18/07/2021
Our Company
In our short time operating as Diviv Group, our team has had the privilege of working closely with various major private and government organisations.
Due to growth, we are seeking a Account Coordinator to help assist daily account management and operations for our portfolio of clients.
The Role
To be successful in this position, you will be a passionate and self-motivated individual who is able to take the initiative and ownership over any given task.
The role will report directly to the Business Manager and will be responsible for supporting the team with the following activities:
• Managing and coordinating a portfolio of Diviv's customers work including customer communications (Tickets, Emails, Phone, Meetings)
• Coordinating and scheduling work with Diviv team members
• Qualifying sales opportunities – calling / emailing client prospects to understand their requirements
• Contribution to Social Media content and blogs
• Writing and amending proposal and contract documents
Benefits for the right candidate
To be successful in this position, you will be a passionate and self-motivated individual who is able to take the initiative and ownership over any given task.
• This role provdes flexible around time and would be ideal for someone returning to work and or working around school hours
• Someone who has the equivalent availability of 3-4 days a week
Your Profile
You are someone who:
• Enjoys working with people
• Loves learning new things
• Likes to get things done
Your Experience
• Work experience within the IT Industry and ideally a general high level understanding of web and software technologies and development processes
• Previous experience in a client facing, customer service based role, ideally coordinating customer accounts within the IT sector
• Previous experience working
This exciting opportunity will give you the chance to grow and expand your skill-set with a fast-growing company.
Only Australian citizens or permanent residents or people with Australian working visa are eligible to apply.
Please get in contact for more information.
Employer questions
Your application will include the following questions:
• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have in a client services / account management role?
• How many years' experience do you have in a customer service role?
• How would you rate your English language skills?
