Kannen Mediation

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Kannen Mediation offers a range of mediation services including family dispute resolution, private mediation, elder mediation, workplace mediation, neighbourhood disputes and more.

Resolution Institute Conference 2026 Wrap-UpA few weeks on from Adelaide, and we are still turning it over.Kim and I spe...
01/10/2026

Resolution Institute Conference 2026 Wrap-Up

A few weeks on from Adelaide, and we are still turning it over.

Kim and I spent 10 and 11 September at the National W**e Centre for the Resolution Institute Conference 2026, The Perfect Blend: Tradition, Innovation and Resolution. More than 260 delegates, over 80 speakers, chairs and panellists, and four streams running across two days.

A personal highlight was meeting Professor Dale Bagshaw.

Dale is an Adjunct Professor in Justice and Society at the University of South Australia and the founder and Chair of the Elder Mediation Australasian Network. She has done more to shape elder mediation in this country than almost anyone, and given the elder mediation work we do at Kannen, that conversation meant a great deal.

What struck us was not just the range of the program, but what ran underneath all of it. Writing to delegates afterwards, Resolution Institute CEO Amber Williams put it well: good practice has to answer to its own context and to the actual people in the room, innovation only counts if it stays human-centred, and the strength of the profession rests on practitioners continuing to learn from and support one another. That was exactly our experience of the two days.

So why does a conference matter to you, if you are the one sitting in the mediation rather than presenting at the lectern?

Because all of it comes back into the room with you. Every session we sat in, every practitioner we compared notes with over coffee, shapes how we run your mediation. Better questions. Better ways to keep a hard conversation from tipping over. Fresh thinking on how children experience separation.

When we learn, you benefit.

If you are somewhere in the middle of separation right or family now and wondering what your options are, we are always happy to have a confidential chat.

The same goes if the conflict in your family sits with an older relative. Decisions about care, living arrangements, finances or what happens next can divide siblings who otherwise get along, and those conversations are often put off until everyone is upset and nobody is really listening. Elder mediation gives the whole family a calm, structured place to work through it together, with the older person's own wishes kept at the centre rather than talked around.

Book a free 15-minute consultation to answer any questions you may have and assess if mediation is suitable for your circumstances https://kannenmediation.com.au/book-consultation/

General information only, not legal advice. Please seek your own independent legal advice.

Meet Suzanne - MediatorSuzanne holds a Bachelor of Arts from the University of Sydney and a Bachelor of Laws from the Un...
08/09/2026

Meet Suzanne - Mediator

Suzanne holds a Bachelor of Arts from the University of Sydney and a Bachelor of Laws from the University of Technology Sydney, and is an AMDRAS Accredited Mediator. She brings extensive legal experience from Australia and abroad, including years with Baker McKenzie, and living and working in Hong Kong, Vietnam and Myanmar, where she co-founded the largest foreign law firm in Yangon.

Suzanne's legal career was spent principally in litigation, company and commercial law, and workers' compensation. It was through her litigation practice that she came to appreciate the value of mediation, having witnessed the significant emotional and financial toll that prolonged legal disputes can take on individuals and businesses.

Calm and composed in difficult situations, Suzanne approaches each mediation with empathy, understanding and professionalism, helping participants feel heard and supporting them to work towards practical, constructive and mutually agreed outcomes.

Suzanne's Areas of Practice Include:

Workplace mediation
Conflict coaching

Whether it's tension between colleagues that's affecting the whole team, a breakdown in communication between a manager and their staff, or a conflict that's escalated to the point where people are avoiding each other altogether, Suzanne helps people work through it before it costs more, in time, money or working relationships.

Welcome to the team, Suzanne!

Father's Day is this Sunday, and for a lot of families it will look like burnt toast in bed, a walk somewhere green, and...
02/09/2026

Father's Day is this Sunday, and for a lot of families it will look like burnt toast in bed, a walk somewhere green, and lunch at the local cafe.

For separated families, the day can carry a bit more weight. Whose weekend is it? What time is the handover? What if Dad's day falls on the weekend the children are not with him?

If that is your household this year, a few things tend to help.

Sort the details early and put them in writing. A short text confirming time, place and who is driving takes five minutes and removes most of Sunday's tension.

Help the children mark the day for both parents. A card made at the kitchen table for the other household costs you nothing and tells your child they are allowed to love both of you.

If Sunday is not your day this year, choose another one. Children remember the pancakes and the bushwalk, not the date on the calendar.

Keep the handover for the handover. Sunday morning in the car park is not the moment to raise school fees.

And if the same argument surfaces every Father's Day, every Mother's Day and every school holiday, that is usually a sign the parenting plan needs consideration or revisiting, rather than a sign anyone is being difficult. Family Dispute Resolution is a calm, confidential way to work through that with an accredited practitioner, without going near a court.

I am Kelly Neighbour, an accredited Family Dispute Resolution Practitioner and mediator based in Sydney. Our mediations are held online, which means we work with families right across Australia, wherever you happen to be.

Wishing all the dads, stepdads, grandads and father figures a lovely Sunday.

General information only, not legal advice. Please seek your own independent legal advice.

kannenmediation.com.au

For more information or to book a free phone consultation, please click here https://kannenmediation.com.au/parenting-arrangements/

We're packing our bags for Adelaide!On 10 and 11 September, Kannen Mediation will be at the Resolution Institute Confere...
30/07/2026

We're packing our bags for Adelaide!

On 10 and 11 September, Kannen Mediation will be at the Resolution Institute Conference 2026, joining mediators, family dispute resolution practitioners, lawyers, judges and academics from across Australia and New Zealand.

This year's theme is "The Perfect Blend", and honestly, that's what good mediation is. A blend of listening and structure. Of legal knowledge and genuine empathy. Of keeping things calm today while building agreements that last for years.

So why does a conference matter to you?

Because every session we sit in, every conversation we have with practitioners at the top of this field, comes back into the mediation room with us. The latest research on how children experience separation. Fresh approaches to high-conflict conversations. Better ways to help families reach agreements without the cost and stress of court.

When we learn, you benefit. It's that simple.

If you're a fellow practitioner heading to Adelaide, come and say hello. We'd love to connect.

And if you're somewhere in the middle of separation right now and wondering what your options are, we're always happy to have a confidential chat.

Book a free 15-minute consultation to answer any questions you may have and assess if mediation is suitable for your circumstances
https://kannenmediation.com.au/book-consultation/

General information only, not legal advice. Please seek your own independent legal advice.

23/07/2026

Ever wondered why family mediation exists at all?

In this short video, Kelly explains where Family Dispute Resolution actually came from, and why it was introduced into the family law system in the first place.

Spoiler: it wasn't just to save court time. It was about giving separating families a better way through, one that puts children and workable outcomes first, instead of a courtroom battle.

Watch below.

General information only, not legal advice. Please seek your own independent legal advice.

You may have noticed a pattern in the news lately: several high-profile couples announcing their separations not with bl...
23/07/2026

You may have noticed a pattern in the news lately: several high-profile couples announcing their separations not with blame, but with a joint statement about staying strong co-parents for their kids.

It's a good reminder for all of us. However a relationship ends, the way you talk about it, especially in front of your children, matters more than the ending itself.

Family Dispute Resolution is built around exactly this idea. It gives separating parents a structured, supported space to work out parenting arrangements without turning the process into a battle. The goal isn't to "win." It's to protect your children from the conflict and help both parents move forward with a workable plan.

If you're separating and want a calmer path forward, we're here to help.

We offer a free 15-minute phone chat to help you determine if mediation is suitable. Book here https://kannenmediation.com.au/book-consultation/ or call us direct on 0455 238 884.

General information only, not legal advice. Please seek your own independent legal advice.

Ever settled a parenting dispute in court, only to find yourselves fighting about changeovers, holidays or school pick u...
15/07/2026

Ever settled a parenting dispute in court, only to find yourselves fighting about changeovers, holidays or school pick ups six months later?

You're not alone, and it's actually really common. Final orders solve the legal problem, but they don't always solve the day to day one.

That's the gap Parenting Coordination is designed to fill. It's a newer approach gaining real traction in Australian family law, an ongoing, child focused process that helps parents actually live out their orders or parenting plan, rather than ending up back in court over the same recurring issues.

I recently completed my certification in Parenting Coordination and I'm now offering it at Kannen Mediation. If this sounds familiar, I'd love to chat about whether it could help your family.

📎 Great overview here if you want to read more: https://kannenmediation.com.au/parenting-coordination-sydney/

📊 New research reveals mediation is working and the numbers prove it.Resolution Institute has just released the Mediatio...
07/07/2026

📊 New research reveals mediation is working and the numbers prove it.

Resolution Institute has just released the Mediation Audit 2026, the first comprehensive study of its kind in the Southern Hemisphere.

It's a biennial survey capturing the experiences and insights of mediators right across Australia and Aotearoa New Zealand.

One standout finding? Mediators report overall settlement rates of approximately 88–90%.

What does that mean for everyday people? If you're going through a separation, a family dispute, a workplace disagreement, or a neighbourhood conflict - mediation offers a genuinely effective path to resolution, without the stress, time and cost of going to court.

This landmark report gives families and communities real evidence that choosing mediation isn't just an alternative to conflict, for the vast majority of people, it actually works.

💬 Thinking about mediation for a dispute in your life? It might be more effective than you think.

Access the full report via the Resolution Institute https://resolution.institute/Web/Web/Members/View-the-Member-Resources/Mediation_Audit_Report.aspx?_zs=HD05p&_zl=3S1q3

Going through a separation is hard enough without adding conflict and confusion to the mix. 💙At Kannen Mediation, we hel...
02/07/2026

Going through a separation is hard enough without adding conflict and confusion to the mix. 💙

At Kannen Mediation, we help families navigate separation with less stress, better communication, and a focus on what matters most - your kids.

Our mediation process is designed to help you and your co-parent reach agreements on parenting arrangements and property, without the cost and stress of court.

👉 Book your FREE 15-minute consultation today and take the first step toward a calmer path forward.

📅 Book here: https://kannenmediation.com.au/book-consultation/
📞 Call us: 0455 238 884

Co-parenting after separation? Support is closer than you think..For many separated parents, reaching a parenting agreem...
30/06/2026

Co-parenting after separation? Support is closer than you think..

For many separated parents, reaching a parenting agreement isn't the end of the story. Life keeps moving. Schedules change, new situations arise, and the day-to-day decisions can become a source of ongoing tension. When that conflict lingers, it's often the children who feel it most.

That's where parenting coordination can help.

Parenting coordination is a practical, child-focused process that supports separated parents to put their existing arrangements into action and work through the everyday issues as they come up, from holidays and handovers to communication and changing routines. It's ongoing, constructive, and designed to lower conflict and keep families out of court wherever possible.

The goal is simple: less stress for you, and a calmer, more stable environment for your children.

At Kannen Mediation, we're proud to support families across Willoughby and the Lower North Shore, offering a confidential, supportive space to help your family move forward with less friction and more clarity. We're local, and we also work with families online Australia-wide.

If you'd like to know more, we'd love to hear from you.
📞 0455 238 884 ✉️ [email protected]
🌐 www.kannenmediation.com.au

Address

465 Victoria Avenue
North Sydney, NSW
2067

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+61455238884

Website

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