16/06/2026
She knew every client's name, knew which systems were patched together and which ones actually worked. When the conversation turned to succession, it seemed straightforward. She wanted it, he was ready, the family was aligned.
What nobody talked about was that she wanted the business but didn't want to run it the way he had.
Different systems, different culture, different ideas about what the next ten years should look like.
That tension between inheriting something and wanting to shape it is one of the most common things in family business transitions, and one of the least discussed.
My Shout will find those conversations. If you're in the middle of one, or you've been through it, I want to hear from you.
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