Perth Building Shelter

03/10/2024

𝗧𝗵𝗲 #1 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 𝗪𝗲 𝗛𝗲𝗮𝗿: 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗜𝘀𝘀𝘂𝗲𝘀 🗣️⁣⁣
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When building a new home, it’s easy to forget that your relationship with your builder is a business relationship. Clear, professional communication is key to ensuring everything runs smoothly. However, we often see homeowners make the same mistakes that lead to confusion and delays. Here are the top mistakes we see people make in their communication—and some tips and templates to help you avoid them:⁣⁣
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𝗙𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝗼𝗻 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗠𝗶𝘀𝘁𝗮𝗸𝗲𝘀 (𝗔𝗻𝗱 𝗛𝗼𝘄 𝘁𝗼 𝗔𝘃𝗼𝗶𝗱 𝗧𝗵𝗲𝗺):⁣⁣
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1. The biggest problem. Relying on Verbal Agreements: Too many important details are agreed upon verbally, leading to misunderstandings later.⁣⁣
𝗧𝗶𝗽: 𝗔𝗹𝘄𝗮𝘆𝘀 𝗿𝗲𝗾𝘂𝗲𝘀𝘁 𝘄𝗿𝗶𝘁𝘁𝗲𝗻 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗮𝗴𝗿𝗲𝗲𝗺𝗲𝗻𝘁𝘀.⁣⁣
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𝗘𝘅𝗮𝗺𝗽𝗹𝗲 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲:⁣⁣
Dear [Builder's Name],⁣⁣
Could you please provide written confirmation of the current project status and next steps? Please confirm by [COB, insert date].⁣⁣
Thank you,⁣⁣
[Your Name]⁣⁣
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2. Not Following Up After Conversations: Failing to follow up on phone calls or meetings often leads to forgotten details or confusion about what's been agreed upon.⁣⁣
𝗧𝗶𝗽: 𝗦𝗲𝗻𝗱 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 𝗲𝗺𝗮𝗶𝗹𝘀 𝗼𝗿 𝘁𝗲𝘅𝘁𝘀 𝗮𝗳𝘁𝗲𝗿 𝗲𝘃𝗲𝗿𝘆 𝗺𝗲𝗲𝘁𝗶𝗻𝗴.⁣⁣
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𝗘𝘅𝗮𝗺𝗽𝗹𝗲 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲:⁣⁣
Hi [Builder's Name],⁣⁣
Following our conversation earlier today, I wanted to confirm that we agreed on [specific action or timeline]. Please confirm that this is correct.⁣⁣
Best regards,⁣⁣
[Your Name]⁣⁣
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3, Failing to Set Expectations: Many homeowners don’t set clear expectations around response times, which can result in frustrating delays.⁣⁣
𝗧𝗶𝗽: 𝗔𝗹𝘄𝗮𝘆𝘀 𝗮𝘀𝗸 𝗳𝗼𝗿 𝗰𝗹𝗲𝗮𝗿 𝗱𝗲𝗮𝗱𝗹𝗶𝗻𝗲𝘀 𝗮𝗻𝗱 𝘂𝗽𝗱𝗮𝘁𝗲𝘀.⁣⁣
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𝗘𝘅𝗮𝗺𝗽𝗹𝗲 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲:⁣⁣
Dear [Builder's Name],⁣⁣
Could you please let me know when I can expect the next update regarding [specific issue]? Knowing this will help us stay aligned on next steps.⁣⁣
Thank you,⁣⁣
[Your Name]⁣⁣
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4. Not Addressing Concerns Early: Some homeowners wait too long to address issues, allowing them to escalate.⁣⁣
𝗧𝗶𝗽: 𝗕𝗲 𝗽𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗯𝗿𝗶𝗻𝗴 𝘂𝗽 𝗰𝗼𝗻𝗰𝗲𝗿𝗻𝘀 𝗮𝘀 𝘀𝗼𝗼𝗻 𝗮𝘀 𝘁𝗵𝗲𝘆 𝗮𝗿𝗶𝘀𝗲.⁣⁣
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𝗘𝘅𝗮𝗺𝗽𝗹𝗲 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲:⁣⁣
Hi [Builder's Name],⁣⁣
I noticed [specific issue] seems unclear, and I want to address it before it becomes a problem. Could you please provide clarification by [insert date]?⁣⁣
Best regards,⁣⁣
[Your Name]⁣⁣
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5. Disorganized Correspondence: Homeowners often don’t keep a proper record of their communication, making it difficult to refer back to key agreements.⁣⁣
𝗧𝗶𝗽: 𝗞𝗲𝗲𝗽 𝗮 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝗳𝗼𝗹𝗱𝗲𝗿 𝗳𝗼𝗿 𝗮𝗹𝗹 𝗲𝗺𝗮𝗶𝗹𝘀, 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀, 𝗮𝗻𝗱 𝘂𝗽𝗱𝗮𝘁𝗲𝘀.⁣⁣
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By following these tips and using these templates, you can stay organized, avoid misunderstandings, and ensure your project stays on track. Remember, this is a business relationship—clear, professional communication is key!

14/01/2024

Interesting. Imagine paying this much for a block of land.

https://www.instagram.com/reel/C02E_ncSwMS/?igsh=eXpzdTJlNWh6b2Vo

24/12/2023

To all our family, friends and clients. Wishing you all a safe and happy holiday season no matter how you spend it.

11/11/2023

11/10/2023

🔨 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐁𝐞𝐭𝐭𝐞𝐫 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫🔨

We all have ideas and visions of how we'd do things differently if we were in the builder's shoes. In an ideal world and in the spirit of collaboration and understanding, I would love to hear your constructive thoughts on this topic.

𝐏𝐫𝐨𝐦𝐩𝐭: "If I were a builder, one positive change I would make is ________."

Remember, our aim is to share feedback that's framed positively and has the potential to bring about positive change for the future.

10/10/2023

Navigating the home-building process can be a journey filled with excitement, anticipation, and, at times, a bit of anxiety. One of the most common hurdles homeowners face is a sudden lapse in communication from their builder. But what are the reasons behind this silence, and how can we re-establish those crucial lines of communication?⁣⁣
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1. 𝐀𝐦𝐛𝐢𝐠𝐮𝐢𝐭𝐲 𝐚𝐧𝐝 𝐋𝐚𝐜𝐤 𝐨𝐟 𝐂𝐥𝐚𝐫𝐢𝐭𝐲:⁣⁣
Without the non-verbal cues present in face-to-face communication, written messages can sometimes be vague or open to multiple interpretations. The lack of tone or body language can make it challenging to discern the writer's true intent, leading to misunderstandings.⁣⁣
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2. 𝐎𝐯𝐞𝐫𝐰𝐡𝐞𝐥𝐦 𝐚𝐧𝐝 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐎𝐯𝐞𝐫𝐥𝐨𝐚𝐝:⁣⁣
In our fast-paced digital age, individuals often receive vast amounts of written communication daily. This sheer volume can lead to essential details being overlooked or misinterpreted as recipients skim through content without fully digesting it.⁣⁣
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3. 𝐋𝐚𝐜𝐤 𝐨𝐟 𝐈𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤:⁣⁣
Unlike verbal communication where one can instantly ask for clarification or respond to queries, written communication doesn't always allow for real-time feedback. There may be delays in response, or the recipient might not ask follow-up questions, leading to incomplete understanding.⁣⁣
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4. 𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐚𝐧𝐝 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞𝐬:⁣⁣
In a globalized world, written communication often crosses cultural boundaries. Differences in language, idioms, or cultural references can cause misinterpretations. Add in the builder and the homeowner also speak different languages and have different frames of reference around construction. What might be clear and direct in one culture could be considered rude or too vague in another.⁣⁣
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🔨🏡 𝐂𝐎𝐌𝐌𝐔𝐍𝐈𝐂𝐀𝐓𝐈𝐎𝐍 𝐖𝐈𝐓𝐇 𝐘𝐎𝐔𝐑 𝐁𝐔𝐈𝐋𝐃𝐄𝐑: 𝐊𝐄𝐘 𝐓𝐎 𝐀 𝐒𝐔𝐂𝐂𝐄𝐒𝐒𝐅𝐔𝐋 𝐁𝐔𝐈𝐋𝐃! 🏡🔨⁣⁣
𝐁𝐞 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐚𝐧𝐝 𝐂𝐥𝐞𝐚𝐫:⁣⁣
𝐂𝐥𝐞𝐚𝐫 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬: Rather than a general "What's the update?", ask precise questions. For instance, "Has the plumbing been completed in the master bathroom?" or "When is the kitchen cabinetry scheduled for installation?"⁣⁣
𝐋𝐢𝐬𝐭 𝐂𝐨𝐧𝐜𝐞𝐫𝐧𝐬: Have numerous queries or issues? List them as bullet points, making it straightforward for the builder to address each.⁣⁣
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𝐒𝐭𝐚𝐲 𝐂𝐚𝐥𝐦 𝐚𝐧𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥:⁣⁣
Avoiding confrontation is key. While frustration is natural, an⁣⁣
aggressive approach can hinder progress. Maintaining a⁣⁣
calm and professional demeanor can pave the way for more.⁣⁣
fruitful interactions.⁣⁣
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𝐔𝐬𝐞 𝐂𝐎𝐁' 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲:⁣⁣
This tool can be a game-changer in enhancing clarity, especially when navigating intricate projects like home construction.⁣⁣
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𝐒𝐞𝐞𝐤 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐖𝐡𝐞𝐧 𝐍𝐞𝐞𝐝𝐞𝐝:⁣⁣
If communication stalls or misunderstandings persist, don't hesitate to seek guidance from legal counsel or industry professionals.⁣⁣
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Remember, the primary objective is a beautifully constructed home that aligns with your vision. Effective communication plays an integral role in realizing that dream. Let's keep those lines open and work towards a fantastic outcome! ✨🔑🚪

03/09/2023

Wishing all our dads a wonderful day.

23/06/2023

Lately, numerous new homeowners have been receiving correspondence concerning recent legislation changes and temporary fencing. We would like to express our gratitude to one of our clients who shared her response from DMIRS (Department of Mines, Industry Regulation and Safety) regarding this matter.

The use of temporary site security fencing is not prescribed in regulation 298 of the WHS Regulations 2022. If a risk assessment identifies that security fencing is required in order to comply with the regulation by both securing the workplace from unauthorised access and isolating the risk to health and safety arising from unauthorised access; then a risk assessment should be conducted as to whether fencing can be removed.

For the internal area of a dwelling at lockup stage, fencing is not required. However, if the risk assessment determines that the remaining area of the site is still a workplace and contains scaffolding, excavations, stored chemicals, plant and equipment, a pool, etc. then regulation 298 applies.

Please see the link provided for the site security checklist, and information sheet, available on WorkSafe’s website: https://www.commerce.wa.gov.au/publications/construction-site-security

25/04/2023

Freedom isnt free. Let us remember the men and women who fought and died for us.