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Untap Strategy We help businesses unlock new value by creating strategies to delight customers, remove waste, and g

****ATTN: Stressed-Out Business Owner****Are most of your business processes still in your head?If so, I've got some bad...
07/09/2021

****ATTN: Stressed-Out Business Owner****

Are most of your business processes still in your head?

If so, I've got some bad news for you...

It's preventing your growth.
It's making it harder for your team to do their jobs.
It's hurting your reputation with customers.

And worst of all, it's stopping you doing the things you love, with the people you love.

You know you need to do something about it, but somehow things just keep getting in the way...

An employee asking about how to do something...

A customer bypassing your team and going straight to you to solve their problem...

Or messing around with some piece of software that isn't playing nice.

And all of a sudden, there's no time to create the documents that would allow you to outsource or delegate all of that stuff!

Ironic, isn't it....

But let me tell you what happens if you don't prioritise your procedure writing.

Your business doesn't grow because the whole thing is dependent on you.

Your staff get so frustrated with the way things are done that they walk out - and tell their friends how bad a place it was to work.

Your customers go elsewhere because the 'service is better'.

And then you're left holding the bag - working far too long for what you're getting paid - or in the worst-case scenario, having to close the doors.

Heck, this might be happening to you already.

Well, let me share the good news....

You're not alone.

Most business owners experience this crisis at some point in their journey.

The difference between the ones that survive and thrive, and the ones that crumble, is whether they do something about it.

I've seen and helped many business owners that see the writing on the wall, and take the action they need to get the systems out of their head and "onto paper".

Their businesses now have great reputations, a fantastic workplace culture, and efficient operations. And they barely spend any time in the business anymore - unless they want to.

I've also seen the ones that think it's all too hard - or worse, think they can do it later.

But by then it's too late.

So let me ask again:

Are most of your business processes still in your head?

If so, you need to do something about it - the sooner, the better.

And we can help you create them.

We have 5 spots remaining for the month of September - and they fill up fast.

So if the above sounds like you - and you want your business to thrive rather than crumble - reach out and reserve your spot today.

It will change your business for the better.

** Weekend Hustle: Product Review **Small business owners putting in the grind on the weekend, here's a quick exercise f...
31/07/2021

** Weekend Hustle: Product Review **

Small business owners putting in the grind on the weekend, here's a quick exercise for you.

Over the past 6 months:
- Which of your products/services are most popular?
- Which have the highest profit margin / ROI?
- Which are the most 'sticky' (ie. have the slowest turnover)?
- Which require the most after-care assistance?

Have a look and you might find you're burning time (and money) on product that could be better applied elsewhere...

30/07/2021

End of week recap: Never end without reflection!

What did you achieve this week, and what could you do better next week?

29/07/2021

Lunch Break thoughts: Flip the Script

How can you make the 'bad' parts of your work 'good'? Write three ways down and see if you can implement any today.

28/07/2021

Morning Tea Tip: Make interactions special.

Take a normal interaction today (a meeting, an invoice, a phone call) and see if you can add something memorable.

Don't try and target everyone at once. A clear and focused approach wins every time.
27/07/2021

Don't try and target everyone at once. A clear and focused approach wins every time.

Competing is hard unless you have a way to stand out.Offer something that hasn't been done before.                      ...
25/07/2021

Competing is hard unless you have a way to stand out.
Offer something that hasn't been done before.

Address

1 Cathedral Avenue
Perth, WA
6000

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+61430171400

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