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Big Goals We help leaders build their skills and confidence to lead motivated, high performing teams. https://big-goals.newzenler.com/courses/leadandinfluence

We work with our clients to develop leadership skills and confidence and develop teams that are built on trust, where team mates are able to challenge one another, innovate and hold each other accountable to achieve their business goals. We do this by building and reinforcing self awareness, emotional intelligence and communication skills that enable leaders and their teams to have difficult conversations and develop the best ways of working together and driving outcomes. In this era of virtual and hybrid teams these skills and approaches are even more important for maintaining productivity and connection. Find out more about our leadership mastermind - Lead and Influence - for business owners and managers.

11/10/2026

Your organisation probably has a list of values. But what do those values actually look like in action? Here's a quick leadership tip for you...

Micromanaging isn't the answer. But neither is leaving people to figure everything out for themselves.If you want your t...
11/10/2026

Micromanaging isn't the answer. But neither is leaving people to figure everything out for themselves.

If you want your team to work autonomously, they need clear expectations, support and documented processes they can refer to when they need answers.

Because your team shouldn't always have to come to you to find out how things work.

Does your team have the resources they need to work independently?

🎧 I explore this topic with Sandra Muller on the latest episode of my Grow Your Influence podcast: https://open.spotify.com/episode/09XpW2WKK3TEd4vsh3Ha4M

What you see as underperformance might only be the tip of the iceberg.Someone is missing deadlines.Their work isn't up t...
07/10/2026

What you see as underperformance might only be the tip of the iceberg.

Someone is missing deadlines.
Their work isn't up to scratch.
They're not taking responsibility.
They're disengaged.

But what's actually underneath it?

Before deciding what to do about underperformance, it can be useful to step back and look at what's really going on.

That's one of the things I cover in my Dealing with Underperformers 30-minute deep dive.

We'll look at what underperformance can look like, what's happening beneath the surface, and practical approaches you can use immediately.

Because dealing with underperformance doesn't have to mean more stress, more conflict and another dreaded performance review.

Get instant access: https://big-goals.newzenler.com/courses/underperformers

Can you build a strong team culture with a fully remote team of contractors? That’s exactly what my podcast guest Sandra...
07/10/2026

Can you build a strong team culture with a fully remote team of contractors? That’s exactly what my podcast guest Sandra Muller has done.

In this week’s Grow Your Influence episode, we talk about how Sandra creates connection, trust and belonging without a shared office - or traditional employment model.

We explore:
✔️ How she supports remote contractors
✔️ Why flexibility attracts committed people
✔️ Why less micromanaging doesn’t mean less communication

A fascinating conversation about what really makes people feel part of a team.

🎧 Listen here: https://open.spotify.com/episode/09XpW2WKK3TEd4vsh3Ha4M

04/10/2026

Sometimes building trust means being willing to share a little more of yourself first. What could you share this week with your team, that asks just a little more of you?

We all form impressions quickly. And once we have one, our brains tend to look for evidence that confirms it.But what if...
04/10/2026

We all form impressions quickly. And once we have one, our brains tend to look for evidence that confirms it.

But what if our impression of someone is incomplete?

This week, pick one person in your team and look for something that doesn’t fit your existing picture of them.

A strength you’ve overlooked. A different response than you expected. Something that challenges the story you’ve been telling yourself about them.

Because how we see someone shapes how we lead them.

Challenge your assumptions. You might see something new.

Can you build a strong team culture when your team is fully remote?I recently spoke with Sandra Muller, owner and managi...
01/10/2026

Can you build a strong team culture when your team is fully remote?

I recently spoke with Sandra Muller, owner and managing director of True North Content, about exactly that.

Sandra leads a team made up mostly of contractors, yet has created a culture built around trust, flexibility and connection.

We talked about:
- Creating culture without forcing it
- Why outcomes matter more than hours
- How flexibility attracts committed people
- And how trust within the team impacts the work they deliver to clients

A really interesting conversation about what culture can look like when people don’t share an office - or even a traditional employment model.

🎧 Listen to the episode wherever you get your podcasts.

Yesterday in my weekly email I shared a simple exercise I use to help teams see each other differently: Hero, Hardship, ...
30/09/2026

Yesterday in my weekly email I shared a simple exercise I use to help teams see each other differently: Hero, Hardship, Highlight.

So, I thought I would do my part and share my story...My heroes are my parents.

I’m one of four, and we grew up on the land. Money was tight and we were constantly at the mercy of the seasons, but my parents were a wonderfully positive and united team. Most importantly, they encouraged us to be ourselves.

My siblings were far more interested in stock work, shooting rabbits and riding horses. I was interested in school, reading, dressing up and making up stories and I was the first person in my family to go to university.

My older sister became Australia’s first female woolclasser, and my younger sister has been shaping the world since her school days.

Our paths were all very different, but our parents never made us feel that was a problem. They gave us the freedom to become ourselves, and were proud of our choices - even when they were sometimes a little nonplussed by them!

I’m very conscious of how much that support has shaped who I am. Can you guess which one I am in the photo?

Your turn - who’s one of your heroes, and what did they give you that has stayed with you?

One of my biggest challenges - and favourite parts of team workshops - is helping people see each other differently.We o...
29/09/2026

One of my biggest challenges - and favourite parts of team workshops - is helping people see each other differently.

We often see colleagues through their roles: what they do, how competent they are, how they show up at work. But there’s so much more to people than that.

Here’s a simple exercise I’ve borrowed from one of my favourite authors - Ben Crowe. Ask everyone to share:

A Hero - someone who has had a significant influence on them, and why.
A Hardship - something difficult they’ve experienced and how it shaped them.
A Highlight - something they’re particularly proud of or grateful for, and why it matters.

It sounds simple, but sharing something meaningful and having others genuinely listen can build feelings of closeness and connection. And that gives people a chance to see the person behind the role.

Sometimes, changing how we see each other is where better teamwork begins.

This might not sound like a leadership issue but how we lead is all about how we see ourselves and the world. The more w...
28/09/2026

This might not sound like a leadership issue but how we lead is all about how we see ourselves and the world. The more we understand ourselves the more we are able to connect with and lead others.

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Melbourne, VIC
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