FAQ Business Training

04/09/2026

It's been a weird week. Excuse the expletives...Still very much struggling with sleep and fatigue, not helped by the first week of the month being 2 x morning networking events which are great ... just mornings.

Last night a possum decided it really wanted to join a business ladies dinner.

Backstory, in NZ possums are a massive pest, and living on a 10 acre block above a baited reserve meant we had dozens of the pesky possums, who would love nothing but to kill native wildlife and s**t everywhere - outdoor dining, decking etc. So we had to cull them.

Then in Hornsby, I had one living in the roof above my bedroom. Eventually the brat was evicted by blocking his entry point over the rafters with scrunched up barb wire after he'd left one night.

So to see this one come at me about 10x - arrrggghhh!!! Only me. Yeah it may have been the pizza box, but why then was he still coming at me when I left the box on the table! I swear he was paying me back.

How was your week?!

03/09/2026

Controversial opinion? Is a handwritten note really better than AI slop?

There’s been a backlash against obviously AI-generated marketing. Similar images, similar styles, similar everything. “Stop with the AI SLOP!” And I get it (my business group is full of them).

However, one of the “refreshing” alternatives is handwritten notes.

Except… suddenly everyone’s doing handwritten notes - that all look the same too. 😂

So is AI really the problem?
NO. The problem is marketing slop.

One person does something different. It works. Everyone copies it. Before long, what stood out, now becomes another same as everyone else's post.

We did this LONG before generative AI: Canva templates, stock photos, trending audios, filters, hooks, poses, “Love Actually” style cards… and now handwritten notes.

And here's the kicker: The handwritten note in this image was generated by AI (prompted deliberately to look handwritten). 😜 Did I trick you?

If you want to avoid slop, BE ORIGINAL.

Use AI assistance. Don’t use AI. Use Canva. Write it by hand. Draw it in crayon.

Just don’t blindly copy the latest trend because someone says this is what works now.

Be your authentic self.

And yes, the workshops on my deliberately AI-generated “handwritten” note are REAL workshops you can book. It's always a good marketing trick to advertise something else in your demo!

But today, I’m more interested in the debate and if this made you think:

Is AI slop really the problem? Or like me, are you more bothered more by marketing slop? Thoughts? 🤔

PS the handwritten notes are new enough you may not have seen heaps yet... Trust me you will!

01/09/2026

Penrith locals there's some great prizes for Father's Day donated by local businesses including my own FAQ Business Training . Refer My88's post, listen and be in to win!

What would you/the fathers around you most like to win?

30/08/2026

When you next see me, I may look a little different! I finally decided enough with the ridiculously long hair. It's hard to believe 4 years ago I chopped it all off to raise money and make a hair donation to Variety! I didn't expect to get to this length again - I could hold my hair up at arms length - with straight arms (check out The Colour Blue Hairdressing's other video).

This time I'm donating my hair to Wigs4Kids part of Kids With Cancer Foundation. The hair needs to be at least 20cm whereas Variety is 35.5cm (and sorry kids but I just couldn't face that super short again - hate the grow out wings). My hair donation will help, but it's thousands of dollars to get these kids the made up wigs.

So although I didn't do a fundraiser, if you want to donate to a great cause, please do so to the Kids with Cancer Foundation. They're a DGR registered charity so any donations are tax deductible in Australia.

Thanks Anna Simms from The Colour Blue Hairdressing for the chop!

Have you ever donated something other than money or time?

27/08/2026

The mix of chronic fatigue and ADHD is so annoying! Despite an alarm to take my meds, I realise why I fatigue crashed in the afternoon - I forgot to take my ADHD meds... again. Ironically they treat the chronic fatigue symptoms not so much the ADHD!

How do you remember things if you also suffer brain fog? I have things I must do!! I will make the med alarm later which may help a little.

fatigue

25/08/2026

ADMINISTRATION & LIQUIDATION: PLEASE READ AND UNDERSTAND THE RISKS

A large business getting into financial trouble doesn’t only affect its owners and lenders. It can create a domino effect through hundreds of small businesses, subcontractors, suppliers, employees and even consumers.

With entities within the Bathla Group reportedly having entered administration and having an Administrator appointed, it’s a timely reminder to look at the risks sitting inside your own customer base.

AFR reports show Bathla has around AU$3.2 billion in debt (yes with a B), and has many projects on the go around Norwest Sydney.

In a soft housing market have it’s asset values fallen? Will this impact their solvency and ability to trade out of administration? Bathla is NOT at the liquidation stage, but they are in administration, and secured creditors including the substantial ones, are going to be very nervous.

In general, customer risks are often overlooked. Do you consider:
- Are you too financially dependent on 1 or 2 major customers?
- Are you allowing late invoices to keep accumulating?
- Do you have tools, materials or unpaid supplies on sites that you could get locked out of?
- Could deposits or partially completed projects be lost?
- What happens if a major customer suddenly changes terms, stops engaging you or collapses, or you cut them as they are now too high a risk?
- Do you understand your position as an unsecured creditor?
- What about operational and reputational risks from unhappy or demanding customers on your business and people?
- Did you know that, in some circumstances, if a liquidator is appointed, they may seek to recover payments made before liquidation, including certain payments made within the previous six months? This one surprises a LOT of business owners.

The bigger issue is the flow-on effect. If one large company owes money to hundreds of smaller businesses, some of those businesses may then struggle to pay their suppliers, contractors and employees, causing them to collapse, creating a vicious cycle.

That’s why customer risk is not just about: “Are they paying me today?” It’s also about concentration risk, cash flow, payment behaviour, contracts, operational exposure, reputational risk, and what happens if things suddenly change.

Were you aware of these risks? Do you actively manage the risk your customers pose to your business? Would love to hear your thoughts, and please share this if it might help another business owner think about their exposures.

DISCLAIMER: We have no dealings with Bathla. Comments are based on publicly reported information, and we have no knowledge of where the administration process will ultimately lead.

Background image created on Midjourney, prompted by me - flaws deliberately left in, as when you build on flawed foundations, whether buildings or business, they can collapse!

PS: My first job after uni was Analyst, Operational Risk Control in financial markets. Risk is kind of ingrained in me! However, I take calculated risks which are essential in business.

24/08/2026

As a business owner, what do you most need help with? Please let me know below and help direct what gets moved and added first!

Oops!! I was meant to share about the FAQ Business Training Business Growth Membership special offer while we go through the messy transition period. Did I? Nope.

So I have it set up to expire in less than 24 hours 25th August 2026 11.00pm AEST, so people can get in on Teachable so they have some access while migration to HighLevel takes place.

It's an absolute steal as long as you actually use it! There are plenty of trainings in there plus live sessions including Action Accountability (body doubling co-working sessions - great for focus and ADHDers), live Quarterly Planning in early October, live Fast Action Quests (FAQ) and more coming soon. Designed to get business owners unstuck and growing.

You can schedule a chat to direct you on what to work on next while we build out the learning pathways.

I have plenty of resources to add, and some will be added before the accompanying video.

Some of the training in there I've seen offered by others for hundreds, even thousands of dollars! This is a neverending to be repeated offer. Future subs will be higher, and you'll get to keep the $49 a month if you continue to subscribe, otherwise the 3 month will not auto roll.

21/08/2026

Why? I really don't get this? There's physically no way I could get through my feed as it is and you want businesses to post daily for more reach?

Why not less but better quality?

Thoughts?

18/08/2026

Today I ran a workshop on Updating your website thanks to Penrith C*D Corporation. The attendees all ended up being my clients, which was lovely in one respect, but a pity that other Penrith businesses didn't take up the offer.

I had content prepared, but I completely threw it out, due to the intros. No matter the number of attendees, I ask for people to introduce themselves and say what they most want out of the session. This allows me to adjust the session flow, which is often a simple emphasis adjustment. Today it became very apparent the attendees weren't particularly tech savvy. So instead I spent the whole session focused on simple free tools they could use to assess their websites, and find easy improvement opportunities.

This is where planning comes into play, and also flexibility. I had a session plan, but also the nous to change tact completely. I hope for attendees, although it could still be a lot, it was more manageable than the planned version.

PS talking of making changes, have you noticed this?

Unfortunately for us small businesses, Facebook/Meta is moving from Verified to Meta One tiered paid plans. If you want to put more than 2 links A MONTH in your posts, you will have to pay. Sneaky rollout! If you've scheduled you posts ahead this could require change.

For everyone, this will mean we really need to think about our content or be prepared to pay. How will this impact you?

14/08/2026

Whenever I run sessions demonstrating website issues and how to fix them, the participants realise what they have failed to see on their own sites, and how easy it can be to make changes.

Those that then take action, can experience positive change in as a little as a week! Truly!

Intrigued? Please join me if you're a Penrith Business!

🔍 Is your website working as hard as you are?

If your website isn't showing up in Google searches or being recommended by AI tools, this free hands-on workshop will show you where to start.

📅 Tuesday 18th August
🕤 9:30 am

Join Jane Tweedy from FAQ Business Training for an interactive session where you'll learn how to assess your website's performance, improve your content structure, and make practical updates that help your business get found online.

You'll leave with improvements already made to your website, along with a clear roadmap to continue building your online visibility.

This workshop is ideal for small business owners who want practical, actionable advice to help their website work harder for their business.

🎟️ This workshop is free, but registrations are essential. Secure your place today!
https://www.trybooking.com/DOLMN

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