20/06/2024
Landmark is on the hunt for our next administration superstar!
Full-Time Customer Service/Administration Assistant Position Available
Landmark Inspections is seeking a competent and confident person to join our administration team on a full-time basis to help with the many and varied day to day errands, bookings and tasks of our office.
This position is full time, five days per week Monday - Friday,
approx. 8:30am to 5:30pm (start & finish times may be slightly negotiable).
Salary approx. $60K plus Super per year.
The position will sit within our Rentals Department who support a team of technicians that complete electrical, gas and smoke alarm safety compliance assessments of rental properties throughout Melbourne, Sydney, Brisbane and Perth and will report directly to the Department Manager.
Duties include (but not be restricted to):
- Answer incoming phone calls and make outgoing phone calls from and to a variety of different sources including current clients, potential leads, property managers, rental tenants and our assessment technicians and be able to action the phone calls in a timely manner.
- Maintaining multiple calendars and appropriately scheduling assessments for the technicians based on location and type of assessments or repair works required.
- Working through a daily
list of tasks.
- Creating and sustaining detailed notes on property/client files.
- Sending and receiving emails to different sources depending on the situation and details required.
- Receiving emails from different sources (as above) and acting on them appropriately.
- Booking inspections using multiple programs specific to our business.
- Assisting Management with any other tasks required.
Skills/abilities required:
- Previous admin/reception and/or customer service experience would be highly favourable.
- Strong grammatical ability with high attention to detail.
- Familiarity with basic computer programs such as Gmail and Calendar, and the ability to quickly learn other industry specific programs required for the role.
- Ability to communicate confidently, clearly and efficiently with a variety of different people including current clients, potential leads, tenants, property managers, our assessment technicians and fellow office team members.
- Ability to multi-task and handle multiple files/emails/calls at once.
- Ability to work in a fast-paced environment.
- Ability to prioritise work depending on urgency.
- Ability to problem solve quickly and efficiently.
- Ability to work both cooperatively as part of a team and individually.
- Positive Can-Do Attitude is a must.
This position is currently a home-based position; therefore, you will require a quiet workspace at home to work from as well as a solid and reliable internet connection.
***Future work will return to a Head Office which will be located in Doreen in around 9-12 months time.***
Applications MUST be made by sending a cover letter detailing why you believe that you are the right person for the role along with your current resume by email to [email protected]
