Child Support Consultants

Child Support Consultants We provide a one-stop shop for all Child Support matters so you can get on with what really matters !

We'll provide you with an experienced representative with on-the-job knowledge of Services Australia Child Support processes, policies and procedures. Child Support Consultants is a privately owned professional consultancy not affiliated with Services Australia Child Support, created to help parents with their child support matters. Child Support Consultants was created to provide parents with a p

lace to contact for extra help if feeling overwhelmed, confused or frustrated with their child support case. We act in your child’s best interest at all times and provide support to parents and carers to ensure the best possible outcomes for you and your unique family situation. We provide representation liaising with child support on your behalf, advice and guidance regarding child support options tailored to the individual customers circumstances, assistance with change of assessment applications, objection forms, administrative appeals tribunal submissions and support throughout the hearing, care change and care disputes processes, departure prohibition orders, negotiation of payment arrangements, child support agreement advice and personalised referrals to trusted family law firms. We charge fees for our services and can be viewed on our website however we do not charge for the initial chat, so call or book online for your 15 minute consultation to find out how we can help you. https://childsupportconsultants.com.au/

With 12 years experience helping separated parents with their sensitive and complex child support matters, you can trust your case will be handled with the care, expertise and the professionalism you deserve.

04/09/2026

Child support can feel overwhelming, but you don’t have to navigate it without understanding your options.

Whether you’re newly separated, questioning whether your assessment is correct, or considering how child support fits alongside your financial settlement, specialist advice can help you understand the system and make informed decisions for you and your children.

A little clarity early can make a big difference.

Follow for more insight into child support in Australia

31/08/2026

Child support…CRYSTALLISED 💎

A client said something to me recently that stopped me in my tracks.

After we had worked through an incredibly complex matter, she told me that my name seemed particularly fitting because I had managed to “crystallise a complicated body of evidence into a very coherent argument.”

I loved that.

Not just because of the obvious connection to my name, but because I realised it describes so much of what I have spent my career doing.

I spent 12 years working inside the Child Support system.

And for the past 5 years, I have experienced that same system from an entirely different perspective, representing the parents trying to navigate it.

Those two perspectives have taught me a lot.

The legislation matters.
The evidence matters.
The dates matter.
The way an argument is presented matters.

But perhaps most importantly, understanding what actually matters amongst all the noise matters.

Child Support can become incredibly complicated, particularly when income, businesses, financial resources, care arrangements, agreements, objections and reviews start intersecting.

My job is often to take hundreds of pages of documents, years of history and a client’s very understandable emotion about what has happened and find the issues that actually need to be decided.

To connect the evidence to the legislation.
To turn complexity into clarity.
To crystallise it.

So I think you might be seeing a little more CRYSTALLISED around here.

17 years of Child Support distilled into the things I think separated parents and the professionals advising them really need to know.

Crystal Lauren Paduch
Founder & Director of Child Support Consultants 💜

25/08/2026

Save this post. You might need it later. 📌

One of the biggest things we want separated parents to understand is this:

Get advice before the problem becomes a problem.

You don’t need to be in a dispute to understand your Child Support position.

Sometimes one conversation at the beginning can prevent months, or even years, of disputes later.

09/08/2026

🎉Celebrating 3 years of our CPD Masterclass!

For the past three years, we’ve had the privilege of delivering our CPD Child Support Masterclass to family law firms across Australia, helping to build greater expertise in child support and bridge the gap between family law and child support.

By sharing our specialist knowledge, we’re helping family law professionals strengthen the support they provide to clients and deliver a more complete, holistic service.

A huge thank you to every firm and practitioner who has welcomed us, learned with us and been part of the journey. Here’s to continuing to build knowledge, connection and better outcomes for Australian families.

Crystal, Jess, Casey & Lilly 💜

You can book your firms session via our website 👩‍💻

Last week our director, Crystal Paduch, was contacted for comment in the latest Women's Agenda child support news articl...
27/07/2026

Last week our director, Crystal Paduch, was contacted for comment in the latest Women's Agenda child support news article.

Have a read, link in bio, and let us know your thoughts!

Crystal was invited by journalist Carolyn Tate Women's Divorce Academy by Carolyn Tate to provide expert commentary and real-life case studies for this important discussion about Services Australia’s latest child support “crackdown” and who it is really impacting.

This article showcases two women, two very different stories and one system that let them both down.

Working with Australian parents navigating the child support system for over 17 years, Crystal has seen firsthand the real and raw impact of what ‘falling between the cracks’ actually looks like.

Crystal shares in the article:
“The real problems – money hidden in trusts, companies, partners’ accounts, overseas – they haven’t fixed.”

Crystal doesn’t stand against the child support system, she stands behind its purpose and making sure that purpose is not lost.

Every day, we work with parents and Services Australia alike to help the legislation be applied fairly, accurately and in a way that reflects the unique circumstances of each family. So, while we often advocate for reform, our work is not about criticising the system, it’s about helping parents navigate it, helping decision makers see the full picture and contributing a valuable resource of a team of specialist expert representatives to improve the communication between the agency and the parents who use it.

A huge thank you to Carolyn Tate Carolyn Tate for shining a light on an issue that affects so many Australian families and for giving me the opportunity to contribute to such an important conversation.

📰 Read the full article via the link in my bio.

THE LOW HANGING FRUIT & THE UNTOUCHABLESEveryone is talking about Services Australia’s latest child support crackdown.Bu...
22/07/2026

THE LOW HANGING FRUIT & THE UNTOUCHABLES

Everyone is talking about Services Australia’s latest child support crackdown.

But here’s what many people don’t realise...

Most of these powers aren’t actually new.

Child Support has always had the ability to garnish wages, prevent people from leaving the country and use a range of collection mechanisms.

These reforms don’t fundamentally change that.

What they do is expand and intensify those existing collection efforts, allowing the agency to recover more from the parents they could already reach.

And that’s a good thing, for most.

But while everyone’s celebrating the harvest...

There’s still an elephant in the room.

The parents who aren’t hanging from the lower branches.

The serious evaders.

…The untouchables.

The ones whose financial affairs are deliberately structured so they don’t receive a wage.

The ones using companies, trusts, business structures and financial arrangements that make them appear income-poor while living a very different reality and moving money into accounts that can not be touched by child support.

They’re so far up the tree that no amount of picking the low hanging fruit will ever reach them, they still remain untouchable by child support.

Meanwhile, the parents already within the system’s grasp continue to be harvested season after season.

If the Government is serious about child support reform, the conversation cannot stop with collecting more from the people who were already collectible.

It’s time to bring out the cherry picker and start reaching for that higher fruit.

Investment should be in fixing legislation to strengthen investigative & collection resources and addressing the cases that have been sitting at the top of the tree for years.

Because until we do...

We’re not fixing the hardest problem.
We’re just getting better at solving the easiest one.

👇 Do you think these reforms go far enough, or is the real issue still being left untouched?

Making a strong and relevant change of assessment submission is more than just changing an assessment, it can change liv...
15/07/2026

Making a strong and relevant change of assessment submission is more than just changing an assessment, it can change lives (the most important lives).

Most people see a child support assessment as a number.

We see what that number means.

It means orthodontic & medical treatment.

It means groceries.

It means school expenses.

It means giving children the financial support they’re entitled to from both parents so they can continue to live their lives in the way they are accustomed to after separation from their parents that they rely and depend on for that support.

In this case, the original assessment didn’t reflect the father’s true financial capacity or the additional costs associated with the child’s needs.

Our Senior Specialist Child Support Consultant, Jess, prepared a strategic Change of Assessment application supported by detailed financial evidence and legislative submissions.

The outcome?
The father’s child support income was increased by almost $400,000.
More than $13,000 in backpay was created.
Child support increased by over $40,000 each year across multiple assessment periods.
The decision also recognised the significant cost of one child’s orthodontic treatment that had not been adequately reflected in the original assessment.

Because this case was never about “winning.”

It was about making sure these children received the level of financial support the legislation intended them to receive.

Sometimes the formula doesn’t tell the whole story.

That’s where strategy, evidence and specialist knowledge make all the difference.

Good one Jess!!

07/07/2026

Meet Our Specialist Child Support Consultant – Casey

As part of our Meet the Team series, we’re excited to introduce our newest team member, Casey Naomi Frawley, one of our Specialist Child Support Consultants.

With more than eight years of specialised experience within Australia’s child support system, Casey brings an exceptional depth of knowledge and practical expertise to our team. Prior to joining Child Support Consultants, she held a range of technical and decision-making roles within Child Support, including Change of Assessment decision-making, Tribunal support, technical support, systems projects and site support management.

Here at CSC, Casey works closely with separated parents, providing strategic advice and representation across Change of Assessment matters, Objections and Administrative Review Tribunal (ART) proceedings. Her extensive understanding of child support legislation, internal processes and decision-making enables her to help clients navigate even the most complex matters with confidence.

What we value most about Casey is her genuine passion for achieving fair outcomes, her strategic approach to every case, and her unwavering commitment to ensuring every client feels informed, supported and heard throughout their journey.

Please join us in welcoming Casey to the Child Support Consultants team. We’re thrilled to have her on board and look forward to the positive impact she’ll continue to make for families across Australia 💜

Not every unpaid child support debt is the result of a parent refusing to support their children. Sometimes, it’s the re...
30/06/2026

Not every unpaid child support debt is the result of a parent refusing to support their children.

Sometimes, it’s the result of a parent fighting a battle the system doesn’t see.

Sometimes, all the system sees is a number, another dad avoiding, exploiting loopholes & weaponising the system.

A debt & an overdue balance.

It doesn’t always see the father who hasn’t been able to work because of severe mental or other serious illness.

It doesn’t see the parent whose savings have run out & is on the teetering on the edge.

It doesn’t see the person trying to hold it all together while fighting a battle no one else can see & unable to express their situation logically, unemotional and understandably.

That’s where we came in.

We didn’t argue that our client shouldn’t support his children.

We helped the system see what had been overlooked.

We gathered the evidence.

We connected the dots.

We demonstrated that his earning capacity had fundamentally changed because of severe mental health issues.

And when the full picture was finally before the decision-maker, everything changed.

Reason 8A was established.
His income for child support purposes was amended to reflect his actual circumstances.

His child support arrears were reduced by $34,000.

His contribution towards his child’s speech pathology costs remained because supporting his child was still fair and appropriate. And he still remained assessed to pay child support however based on his actual current circumstances for a suitable period of time.

This wasn’t about avoiding child support. It was about ensuring the assessment reflected reality. Because that’s what the legislation is designed to do.

Behind every assessment is a person.

Behind every debt is a story.

Sometimes, all someone needs is for the system to finally see them.
And that’s what we do.

We help decision-makers see the circumstances that the formula alone cannot.

Because fairness begins when the whole story is heard.

12/06/2026

As part of our “Meet the Team” series, we’d love to introduce Lilly, our dedicated Paralegal at Child Support Consultants.

Lilly is often one of the first people our clients speak with, providing support, guidance, and reassurance from the very beginning of their journey. She works closely with our consultants to prepare matters for Child Support reviews and ART proceedings, while also assisting clients with evidence gathering, documentation, and communications with Services Australia.

With a Bachelor of Laws, ongoing postgraduate legal studies, and a genuine passion for helping people navigate complex systems, Lilly brings a unique combination of legal expertise, compassion and attention to detail to every matter she works on.

What we value most about Lilly is her commitment to making every client feel supported, empowered and understood.

Thank you, Lilly, for the incredible work you do for our clients and our team every day. 💜

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Penrith, NSW
2750

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Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+61459743825

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