Handa Home Care Services Pty Ltd

27/07/2026

AusAlert is a new national warning system that uses the latest technology to send emergency messages to compatible mobile devices.

It will be ready to use in October 2026, but before it launches, we need to test the system across Australia.
On Monday 27 July, your mobile devices, such as mobile phones, tablets and smart watches, may receive a test alert. The test times across Australian time zones are:
• 2:00 pm AEST (QLD, NSW, ACT, VIC, TAS)
• 1:30 pm ACST (SA, NT, Broken Hill NSW)
• 12:00 pm AWST (WA)

The message will vibrate and include a loud, siren-like sound that lasts about 10 seconds. If this could disrupt you or cause you or a loved one to feel unsafe, please turn off your mobile devices or switch them to aeroplane mode before the scheduled test time in your location, and leave them off for at least one hour.

As this is just a test, you don't need to do anything, but in an actual disaster you should follow the alert instructions to keep yourself and others safe.

To learn what an AusAlert sounds like, visit https://www.ausalert.gov.au/

18/07/2026

📆 This National Diabetes Week (12-18 July), the theme ‘Living Out Loud’, encourages people to share what they wish others understood about living with diabetes. 💉️

🧓🏽For older people receiving aged care, living well starts with care that recognises their individual needs, goals and preferences.👵

Diabetes can present differently in older people, and its signs and symptoms may sometimes be mistaken for normal ageing. That’s why regular review, personalised care planning and working closely with the older person and their care team are so important. ⚕

Learn more about supporting older people with diabetes here ⤵️
🔗 https://www.agedcarequality.gov.au/providers/food-nutrition-dining-information-providers/food-thought-positive-stories/person-centred-diabetes-care

04/07/2026

This toolkit supports community organisations to distribute and promote information to older people, their families and supporters about key topics including:

23/06/2026

Many older people know the care they receive should respect their rights, but too many still don’t feel safe or confident speaking up when something goes wrong.

🔎 We commissioned national research to better understand the barriers that stop older people, families and supporters from raising concerns about aged care.

🙍🏼‍♀️ The findings show fears of reprisal, not being listened to, or not being taken seriously can prevent people from speaking up, even when their care falls short of what they deserve. 🙎🏼

These insights will help inform our work to strengthen trust, safety and confidence in aged care, and support older people to exercise their rights. 🙋‍♀️

You can read the research summary on our website:

🔗 https://www.agedcarequality.gov.au/choice-dignity-and-respect-research-summary

If you have a concern about your aged care service, you can speak up. Safe quality care is your right. Find out more - Choice, dignity, respect - your rights in aged care | agedcarequality.gov.au

20/06/2026

As an older person receiving government-funded aged care – either in your own home or in an aged care home – you have rights. The Statement of Rights, which is included in the Act, gives you the right to speak up, to be treated with respect, and to make choices about your aged care. Providers and aged care workers are legally obliged to deliver services in line with these rights.

Enshrined in the Statement of Rights is your right to equitable access, but what does this mean?
Your needs in aged care are assessed fairly, including your history, culture, and health conditions, ensuring that cultural connections and any health conditions are considered.

If you feel that your rights are not being upheld, contact the Aged Care Advocacy Line on 1800 700 600

To find out more about your rights, visit https://opan.org.au/toolkit/statement-of-rights/

20/06/2026

This World Continence Week, we’re shining a light on a common condition that affects more than 7 million Australians but is often overlooked... incontinence.

For many older people, particularly those with complex health needs, high quality continence care is an essential part of safe, person-centred aged care.

Good continence care supports older people to maintain comfort, mobility and independence, and enables them to continue to participate in the activities that matter most to them.

Providers play an important role in ensuring continence care reflects each older person’s needs, preferences and goals, protecting dignity while supporting function and quality of life.

Under our Strengthened Quality Standards guidance on clinical care (outcome 5.5.3), providers are expected to have processes in place to ensure continence care is person-centred, evidence-based and informed, through assessment.

Visit our website for more on what our guidance on continence care includes ⤵️

🔗 https://www.agedcarequality.gov.au/strengthened-quality-standards/clinical-care/safety-clinical-care-services

14/06/2026

Are you a health professional or aged care worker? You can access free online training from OPAN to learn more about abuse of the older person and how to respond.

The self-paced training can be used to document 6+ hours of continuing professional development (CPD).
You will:
• understand abuse of the older person – the signs and risk factors
• learn how to respond and provide support
• obtain resources and referral pathways.

Sign up today at https://opan.org.au/training/abuse-of-the-older-person-elearning/

14/06/2026

Did you know that raising feedback or concerns with your aged care provider first is often the easiest and quickest way to resolve issues?

Everyone receiving aged care services has the right to be treated with dignity and respect.

If you're worried about the quality of the aged care services you or someone else is receiving, you can speak up. If you find it difficult to speak up on your own, you can ask the Aged Care Quality and Safety Commission for help. We can help you raise or resolve a complaint.

Read our Top tips for making a complaint 🔗 https://www.agedcarequality.gov.au/resource-library/top-tips-raising-concern or visit agedcarequality.gov.au for more information on how to raise a complaint.

Safe, quality aged care is your right.

03/06/2026