Handa Home Care Services Pty Ltd

14/06/2026

Are you a health professional or aged care worker? You can access free online training from OPAN to learn more about abuse of the older person and how to respond.

The self-paced training can be used to document 6+ hours of continuing professional development (CPD).
You will:
• understand abuse of the older person – the signs and risk factors
• learn how to respond and provide support
• obtain resources and referral pathways.

Sign up today at https://opan.org.au/training/abuse-of-the-older-person-elearning/

14/06/2026

Did you know that raising feedback or concerns with your aged care provider first is often the easiest and quickest way to resolve issues?

Everyone receiving aged care services has the right to be treated with dignity and respect.

If you're worried about the quality of the aged care services you or someone else is receiving, you can speak up. If you find it difficult to speak up on your own, you can ask the Aged Care Quality and Safety Commission for help. We can help you raise or resolve a complaint.

Read our Top tips for making a complaint 🔗 https://www.agedcarequality.gov.au/resource-library/top-tips-raising-concern or visit agedcarequality.gov.au for more information on how to raise a complaint.

Safe, quality aged care is your right.

03/06/2026

03/06/2026

As an older person receiving government-funded aged care – either in your own home or in an aged care home – you have rights. The Statement of Rights, which is included in the Act, gives you the right to speak up, to be treated with respect, and to make choices about your aged care. Providers and aged care workers are legally obliged to deliver services in line with these rights.

Enshrined in the Statement of Rights is your right to support and social connections, but what does this mean?
You can maintain your connection with family, friends, pets, culture and advocates. For Aboriginal and Torres Strait Islander peoples, this includes Connection to Country and Island Home.

If you feel that your rights are not being upheld, contact the Aged Care Advocacy Line on 1800 700 600
To find out more about your rights, visit https://opan.org.au/toolkit/statement-of-rights/

01/04/2026

Did you know falls are one of the leading causes of injury for older people❓

This we’re encouraging everyone to look out for the early signs of a fall risk, which may include:

⚠️ unsteadiness
⚠️ signs of feeling unwell or bruising
⚠️ holding onto furniture while moving about
⚠️ confusion.

Staying safe starts with a conversation and offer of support from carers, family and friends.

The good news is that there are some simple steps people can take to reduce their risk. These include:

✔️ staying active
✔️ making small changes around the home
✔️ taking care of your health.

Want to learn more? Check out https://brnw.ch/21x1dFy

17/02/2026

12/12/2025

The final edition for 2025 and the first under the new Aged Care Act – our November - December Quality Bulletin is now available: https://www.agedcarequality.gov.au/news-publications/quality-bulletin/aged-care-quality-bulletin-83-november-december-2025

✅ Finish the year being up to date with the latest news across the aged care sector.

📰 In this edition we cover:

🔹 Food and nutrition – Person-centred diabetes care, menu and mealtime review
🔹 Clinical update – Preventing heat stress in older people
🔹 Webinars – Catch up on our 2025 webinar program
🔹 Training and resources – New e-learning module to help with the new Aged Care Act.
🔹 Aged care reform update – Consumer advisory bodies: resources for providers
🔹 New processes for providers under the new Aged Care Act – Guidance material and resources
🔹 Financial and prudential – Minimum liquidity, videos and more

Subscribe to the Quality Bulletin to receive regular updates 📧

04/12/2025

Designed to support those with more complex or intensive care needs. It provides ongoing and short-term access to services to help you stay at home for longer.