Real+ Training, Consultancy & Outsourced

Real+ Training, Consultancy & Outsourced THE PROPERTY MANAGEMENT EXPERTS providing a full spectrum of services to GROW YOUR BUSINESS & YOURSE

Real+ Training - Experienced, energetic, emotional and reliable delivery on any property topic to make your conference a success

Real+ Recruitment - Transparency, Quality Relationships, Results and Passion are the values that drive our Recruitment teams success. Real+ Consultancy -
The path to success is peppered with potholes, our consultants work with you to keep them small and shallow. Real+ O

utsourced

Full end to end outsourced Trust Account Solutions. From establishing a new system, cleaning up a trust mishaps, as well as providing coverage when you are in a jam

02/09/2026

Meet Sean 👋

He’s been part of REAL+ for three months now, and while there have been a few surprises along the way, one thing has been exactly what he expected - a team that genuinely cares about supporting people across the real estate industry.

From our outsourced services team to the weird and wonderful questions that come through the REAL+ helpline, Sean’s quickly getting to know all the different ways we support our clients and community.

Want to know more about REAL+ and what we do?

👉 realplus.com.au

Or, as Sean says, give him a call. He’d love to chat.

31/08/2026

Join our Wednesday webinar: The DV Blind Spot

Property managers are often one of the first people to notice when something is not right for a tenant.

But when domestic violence is involved, it can be hard to know what to say, what to record, what action to take and how to stay within your legal obligations.

"What if the way we respond makes things safer, not harder?"

In this practical 30-minute webinar, we'll look at how property managers can understand all possible domestic violence situations, respond safely and understand their compliance responsibilities, so they can take required action, without overstepping, making assumptions or creating more risk.

You'll learn:

✔️ How to understand different types of domestic & family violence a tenant may be experiencing.
✔️ How to respond in a way that supports tenant safety while staying compliant to privacy requirements.
✔️ What to document, escalate and consider so your landlord feels supported in the process.

When? Wednesday 2 September 12.30pm - 1.00pm via Zoom

Register now 👇
https://us02web.zoom.us/webinar/register/WN_RVPy0vfmQJq1pMEgHWuJpg

This webinar is COMPLIMENTARY for our Premium Members.

Not a member? Not a problem - you can book a seat for $99 + gst

Become a member: https://realplus.com.au/membership/



26/08/2026

Fun at work doesn’t always mean laughter, banter or an easy day.

Sometimes it’s the satisfaction of solving a problem, making progress, working through something difficult or creating something new.

There will always be pressure, challenges and hard days. The difference is the lens we choose to view them through.

Find enjoyment in the process, not just the outcome.

26/08/2026

PM/ONE is almost here🔥

Two days. One room. A line-up built for the people leading, growing and shaping property management.

On 13–14 September, PM/ONE brings together industry leaders from across Australia and New Zealand for two days of big conversations, practical ideas and the kind of thinking that gets you looking at your business differently.

From growth and leadership to resilience, technology, profitability and the future of PM - this isn’t about sitting through two days of theory.

It’s about what you take back to your business on Monday.

📍 Hilton Sydney
📅 13–14 September
🎟️ Final tickets available

If you work in property management, this is the room you want to be in.

Visit pm1.com.au for more information.

25/08/2026

Unresolved strata repairs can leave Property Managers stuck in the middle - tenant getting soggy, landlord getting frustrated, and the owners corporation staying nice and dry.

When a strata repair isn’t moving, hoping another email will magically fix it isn’t a strategy.

There’s a process to work through:

1. Discuss the issue: Start with communication and try to reach a resolution directly.

2. Move to mediation: If the matter can’t be resolved, mediation through the relevant Fair Trading or Consumer Affairs body may be the next step.

3. Escalate to the relevant tribunal: If mediation doesn’t resolve it, the matter may need to progress to the tribunal in your state or territory.

The key? Don’t let an unresolved strata issue sit still while the damage keeps moving.

Know your escalation pathway, keep your communication clear and documented, and keep pushing the matter towards resolution.

Requirements and processes vary between jurisdictions, so always check the current requirements that apply in your state or territory.

Save this one for the next time a strata repair starts going around in circles.

Samantha Fiona Blayney

23/08/2026

Join our Wednesday webinar: Would Your Agency Survive a Complaint?

A complaint rarely starts with the whole story sitting neatly in front of you.

It usually sends everyone back through the file, the emails, the notes and the process, looking for what happened, what was missed and what can actually be proven.

“If this was challenged tomorrow, would the file support your version of events?”

In this practical 30-minute webinar, we’ll look at the file, communication and process gaps that usually show up when a client, tenant or regulator challenges the agency, so they can review weak spots earlier, without waiting for a small issue to become a bigger problem.

You’ll learn:
✔️ The common complaint triggers in property management that can expose gaps in process or communication.
✔️ How weak communication trails create risk when the agency needs to show what happened and why.
✔️ What to review before a small issue escalates into a formal complaint, client dispute or regulator concern.

When? Wednesday 26 August 12.30pm - 1.00pm via Zoom

Register now 👇

https://us02web.zoom.us/webinar/register/WN_6-oK76UMRtO6gojfUCtAEQ

This webinar is COMPLIMENTARY for our Premium Members.

Not a Member? Not a problem - you can book a seat for $99 + gst

Samantha Fiona Blayney

20/08/2026

30 lessons. Plenty that still ring true.

Samantha McLean and the team at Elite Agent have been digging through the archives and pulled together 30 lessons from Real+ founder Fiona Blayney - spanning business, leadership, growth, people and performance.

It’s a trip down memory lane, but there’s plenty in there that matters just as much in 2026.

And we’re not leaving it there.

Over the next few weeks, Fiona will unpack all 30, what they mean, what still holds true and how you can put them to work.

👉 Read all 30 over at Elite Agent, then stay tuned. We’ve got some unpacking to do.
https://eliteagent.com/fiona-blayney-30-essential-lessons-for-real-estate-success/

18/08/2026

Join our Wednesday webinar: Landlords Don’t Leave Because of One Big Thing

Most landlords don’t wake up one morning and decide, “That’s it. I’m leaving.”

Usually, it happens much more quietly.

A missed update here.

An answer that wasn’t quite clear there.

A follow-up that took a little too long.

A landlord wondering why they had to chase for information… again.

None of those moments may feel big enough to trigger a complaint on their own. But stack enough of them together and something starts to shift: confidence.

And often, by the time a landlord tells you they’re unhappy, they’ve been feeling it for a while.

So the question is:

What are your landlords noticing before they ever say anything?

In this practical 30-minute webinar, we’ll unpack the small service moments that can quietly influence whether an owner stays confident, becomes frustrated or starts questioning the relationship.

We’ll look at how to spot the early signs, tighten the touchpoints that matter and build greater clarity and confidence, before a complaint becomes your first warning sign.

You'll learn:
✔️ Identify the everyday service gaps that can quietly erode landlord trust.
✔️ Recognise early signs of frustration before they become complaints or contribute to churn.
✔️ Strengthen the client touchpoints that create clarity, confidence and better long-term relationships.

When? Wednesday 19 March 12.30pm - 1.00pm via Zoom

Register now 👇

https://us02web.zoom.us/webinar/register/WN_vxBY_2XFSpyBXoHYewkI1g #/registration

This webinar is COMPLIMENTARY for our Premium Members.

Not a Member? Not a problem - you can book a seat for $99 + gst



17/08/2026

22 years saving lives at Bondi Beach.
A life-saving liver transplant.
A 24-hour non-stop ocean swim.
An Ironman.

Come on, Quinn… seriously? 😅

You know him from Bondi Rescue. At PM/ONE, you’ll get to know the Quinn Darragh behind the headlines - sharing what happens when life really tests you, and how you keep going when everything is stacked against you.

He closes PM/ONE on 14 September.

I’m tired just writing this. 😂

🎟️ pm1.com.au



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