29/11/2023
AS WE HEAD INTO DECEMBER, WE ALSO FACE THE HIGHEST RISK TIME OF THE YEAR FOR ONLINE FRAUD, SCAMS AND DECEPTION.
HERE'S A COMPREHENSIVE LIST WE HAVE PUT TOGETHER ON HOW TO PROTECT YOURSELF FROM ONLINE SCAMS.
Almost everyone will be approached by an online scammer at some stage. Some scams are very easy to spot while other scams may appear to be genuine offers or bargains.
GOLDEN RULES:
β’ If it looks too good to be true - it probably is
β’ ALWAYS get independent advice if an offer involves significant money, time or commitment
β’ Do not agree to offers or deals straight away: tell the person that you are not interested or that you want to get some independent advice before making a decision
β’ You can contact your local office of fair trading, ASIC or the ACCC for assistance
β’ NEVER send money or give credit card or online account details to anyone you do not know and trust
β’ Check your bank account and credit card statements when you get them. If you see a transaction you cannot explain, report it to your credit union or bank
β’ Keep your credit and ATM cards safe. Do not share your personal details with anyone.
β’ Do not let anyone pressure you into making decisions about money or investments: always get independent financial advice
β’ Read all the terms and conditions of any offer very carefully: claims of free or very cheap offers often have hidden costs
β’ Make sure you know how to stop any subscription service you want to sign up to
β’ Be very careful about offers for medicines, supplements or other treatments: always seek the advice of your health care professional
β’ Remember there are no magic pills or safe options for rapid weight loss
β’ Beware of products or schemes that claim to guarantee income or winnings
β’ If someone offers you an investment or other financial service, ask for their Australian Financial Services Licence number: check this with ASIC
β’ Be wary of investments promising a high return with little or no risk
β’ Beware of job offers that require you to pay an upfront fee
PROTECTING YOUR IDENTITY:
β’ Only give out your personal details and information where it is absolutely necessary and where you have initiated the contact and trust the other party
β’ Destroy personal information, donβt just throw it out. You should cut up, burn or shred old bills, statements or cards so scammers can not get your personal details from them later
β’ Treat your personal details as you would treat money: donβt leave them lying around for others to take
β’ Order a free copy of your credit report every year to make sure no one is using your name to borrow money or run up debts
SENDING OR TRANSFERRING MONEY:
β’ Never send money to anyone you are not totally sure about
β’ Do not send any money or pay any fee to claim a prize or lottery winnings
β’ Money laundering is a criminal offence: do not agree to transfer money for someone else
β’ Do not pass on chain letters or take part in pyramid schemes: you will lose your money and could lose your friends
DEALING WITH SUSPICIOUS OR UNSOLICITED OFFERS SENT BY EMAIL:
β’ Do not open suspicious or unsolicited emails (spam): delete them
β’ Do not click on any links in a spam email or open any files attached to them
β’ Never call a telephone number that you see in a spam email or SMS
β’ NEVER reply to a spam email or SMS (even to unsubscribe)
INTERNET TIPS:
β’ Talk to your internet service provider about spam filtering or, alternatively, purchase spam-filtering software
β’ If you want to access an internet account website, use a bookmarked link or type the address in yourself: NEVER follow a link in an email
β’ Install software that protects your computer from viruses and unwanted programs and make sure it is kept up-to-date
β’ Beware of free websites and downloads (such as music, adult sites, games and movies). They may install harmful programs without you knowing
β’ Check the website address carefully. Scammers often set up fake websites with very similar addresses
β’ Never enter your personal, credit card or online account information on a website that you are not certain is genuine
β’ Never send your personal, credit card or online account details by email
β’ Try to avoid using public computers (at libraries or internet cafes) to do your internet banking
β’ Choose passwords that would be difficult for anyone else to guess