender, skin colour or beliefs. Love is Love ❤️

09/02/2023

“The Leadership workshop with TCA was fantastic. they are experienced and engaged facilitators. It enabled me to have greater visibility of my leadership style and how I can improve, and so have an actionable plan that has set me up for 2023!”

✨Someone once told me that FEEDBACK IS A GIFT ✨

Whether positive or negative, it helps with awareness of what's working and what needs improvement. The essential part is actioning your feedback and closing the loop with its creator.

Some incredible feedback above from a Leadership Workshop Jason Bargent and I held recently at The Customer Agency for the legendary leadership team at
Always a pleasure to work with such engaging, open, and incredibly people-focused leaders.

Address

Melbourne, VIC

Telephone

+61447660899

Website

http://www.thecustomer.agency/

Alerts

Be the first to know and let us send you an email when The Customer Agency posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Want your business to be the top-listed Business in Melbourne?