Synergy

Synergy The official page for Synergy, Western Australia’s largest energy retailer. We’re here to provide online customer assistance from 9-5 Mon-Fri (WST).

If you've got any questions, just get in touch. We run this channel during Synergy office hours, and will try to get back to you within a day.

As we move into winter and brace for its frosty mornings and rainy days, it’s a good time to explore how you could be mo...
01/06/2026

As we move into winter and brace for its frosty mornings and rainy days, it’s a good time to explore how you could be more energy efficient as the cold begins to bite. Heat your home with some of the below tips this winter:

❄️ Set your heater to 18°C and warm your home with a comfortable temperature
❄️ Let the sunshine in – if the air is cold, but the sun is out, open your blinds and warm your home naturally
❄️ Embrace the layers – fluffy socks, throw blankets and dressing gowns

Discover more ways to stay warm in more energy efficient ways: https://bit.ly/49awwsR

📣 Applications for the 2026 Community Giving Fund open soon 📣Synergy is committed to making a positive impact on the com...
28/05/2026

📣 Applications for the 2026 Community Giving Fund open soon 📣

Synergy is committed to making a positive impact on the communities where we operate. Our annual Community Giving Fund aims to support community organisations with grants of up to $10,000. Below are some of the types of initiatives we support:

☀️ Supporting people facing hardship
☀️ Empowering people with disabilities
☀️ Improving the social wellbeing of Aboriginal and Torres Strait Islander peoples
☀️ Providing opportunities for disadvantaged youth

Applications open 15 June 2026. View the application guidelines including eligibility criteria: https://bit.ly/49ofsj7

You can learn more about the types of initiatives we support here: https://bit.ly/4wQSQSc

Sometimes it’s the smallest changes that can make a difference to the cost to operate our appliances and oftentimes it’s...
25/05/2026

Sometimes it’s the smallest changes that can make a difference to the cost to operate our appliances and oftentimes it’s the things we don’t think about. Your coils are out of sight out of mind—but they should only take 10-15 minutes to clean and only need doing every 6 months. Dust and dirt build up can impact how efficiently your refrigerator runs, which can cause a higher running cost.

Find out more energy saving tips for your refrigerator here: https://bit.ly/4nzkChQ

Everyone has different work from home styles, and how we each use energy at home to complete our jobs varies, but it’s i...
20/05/2026

Everyone has different work from home styles, and how we each use energy at home to complete our jobs varies, but it’s important to be mindful of ways you could look at reducing your energy consumption in your home office.

🧑‍💻Make use of energy saving power boards
🧑‍💻Do an energy check before you start your day
🧑‍💻Keep track of your lighting, heating and cooling

Dive deeper into these tips and make the most of your energy when you work from home:https://bit.ly/3PnAZ4F

Moving out of home can be an exciting time, but it can also be overwhelming. There are an endless list of decisions to m...
23/04/2026

Moving out of home can be an exciting time, but it can also be overwhelming. There are an endless list of decisions to make and things to do and setting up your Synergy billing account is one of them. It doesn’t stop at setting the account up, though. You are now responsible for your home energy management and below are just a few ways you could potentially reduce your electricity costs:

💡Switch your lights off when you don’t need them
💡Standby mode on chargers, TV’s and consoles can still drain power – switch off at the wall
💡Try using ceiling or pedestal fans before turning on the air con

Find more helpful tips to manage your energy use when moving out for the first time: https://bit.ly/4bKHffg

Energy saving in the kitchen could provide some quick wins on potentially reducing your electricity costs. From explorin...
20/04/2026

Energy saving in the kitchen could provide some quick wins on potentially reducing your electricity costs. From exploring energy efficient appliances to defrosting your freezer regularly to help it operate more efficiently, there are many ways you could save energy in the kitchen. Some quick wins could be:

💡Avoid using your microwave as a clock (standby power can add up over time)
💡If you have a second fridge, switch it off when you aren’t consistently using it
💡Clean your grease vents or exhaust fans to keep them running well

You can find more kitchen energy tips here: https://bit.ly/3QbtnlC

As the energy system and the role Western Australian’s play in it evolves, you may be wondering where you fit in. Maybe ...
15/04/2026

As the energy system and the role Western Australian’s play in it evolves, you may be wondering where you fit in. Maybe a solar PV system or battery isn’t the right option for you right now, but there are still other ways you can get involved and could save on your energy bills. The Synergy Midday Saver is a time of use plan designed to help customers take control of their energy costs.

The Synergy Midday Saver plan could be a good option for you if:

⚡You’re home often during the day
⚡You’re able to shift your energy use
⚡You’re not a big energy user in the evening

Find out more: https://bit.ly/4dmV8kR

There’s nothing quite like a hot shower – especially as we move into the cooler months of the year, but if you have a st...
09/04/2026

There’s nothing quite like a hot shower – especially as we move into the cooler months of the year, but if you have a storage hot water system you might not have considered how heating the water could be adding to your energy bills. Here are some quick tips that could help reduce your energy and water use:

💧 The recommended setting for a thermostat is 60°C for storage hot water systems and no more than 50°C on instantaneous systems
💧Try for shorter showers (every minute your shower runs is another minute of water use and water heating costs.)
💧If you’re away from home for more than a week, turn off your storage hot water system

Find more points to reduce your energy use with your hot water here: https://bit.ly/4uYZzZD

Charging your EV doesn’t have to be complicated, and while many drivers choose to charge at home, there are also plenty ...
30/03/2026

Charging your EV doesn’t have to be complicated, and while many drivers choose to charge at home, there are also plenty of EV charging stations located around Perth and WA.

Learn more about EV charging stations and find your closest fast charging station: https://bit.ly/4l4HOmQ

Without a battery, any extra solar power you generate during the day is sent back into the energy system. With a solar b...
25/03/2026

Without a battery, any extra solar power you generate during the day is sent back into the energy system. With a solar battery, that excess can be stored and used later, helping you power your home even when the sun stops shining.

Learn more about how solar batteries work: https://bit.ly/4r7i2Qu

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Perth, WA
6000

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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