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Child Support Consultants

Name: Child Support Consultants
Address: Penrith, NSW, 2750, AU
Telephone: +61459743825

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Child Support Consultants

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We provide a one-stop shop for all Child Support matters so you can get on with what really matters !

We'll provide you with an experienced representative with on-the-job knowledge of Services Australia Child Support processes, policies and procedures. Child Support Consultants is a privately owned professional consultancy not affiliated with Services Australia Child Support, created to help parents with their child support matters. Child Support Consultants was created to provide parents with a place to contact for extra help if feeling overwhelmed, confused or frustrated with their child support case. We act in your child’s best interest at all times and provide support to parents and carers to ensure the best possible outcomes for you and your unique family situation. We provide representation liaising with child support on your behalf, advice and guidance regarding child support options tailored to the individual customers circumstances, assistance with change of assessment applications, objection forms, administrative appeals tribunal submissions and support throughout the hearing, care change and care disputes processes, departure prohibition orders, negotiation of payment arrangements, child support agreement advice and personalised referrals to trusted family law firms. We charge fees for our services and can be viewed on our website however we do not charge for the initial chat, so call or book online for your 15 minute consultation to find out how we can help you. https://childsupportconsultants.com.au/

With 12 years experience helping separated parents with their sensitive and complex child support matters, you can trust your case will be handled with the care, expertise and the professionalism you deserve.

03/11/2026

A special day for me, my team and Child Support Consultants ⭐️

Yesterday, Jess, Casey and Lilly joined me at the Western Sydney Women Awards 2026, where I was incredibly proud to be recognised as a finalist for Western Sydney Business Woman of the Year.

This month also marks 5 years of Child Support Consultants, so having my whole team there with me made the moment even more meaningful.

I feel so blessed to work alongside such an incredibly talented & remarkable team who care deeply about the separated parents and families we support every day.

A huge congratulations to all of the finalists and winners, and a huge thank you to Amanda Rose & Western Sydney Women, and the many mentors and supporters who have encouraged me along the way.

So proud of how far we’ve come, and so grateful for the team beside me. 💜

Crystal 💎

22/10/2026

Sitting down this week with my client discussing the latest child support claim made by the father and these were the words she said her former husband told her when she made the decision to leave their relationship – “I’m going to make you homeless”.

More than two years later, she fears his threat may become a reality.

Elena survived the war in Serbia in 1999 before coming to Australia in 2006.
Today, she describes her experience navigating Australia’s family law and child support systems as another kind of war.

A war she never imagined she would have to fight.

She is raising a son with autism. English is not her first language.

She has spent countless nights gathering evidence, preparing documents and trying to meet deadlines, sometimes given just three days to respond.

Now, she is needing to access her superannuation to pay legal expenses and keep a roof over her son’s head.

Without it, she fears she could be homeless by January.

But something Elena said during our conversation really struck me.

She compared the government’s approach to tackling domestic and family violence to building a house by putting the roof on before laying the foundations.

We hear about government reforms, strategies and commitments to address domestic and family violence, coercive control and the weaponisation of government systems as a tool of financial abuse.

But what is happening at the frontline?

Are the officers and decision-makers responsible for implementing these reforms adequately trained to recognise DFV?

Recognising domestic and family violence is not simply about identifying a category, ticking a box or placing a flag on someone’s file.

There is a significant difference between announcing reforms and ensuring the people responsible for implementing them have the knowledge, training and practical guidance to apply them appropriately.

And that brings me back to those words:
“I’m going to make you homeless.”

Elena fears that threat may still become her reality & quite likely other women are in a similar situation.

Is Government doing enough to bridge the gap between domestic violence policy and frontline practice?

08/10/2026

Sometimes it’s the less commonly used grounds for a Child Support Change of Assessment that can make a significant difference to a parent’s circumstances.

In our latest case study, Jess shares a client matter involving Reason 9: the duty to maintain another child or person, explaining how this ground can be relevant and why it’s important to look beyond the standard child support formula.

Reason 9 allows consideration of whether a parent’s capacity to financially support their child is significantly reduced because of their legal duty to maintain another child or person, where special circumstances exist.

But here’s another important consideration, particularly for family lawyers negotiating financial settlements.

Did you know that court-ordered spousal maintenance may also give rise to grounds for a Child Support Change of Assessment under Reason 9?

When negotiating spousal maintenance as part of a financial separation, it’s important to consider how those ongoing obligations may interact with a parent’s existing child support assessment.

A legal duty to maintain a former spouse or partner may be relevant under Reason 9, provided the legislative requirements are satisfied.

This doesn’t mean that every spousal maintenance order will result in a reduced child support assessment, but it does highlight why child support shouldn’t be overlooked when negotiating or drafting financial arrangements.

For family lawyers, understanding these intersections can help identify potential financial consequences before agreements are finalised.

At Child Support Consultants, we regularly work alongside family lawyers to identify these issues early, helping ensure child support considerations form part of the bigger financial picture.

Watch Jess’s latest case study to learn more about Reason 9 and why understanding the lesser-known grounds can make all the difference.

06/10/2026

We want to hear from you
Have you ever been impacted by a discretionary Child Support decision?

Services Australia is being given greater discretionary powers in the latest Government budget released (explained in our pinned post).
Services Australia is proposed to receive greater discretion to refuse Child Support applications made to harass another parent, refuse objections with no prospect of success or merit, refuse vexatious Change of Assessment applications and, in exceptional circumstances, decide not to correct an error where doing so could place someone at undue risk of family and domestic violence.

Mandatory Open Exchange of Information in Change of Assessment matters is also proposed to be removed and replaced with a model intended to better protect privacy while maintaining natural justice.

We see the impact of discretionary decision-making every day.
A significant proportion of the problems our clients come to us with stem from how an individual officer has interpreted legislation, evidence or policy and exercised their discretion.

Different officer. Different interpretation. Different outcome.

So if we’re giving Child Support more discretion, shouldn’t we also be asking:

WHO is making these decisions and what qualifies them to do so?
What specialist training do they receive?
How extensive is their legislative training?
If they’re being asked to identify coercive control, financial abuse and systems abuse, what specialist FDV training do they receive, and who provides it?
And what safeguards ensure discretion is being exercised consistently?
Because discretion itself isn’t necessarily the problem. Poorly exercised or inconsistent discretion is.

Did you feel the person making the decision properly understood your circumstances & you were treated fairly?

And if DFV was involved, did you feel they actually understood it?

Share your experience below or DM us privately.

More discretion may be part of the answer. But first, we need to talk about who we’re giving that discretion to.

25/09/2026

💎A little moment we are very proud to share…

I’m incredibly grateful to have been nominated for the Inside Family Law Awards 2026 – Client Care Award. 🙌

Client care has always been at the heart of why my team and I do what we do.

Child support matters are rarely just about child support. Behind every assessment, objection, agreement or Tribunal matter is a family often navigating separation, financial uncertainty, conflict and some of the most stressful periods of their lives all at once.

When I started Child Support Consultants, I wanted to create a service that didn’t just understand the legislation and the system but understood the people trying to navigate it.

For me, good client care means listening, explaining complex information in a way that actually makes sense, giving people a clear pathway forward and making sure they feel supported while some very difficult decisions are being made.

To now have that work recognised within the broader family law profession means a great deal to me.

I’m also incredibly proud that, although I’m not a family lawyer, Child Support Consultants has become part of the wider family law community, working alongside lawyers and other professionals to help families navigate the intersection between child support, parenting, property and financial matters.

Thank you to everyone who has trusted me and my team with their story, referred a client to us, collaborated with us, supported our work or simply cheered us on along the way.

And congratulations to everyone nominated for the Inside Family Law Awards 2026. It’s pretty special to be recognised alongside people doing such important work for Australian families. 💜

Crystal Paduch

17/09/2026

⚖️REASON 5 - one of the lesser-known grounds for a Child Support Change of Assessment, but one that can be incredibly important during property settlement.

🏡Reason 5 looks at whether money, goods or property received by the child, payee or third person are significantly affected by the responsibility to maintain another person.

It’s a ground we don’t see used nearly as often as some of the others, but this latest case study from Casey shows exactly why it shouldn’t be overlooked.

Casey recently put forward a successful objection involving the ground of Reason 5, in circumstances that were quite unusual and required looking beyond the standard child support assessment to what was actually happening financially.

In this video, Casey breaks down the circumstances, the argument she put forward and the outcome for her client.
And there’s a bigger lesson here.

If you’re negotiating a property settlement, division of assets or financial agreement, child support shouldn’t be treated as a completely separate conversation.

Decisions being made about assets, property and ongoing financial responsibilities can have consequences that extend into the child support space, sometimes in ways that aren’t immediately obvious.

That’s why understanding grounds such as Reason 5 matters not only for parents, but for family lawyers advising clients through financial and property settlements.

Listen to Casey’s latest case study to see how this lesser-used ground worked in practice.

💎The only team with a collective 44+ years of Child Support experience - distilled.

Crystal, Jess, Casey and Lilly

04/09/2026

Child support can feel overwhelming, but you don’t have to navigate it without understanding your options.

Whether you’re newly separated, questioning whether your assessment is correct, or considering how child support fits alongside your financial settlement, specialist advice can help you understand the system and make informed decisions for you and your children.

A little clarity early can make a big difference.

Follow for more insight into child support in Australia

31/08/2026

Child support…CRYSTALLISED 💎

A client said something to me recently that stopped me in my tracks.

After we had worked through an incredibly complex matter, she told me that my name seemed particularly fitting because I had managed to “crystallise a complicated body of evidence into a very coherent argument.”

I loved that.

Not just because of the obvious connection to my name, but because I realised it describes so much of what I have spent my career doing.

I spent 12 years working inside the Child Support system.

And for the past 5 years, I have experienced that same system from an entirely different perspective, representing the parents trying to navigate it.

Those two perspectives have taught me a lot.

The legislation matters.
The evidence matters.
The dates matter.
The way an argument is presented matters.

But perhaps most importantly, understanding what actually matters amongst all the noise matters.

Child Support can become incredibly complicated, particularly when income, businesses, financial resources, care arrangements, agreements, objections and reviews start intersecting.

My job is often to take hundreds of pages of documents, years of history and a client’s very understandable emotion about what has happened and find the issues that actually need to be decided.

To connect the evidence to the legislation.
To turn complexity into clarity.
To crystallise it.

So I think you might be seeing a little more CRYSTALLISED around here.

17 years of Child Support distilled into the things I think separated parents and the professionals advising them really need to know.

Crystal Lauren Paduch
Founder & Director of Child Support Consultants 💜

25/08/2026

Save this post. You might need it later. 📌

One of the biggest things we want separated parents to understand is this:

Get advice before the problem becomes a problem.

You don’t need to be in a dispute to understand your Child Support position.

Sometimes one conversation at the beginning can prevent months, or even years, of disputes later.

09/08/2026

🎉Celebrating 3 years of our CPD Masterclass!

For the past three years, we’ve had the privilege of delivering our CPD Child Support Masterclass to family law firms across Australia, helping to build greater expertise in child support and bridge the gap between family law and child support.

By sharing our specialist knowledge, we’re helping family law professionals strengthen the support they provide to clients and deliver a more complete, holistic service.

A huge thank you to every firm and practitioner who has welcomed us, learned with us and been part of the journey. Here’s to continuing to build knowledge, connection and better outcomes for Australian families.

Crystal, Jess, Casey & Lilly 💜

You can book your firms session via our website 👩‍💻

Address

Penrith, NSW
2750

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61459743825

Website

https://childsupportconsultants.com.au/

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