Kong & Way

Kong & Way K&W allied health business consultants help private practices grow by providing tailored consulting packages just right for your goals.

Have you ever had a complaint from a client that ended up revealing more about your private practice than any compliment...
11/07/2022

Have you ever had a complaint from a client that ended up revealing more about your private practice than any compliment could ever have?

Complaints can be demotivating and even hurtful, and not every complaint is deserved or should be taken onboard. But they can also be a great source of learning - about your systems and processes, team members, or even the feedback process itself.

What are some examples of client feedback that you have received in your practice that made you look at things differently?

Are you stuck trying to think of things to post on your private practice social media accounts?Creating a weekly and/or ...
23/06/2022

Are you stuck trying to think of things to post on your private practice social media accounts?

Creating a weekly and/or monthly schedule and planning your posts ahead is a great way to make sure you post valuable content regularly.

Try our 5-day challenge to get your creative juices flowing!

What's the biggest thing you would like to achieve in your private practice in the new financial year?While you can defi...
21/06/2022

What's the biggest thing you would like to achieve in your private practice in the new financial year?

While you can definitely achieve more than one goal in a year, tackling fewer goals can make them seem more achievable and approachable. ๐Ÿ’ช

Here are some goals you could consider for your private practice in FY22/23:
โญ Grow my team (be specific about the number of team members you'd like to hire)
โญ Build an in-house admin team
โญ Build a weekly marketing strategy
โญ Implement a weekly social media schedule
โญ Rebrand and redevelop the website
โญ Increase my turnover by 20%
โญ Implement regular directors' review and strategy sessions

With the help of endless marketing options, it's now easier than ever to put yourself and your practice in front of pote...
08/06/2022

With the help of endless marketing options, it's now easier than ever to put yourself and your practice in front of potential clients. But once you've gotten their attention, how do you keep them engaged?

We've included some of our suggestions in our blog which you can read here - https://kongandway.com.au/how-to-increase-client-engagement/

What are your favourite and most effective ways to keep your clients engaged with your marketing?

As we're approaching the end of the financial year, Kong & Way has been working with our clients to review the FY gone b...
03/06/2022

As we're approaching the end of the financial year, Kong & Way has been working with our clients to review the FY gone by and prepare for the upcoming FY.

The topics that come up most frequently for our private practice clients are:
๐Ÿ‘‰ How profitable was my practice in this financial year? What was the profit margin?
๐Ÿ‘‰ Is there room for growth? How can I increase revenue? Should I hire more practitioners?
๐Ÿ‘‰ Are my expenses reasonable? Are there any unnecessary costs that can be minimised?
๐Ÿ‘‰ How did my practice perform overall and per category (e.g. people, admin, operations, financial, etc)?

What are your EOFY questions for your private practice?

Only a few days left to access your early bird tickets for our July 10-week recruitment program!Get your private practic...
02/06/2022

Only a few days left to access your early bird tickets for our July 10-week recruitment program!

Get your private practice ready for growth in the new financial year by learning everything you need to know about recruitment.

Find out more about our program here > https://kongandway.com.au/build-your-private-practice-team/

A bit of Monday for you ๐Ÿ™ŒSomething profound we've been reminded of recently is to have a realistic expectation of what...
30/05/2022

A bit of Monday for you ๐Ÿ™Œ

Something profound we've been reminded of recently is to have a realistic expectation of what YOUR 100% looks like from moment to moment. Instead of comparing yourself to what others seem to be doing or even how you were on your best day, honour your current 100%. โค๏ธ

Meet our private practice coach, Alistair Way!Al has been providing coaching and consulting services to private practice...
25/05/2022

Meet our private practice coach, Alistair Way!

Al has been providing coaching and consulting services to private practice owners for 7+ years. Before that, he worked across a number of industries including retail, manufacturing and hospitality. His diverse experience allows Al to tap into different operational and strategic solutions.

Learn more about Al here - https://kongandway.com.au/about/alistair-way/

Recruiting for your private practice isn't just about writing a good job ad. Your recruitment strategy starts well befor...
18/05/2022

Recruiting for your private practice isn't just about writing a good job ad. Your recruitment strategy starts well before the advertisement stage, and considers questions such as:

๐Ÿ‘‰ Do you know how to become an employer of choice?
๐Ÿ‘‰ How to ensure that your practice truly NEEDS a new team member?
๐Ÿ‘‰ How to identify the ideal time to recruit?
๐Ÿ‘‰ How to determine who would be the right fit for your practice?
๐Ÿ‘‰ And finally, how to write a kick-ass job ad that showcases all the amazing benefits you have to offer?

If your answer to the above questions is not a confident "YES", that's OK - after all, you're not a recruiter!

And the good news is that these are all skills that can be learned and applied time and time again for any future recruiting opportunities.

And even better news? We have a ๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€๐—ฒ๐—ฑ ๐Ÿญ๐Ÿฌ-๐˜„๐—ฒ๐—ฒ๐—ธ ๐—ฐ๐—ผ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ that teaches you these skills specifically to help you up your recruitment game!

๐—ง๐—ต๐—ฒ ๐—๐˜‚๐—น๐˜† ๐—ถ๐—ป๐˜๐—ฎ๐—ธ๐—ฒ ๐—ถ๐˜€ ๐—ผ๐—ฝ๐—ฒ๐—ป ๐—ป๐—ผ๐˜„ - Sign up before the 6th of June to get your Early Bird discount!

For more details about this recruitment coaching program, visit our page -> https://kongandway.com.au/build-your-private-practice-team/

Whether you are looking to move into your own premises for the first time or seeking to move from your existing space to...
10/05/2022

Whether you are looking to move into your own premises for the first time or seeking to move from your existing space to a new one, there are some things to be considered when searching for a property to operate a private practice from.

In this blog, our private practice coach Alistair Way unpacks some of the key things to consider when looking to lease a private practice premises.

Read it here -> https://kongandway.com.au/selecting-and-leasing-a-premises-for-your-private-practice/

A testimonial from a client we've been working with since July 2020. This client went from being a sole practitioner to ...
10/05/2022

A testimonial from a client we've been working with since July 2020. This client went from being a sole practitioner to running a profitable practice with a team of 9 (including an in-house admin) - all within 18 months!

We love seeing results for our clients and contributing to their success. But more than that, it's witnessing the weight of constant worry and stress being lifted off of our clients' shoulders that feels the most rewarding! โค๏ธ

Taking a proper break and switching off are essential for your productivity, preventing burnout, and most importantly, y...
06/05/2022

Taking a proper break and switching off are essential for your productivity, preventing burnout, and most importantly, your mental health. If you find it difficult to switch off, try setting some boundaries and rules for yourself - e.g. No business emails on Sundays.

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