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14/08/2018

A negative customer service experience with Telstra.

In a society where customer service means everything and online reviews make or break a business, will this mean large companies that don’t focus on great customer service will eventually lose their place as leaders in their industry? Keep reading to find out.

Receiving negative customer feedback isn't the end of the world but not doing anything about it can be. Jago provides the perfect opportunity to communicate directly with your customers allowing you to monitor the performance of every department & turn a negative experience into a positive change.

09/08/2018

Provide the best customer experience and see the results!

Use these three powerful tips to improve brand loyalty and ensure customers keep coming back. Contact Jago today!

The better your customer experience, the more loyal customers you will attract as well as an increase in word-of-mouth referrals. Book a demo with Jago today.

08/08/2018

The success of a business is dependent on the ability to achieve customer satisfaction. If your customers aren't happy, they are more likely to move to a competitor. The happier a customer is the more likely you will receive return business. Keeping reading to learn how Get Jago can help grow your customer base!

Jeff Bezos, Founder of Amazon knows better than to see his customers as a series of transactions. Read more about it and book a demo with Jago to grow today.

08/08/2018

Do you know that online customer reviews are a driving factor for repeat business? In fact, 92% of customers check online reviews when undertaking research on a local business, and a total of 73% of these customers made this decision after reading just six reviews or less.

Stay ahead of your competition. Contact Jago today to book a demo.
http://hello.getjago.com/bookademo

05/08/2018

Do you know whether your customers are happy with your company?

Jago uses the Net Promoter Score to monitor your customer's satisfaction, allowing you to turn unhappy customers into return business. Contact Jago today.

The Net Promoter Score is used as a tool to measure a customer’s experience & helps to predict business growth. Businesses around the world use this tool to measure customer experience as it is the best way to gauge how willing your customers are to recommend your product or service.

02/08/2018

These days your reputation really does precede you. Almost 40% of Australians refer to online reviews before choosing a service or product.

At Jago we’ll give you customer feedback in the moment so you can solve any problems before a negative review appears online.

Online Reviews… those few words written by strangers can give your business’s online reputation either a huge boost or it can plunge it into recovery mode where you need to spend weeks trying to rectify and gain more customers. Read more here and book a demo with Jago today.

01/08/2018

There is an easy solution to beat your competitor and the answer is simpler than you may think.

http://blog.getjago.com/beat-your-competition-with-reviews

29/07/2018

Your customer service isn't static. It can be great one day and terrible the next. Find out how you can monitor and improve your customer service with Jago.

We have the solution to providing outstanding customer service every day.

https://www.getjago.com/contact/

26/07/2018

Excellent customer service is the easiest way to show your customer they are always right. It also increases the likeability for repeat business and new customers.

Read more to discover 25 ways you can improve your customer service today.

When you provide excellent customer service you are creating the perfect relationship with your customers that ensures loyalty, repeat business, and positive word-of-mouth marketing. Continue reading to discover 25 ways Jago shows your customers they’re always right.

25/07/2018

Don't be scared of customer complaints, they are just as important as positive feedback as they teach a company where they need to improve.

Contact Jago today and discover how to turn customer complaints into positive reviews.

Putting the customer at the centre of your business is not always the easiest task for managers. Customers are the key to growing a company so companies must know them inside and out. Read more and book a demo with Jago today.

22/07/2018

Millennials already make up the majority of the workforce and have a purchasing power estimated at over $200 billion per year. It’s no wonder businesses are reevaluating their customer service strategies to suit their needs.

Keep reading to find out how you can update your strategy and target the largest consumer demographic in the world.

Millennials make up the majority of the workforce & have a purchasing power estimated at over $200 billion per year, making them the largest consumer demographic in the world. Jago delves into how millennials are shaping customer service today & how you can update your business strategy. Read more.