16/09/2026
Meet DDS Group’s “SuperTech” – Richard!
We recently received some outstanding feedback from one of our customers about Richard, one of our highly experienced DDS technicians, and we thought it deserved to be shared.
The customer told us:
“Honestly, I wouldn’t want anyone else coming to service our printer except for Richard. Such a champion that I only request him, and if he one day retires, I hope you have technicians that are trained by him. Not only is he a magician at fixing the printer, his customer service is one of a kind.”
That’s the sort of feedback that makes us incredibly proud.
Technical knowledge is one thing, but combining it with genuine care for the customer is what great service is all about. Richard has been doing exactly that for DDS customers for many years.
So today we’re giving credit where it’s due.
Richard — Technician. Problem Solver. Customer Service Champion. DDS SuperTech.
Thanks for everything you do, Richard, and congratulations on some very well-deserved recognition.
Same machines. Greater service. Great people.