Cass Dowding

Cass Dowding Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Cass Dowding, Business consultant, Melbourne.

Like companion plants that thrive together in a garden, working with me on personalised copy and content solutions will help you do better marketing so that you attract the best-fit clients and sustainably reach your business goals.

True story: My personal trainer once thought that being a "midwife" meant that I was a stay-at-home mum, not a health pr...
04/09/2024

True story: My personal trainer once thought that being a "midwife" meant that I was a stay-at-home mum, not a health professional.

My talk of "catching babies" translated that I played with my kids by throwing them up in the air 😖

👉 Have you ever had someone not 'get it' when you tell them what you do for work?
It happens more often than you'd think.

Those outside of business, sales and marketing commonly confuse copywriting with copyrights (and if you need help deciphering that one, DM me!)

When we rely on our job titles to explain what we do, we assume the person listening already understands our industry.

So, it's better to explain what you do and how you provide value rather than just relying on your title.

👉 The thing is, I see so many people use creative but vague ways to describe what they do and their value to customers.

You've probably seen it too ... like the business coach who says something like, "guides creative souls to find their north star."

But do your best-fit customers really get what you do when you say it that way?

When we use vague language, we're assuming our clients think like we do.
And assumptions are dangerous.

Why? Prospects won't get what it is you do or why it matters to them.

It's the same when people use dense, technical jargon. It creates the view that your product is complicated or hard to use.

So, what's the secret to making sure people easily catch on and understand your value and what you do?

It's simpler than you might think.

It's all about speaking your customer's language.

This makes the core value of your service easy to grasp.

Remember, in business, being understood is everything.

Don't let your message get lost in translation.

Want to know how to explain your work so clearly that even my PT would get it?

Let's chat!

👉 Grow your business with 5 essential types of marketing copy. Yesterday, we explored how copywriting differs from busin...
07/08/2024

👉 Grow your business with 5 essential types of marketing copy.

Yesterday, we explored how copywriting differs from business writing.

Today, let's dive into where you can use copy to inspire action across your marketing channels!

The 5 main types of marketing copy are:
🌱 Ad copy
🌱 Funnel/Launch copy
🌱 Website copy
🌱 Social Media copy
🌱 Email copy

⭐️ Pro tip: When hiring a copywriter, look for specialists in your target channel.
Need ad copy? That's not my forte!

👉 But for UX-focused website copy or email newsletters and sequences, I'm your copywriter!

I'm passionate about building strong marketing foundations for businesses through their owned channels.

A solid base in website and email copy sets the stage for growth across all your other marketing channels.

If you're looking for writing help, I've got free 30-minute copy consults available to my email list subscribers.

Just send a DM, and I'll get you on the list today.

ID in comments

“We don’t need a copywriter - we do all our own writing.”Ok. So, what’s the difference between writing for your business...
05/08/2024

“We don’t need a copywriter - we do all our own writing.”

Ok.

So, what’s the difference between writing for your business and copywriting?

🌱 I’m tackling this topic tomorrow - keep your eyes peeled (and I might attempt a Reel!)

If the goal is connection with your audience, what’s the best way to get there? ⚡️ Empathy.Empathy is the lifeblood of c...
04/08/2024

If the goal is connection with your audience, what’s the best way to get there?

⚡️ Empathy.

Empathy is the lifeblood of connection.

But what is it and how do you practice it?

Empathy is taking another person’s perspective, not judging, recognising their emotions, and communicating understanding back to them.

But you can’t truly understand what someone is feeling just by observing them.

✨ You have to ask them.

Then, when they tell you their story, true empathy ‘believes’ what that experience meant to them. It’s believing what is true for them, without judgement.

Ok, so how can we do this with our copy and content?

👉🏼 Start with empathy:
1. Understand your audience - do audience research first before writing anything.
2. Then, create relatable messages from your research to build trust and connection.

👉🏼 Continue with utility:
1. Provide value: Create content that has a purpose and tie it to what your audience wants to achieve and what your business goals are.

👉🏼 Improve with analysis:
1. Use data to make decisions: analyse performance with metrics that make sense for your own business goals.
2. Iterate: use insights learned from your analysis to refine your strategy.

👉🏼 Optimise with love:
1. Love is an action practiced in relationship with others. Tweak copy and content with the idea to develop authentic relationships with your audience, leads and clients. Refine it for each stage of their customer journey.

Need some help understanding your audience?

🌱 Send me a DM and I’ll share how I can help you.

"When do I ask for help?"I've been pondering about this lately as I reflect on where I am in my business and where I wou...
25/07/2024

"When do I ask for help?"

I've been pondering about this lately as I reflect on where I am in my business and where I would like to be.

As a solo business owner in the seedling stage, I'm often pitched that DIY is the best option. Over the last four years, there have been many courses aimed at helping business owners DIY.

🤨 But the answer to "should I DIY" is ...

It depends.

You see, you could learn to DIY your
👉 own graphics in Canva,
👉 website in Squarespace,
👉 copy and blogs in ChatGPT or Claude,
👉 video content using reels templates,
👉 and use generic prompts to always find something to say.

But the cost of DIY is time.

The time it takes to learn a new skill and apply the knowledge.

The time it adds as another task is lumped onto your to-do list.

The time it takes away from what you really love doing in your business.

💪 As someone who has done a lot of DIY, I can say it has really helped me develop the skills I've needed to get my business to a certain point.

However, I'll never be an expert graphic designer, videographer or web designer.

Because it's not just about having the knowledge. It's about the hours, practice, application, and time spent in the field.

🌱 It's such a balancing act, isn't it?

Do you save money and choose DIY, knowing it might take you longer to get the results?

Or do you ask for help and get back to focusing on what you love to do in your business?

✨ How has DIY'ing or getting the support you need to grow your business worked out for you?

P.S. Did you know that even experts in their field get help for the same service they provide? It was such a freeing feeling when I found this out!

Remember, no experience is wasted. What you learn in one chapter of your life, can help you in another chapter. Sometime...
25/07/2024

Remember, no experience is wasted.

What you learn in one chapter of your life, can help you in another chapter.

Sometimes life throws you a curve ball.

You’re minding your own business, travelling along in life, smashing your goals then BAM! Out of nowhere, something unexpected happens that makes you sit upright, pay attention and reassess where you are and what you’re doing.

The pandemic was that for me.

Due to go back to midwifery, but now faced with home schooling my kids, I had to let go of what I thought the future held and make a new plan.

👉 The new plan was creating a business where I could be creative, make impact and have agency over my time.

I dabbled in social media marketing and content marketing. But it was writing content and crafting copy without ‘the ick’ that made me want to bust open the laptop day after day.

As a nurse, I documented observations and human behaviour to make plans for care.

As a midwife I learnt the art of communicating with women in the most painful experience of their life, being their advocate and empowering them when they wanted to give up.

The giving up and going home part happens right when women are transitioning from the labour bit to the pushing a baby out bit.

I’m feeling this in my business right now as I get ready to go from not marketing my services much to giving birth to a new way of doing business! It’s uncomfortable, I question why I wanted to do this, but I’ve come too far to go home!

Everything is interconnected, and the skills you learn in one area of your life can transfer to another.

🥰 “Midwifery” means “with women” and it’s kind of amazing that that is also how I help businesses in marketing.

A partner, or a companion that works with you in doing better marketing using copy and content based on a deep understanding of your audience.

I’ve been writing about my business transition journey in more detail in my emails this month.

If you want to follow along, join my email list over on my website.

✨ From midwife to marketing.

🌱 Marketing with you.

Have I always wanted to work in marketing?��Hard no!��My path to working in the industry has been like a river - bending...
25/07/2024

Have I always wanted to work in marketing?��

Hard no!��

My path to working in the industry has been like a river - bending and curving around landmarks along the way. ��

🤰 After 10 years working as a nurse and midwife around Australia, I took a break to have children. ��

What is now a common sentiment I hear from other women in small business ownership is how they had to find a new career after they had kids. It was driven by the need for flexibility, to work in a way that felt good to them, or they’d grown and changed, and what worked no longer works for them. ��Unfortunately, the system you worked in might also not be set up to support flexibility for working parents. ��🤩

Today, I kicked off a new email series called “How It All Began”, reflecting on my journey from midwife to mum to marketing. ��

Writing this out took longer than I expected, and I ended up with three pages of notes! It’s been quite a cathartic experience. ��

There is so much to the story, but don’t worry, I’ve condensed it down for you!

🩰 Why is the ballet photo, then? ��

Well, that’s the first part of my story where I had to pivot when deciding about my future. ��

👉 If you’re a subscriber, the first email is in your inbox now. ��

👉 If you’re not, head to my website to subscribe and read the series from the beginning.

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Melbourne, VIC

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