29/08/2026
Flying home from Brisbane, I kept thinking about one thing I heard far too often this week:
“Why is it so hard to get a quote?”
Clients chasing responses.
Not knowing who to call.
Salespeople who don’t understand their business.
Enquiries disappearing into a black hole.
Yet at the same time, hotel and venue sales teams are being told to get out there — trade shows, networking, sales calls, industry events.
They should.
But being visible is not the same as selling.
Great sales is still about knowing your client, understanding their business, responding properly, following up and making it easy to buy.
The old-school DOSM may be disappearing.
The old-school sales discipline shouldn’t.
There is a gap in the market — and it is exactly where Clockwise can help, through bespoke CX and sales training, and in-market representation for destinations and destination venues.
We don't post a lot on this channel find our thoughts on LinkedIn or over a Coffee/Zoom