Phoenix Business & Training Solutions
Formerly Phoenix Universal Pty Ltd (2008) and parent company Phoenix Six Business Solutions PL. Managing Director Andy Tan is determined to provide an innovative approach with improving and shaping the quality of Customer Service for WA. Primary business focus in providing professional business consultancy and bespoke workplace training; along with operation
al advice across WA and beyond. Qualified Trainer and Assessor, working with several Registered Training Organisations (Private and Govt) across Perth. Specialising in Leadership & Management, Business, Hospitality, Events, Tourism, Retail, Promotions and Marketing; and Customer service training. All training are assessed and trained on-site at each venue. Employers will benefit NOT only with setting and achieving their benchmarks with Staff Training but also with maintaining quality and increasing productivity for their venue/s. Now, a little info about the face behind Phoenix BTS. Andy Tan has been in the Hospitality and Retail space since 1994. Bar and Entertainment Scene since 1996. Business owner since 1998. Hotels and NIghtclubs since 1999. Training and Assessing since 2003. With a diverse range of experience (across many sectors), management skills and owner-operated businesses over 30 years in the workforce, Andy has a great passion for the Customer Service industry and would like to share his experiences and views, with the rest of the nation.
