Katie Mason Consulting, Perth (2026)

We bridge the gap between strategy and authenticity, helping businesses create meaningful and genuine experiences for their existing & potential customers.

20/09/2025

👋 Meet the Perth XM Global Collaborative team! First up we have Katie Mason from our Perth Chapter President.

👯‍♀️ Katie is a CX & Brand Experience strategist who believes the future of business lies in human connection.

💪 After two decades working with one of Australia’s biggest brands and building large-scale community events, she founded Katie Mason Consulting to help organisations transform customer and employee experiences into powerful growth drivers.

🪞Katie challenges businesses to look beyond transactions and satisfaction scores, showing how belonging can become a brand differentiator that drives loyalty, advocacy, and resilience.

🌏 She speaks globally on customer experience, brand positioning, and creating communities that turn gatherings into movements.

🙋‍♀️More details of our Leadership team to come! We are still looking for seasoned leaders in the Experience Management space to help us create this epic Not for Profit community in Perth!

Send us a DM to let us know you’re keen and we can send you the info!

08/09/2025

Free Masterclass this Thursday! DM me and I will send you the link!

I am the guest speaking to an incredible group of women in business this Thursday!

This is your chance to also jump on for free and come and learn how to deep dive into the Customer Experience side of your business.

Learn how to deepen your connection with your customers and tap into a different way of thinking around how you show up for your customers.

Looking forward to seeing you there!

Katie x

01/07/2025

🧋Something has been brewing and it’s time to spill the tea!

Can you relate?

🤷‍♀️ Like me, you struggle to find like minded Experience Management professionals around Perth.

🗣️ You know…. exciting conversations on how XM has the potential to build human connection across the world? Passionate conversations with others who love to talk about it as much as you do?

Imagine this…..

A collective of like minded XM professionals who you can have deep dive conversations with.

An in person community sound board for XM ideas, challenges and the opportunity to learn and build relationships with XM professionals globally, including mentorship with the International best players in the industry.

🤾‍♀️ A playground where XM professionals can connect, engage, collaborate and create results together.

✔️ If you are in the CX, EX, BX, UX or PX space, this community is for you.

👀 I am looking for 3 more leaders in the XM space to launch our Perth community mid August.

🙋‍♀️This not for profit community is brewing and if you would like to help lead the movement or come along for the ride I would love to hear from you!

Comment XM below👇 if you would love to learn more and I will reach out 📩

13/05/2025

SNEAK PEEK 👀

Here is a sneaky peek of my agenda for my upcoming talk tomorrow!!

I am looking forward to speaking at the XMGlobal Collaborative International Conference.

🎤 I am speaking 9am US time. (9pm Perth time) alongside some incredible business leaders from 14 countries.

👯‍♀️Come along and join over 200 attendees to learn about Experience Management strategies from around the world. It’s all online so you can attend wherever you are in the world.

💪 Together as thought leaders we are changing the way businesses connect with their customers on a more human and relationship centred level.

Tickets available via my link in bio.

See you there!

12/05/2025

I am looking forward to speaking at the XMGlobal Collaborative International Conference tomorrow. I am speaking 9am US time. (9pm Perth time) Come along and join over 200 attendees to see some incredible people speak about Experience Management from 14 countries! Tickets and agenda available here https://www.xmgc.org/detailed-schedule

Address

Perth, WA

Website

https://calendly.com/katiemasoneventconsulting/30min?month=2023-06

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