Smooth Sailing Consulting

Home
Australia
Perth, WA
Smooth Sailing Consulting

Smooth Sailing Consulting works with MINDBODY and MOMENCE Wellness Businesses world-wide offering setup & support

Smooth Sailing Consulting agency is based in Perth, Australia working with wellness and fitness businesses world-wide. Smooth Sailing’s Director and head Consultant, Sheree Springer, was the second MINDBODY-Certified Business Consultant in Australia. Smooth Sailing specialises in MINDBODY setup and support, KPI analysis, pricing, sales, marketing and strategic planning for growth. They also offer MINDBODY Marketing Suite strategy and full setup.

12/08/2026

2 new Momence features worth knowing about 👀

Momence has quietly rolled out a few updates that are actually pretty useful for studio owners.

📅 Month-view calendar for your website booking plugin
Clients can now jump straight to the date they want rather than scrolling through your schedule - day by day!!

🎁 Better gift card controls
You can now get notified when a gift card is purchased, restrict what it can be used for, and view its transaction history.
Neither is a massive headline feature — but these are the kinds of small updates that can make admin a whole lot easier. 💡 Being able to bring up gift card purchase history to see what clients have bought (when they swear they had $100 left!)

If you use Momence, it’s worth keeping an eye on the New Releases section because there’s always something new hiding in there.

Save this one for later 💾

07/08/2026

I love reading F**t Insider because it often explains why we’re seeing changes in our own studios.

One insight that stood out this week:

Younger generations are redefining what success looks like. Instead of chasing traditional milestones, many are investing in their health, routines and community.
That’s a huge opportunity for boutique fitness.

People don’t just join us to exercise.
They join because they want to belong.

Curious... are you seeing this in your own studio?

Source: F**t Insider Issue #415 – Self Made.

30/07/2026

Want to give your unlimited members a perk that doubles as a referral opp? 👏

One of my favourite new features in the Mindbody Branded App is Guest Bookings.

It allows you to create a simple “Bring a Friend” perk, making it easier for members to introduce friends to your studio without having to create their own account!

✨ In this carousel, I’ll step out the process to get it set up:

• How to enable the feature
• How to create the pricing option
• How the member books their friend

Have you enabled Guest Bookings yet? I’d love to hear how you’re planning to use them in your studio 🩷🙏

28/06/2026

Love working with clients like Pregnancy, Birth Prep, Postpartum & Beyond Movement 🩷🫶🏻 The automations she has created for Mama Flow Studio are so well-considered.

Nurturing clients based on their stage in life. And based on client tags, that drop them into a flow speaking directly to their goals.

And … they are looking gorgeous 🥳

Nearly ready for switch on and saving precious admin time… so that the human touchpoints are perfectly timed to guide clients to the next step.

28/04/2026

If your automations have been sitting untouched since you (or Smooth Sailing!) first set them up, this is your sign to revisit them 👇

Most studios don’t lose clients because of one big thing

🌺 they lose them in small gaps across the journey

Outdated intro flows, missing rescue moments, and generic messaging that no longer matches how your studio actually runs.

🌺 Your studio evolves. Your systems should too.

A quick review can completely change how clients move through your studio:
 → clearer intro offer flow → better follow-up when people drop off → messaging that actually reflects current offers and pricing → smarter branching based on real attendance behaviour

This is exactly what I cover in an automation audit for Mindbody and Momence studios.

We go through your full client journey, identify what’s outdated or missing, and map out exactly what to fix so your systems actually support growth.

If it’s been a while since you looked at yours, start with my tips here.

Need someone to wave a magic wand? Book a free call via the link in bio and we’ll get started.

04/03/2026

I’ve been working with Punch Love for about 4 years now.
When I look back at everything we’ve worked on together, it’s actually quite a long list.

Not one huge project.

But lots of small improvements over time.

Things like:
• setting up Branded Web and the Branded App
• building Smart Lists to reach the right clients
• creating nurture sequences and automations
• launching challenges and retreats
• testing new intro offers
• setting up gift cards and video on demand access
• the occasional big schedule reshuffle

The kind of things that slowly make a studio easier to run and a better experience for clients.

I love this type of work because every studio is different, and the solutions are never exactly the same.

This is also exactly how a lot of studios use my 5-hour support packages — jumping in to solve things as they come up.

03/03/2026

If your Facebook leads are slipping through the cracks, this one’s for you.

Connect them into Momence, trigger a follow-up sequence, and let your system do the work behind the scenes.

Hot tip: Schedule staff tasks and personalised messages to the client to start a conversation and convert the lead ✅

20/02/2026

Fewer clicks 🖱️

More details 💾

Easier to write notes, email the client directly, create follow up tasks ⏰

What’s not to love!

10/02/2026

Studio owners — stop manually changing prices 👀

Momence now lets you set Early Bird pricing properly 🎉

✔️ One event
✔️ Different price tiers
✔️ Automatic cut-off
✔️ No admin panic

Early birds feel rewarded.
Late bookers pay full value.

Systems > stress.
Always.

29/01/2026

When clients have structure and accountability, they show up

When they show up, they start to find a routine

When they find a routine that works, slotting exercise into their week feels easy 👌

February challenges help self-care stop feeling optional and possible to achieve

Address

Perth, WA

Website

http://www.smooth-sailing.com.au/

Alerts

Be the first to know and let us send you an email when Smooth Sailing Consulting posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Smooth Sailing Consulting:

Want your business to be the top-listed Business in Perth?