Enmasse

Enmasse We help organisations create safer, healthier and more inclusive workplaces through behaviour change, leadership and culture. Find out more at enmasse2.com

Combining psychology, legal expertise and real-world experience to drive lasting impact. En Masse is a behaviour change company. We deliver programs that build positive results in the areas of mental health, wellbeing, diversity and inclusion.

Only 3 in 10 employees strongly agree that their opinions count at work.That is not a communication problem. It is a psy...
17/06/2026

Only 3 in 10 employees strongly agree that their opinions count at work.

That is not a communication problem. It is a psychological safety problem, and it is one of the most consequential gaps in leadership today.

In the first article of our new Activate series, Helena Kuo explores what psychological safety actually is, why it is so often misunderstood, and what leaders are getting wrong in the moments that matter most.

Read the full article: enmasse2.com/news/when-only-3-in-10-employees-speak-up-that-s-a-leadership-problem

If you would like to explore how Enmasse can help build psychological safety in your organisation, get in touch at [email protected] or explore our leadership and culture solutions at enmasse2.com/solutions

16/06/2026

More than two decades of behaviour change programs. Every sector. Every level. Across Australia, the UK and internationally.
That breadth of experience shapes how we design programs, how we respond when something is not working and how we advise organisations facing something genuinely difficult.
Explore our work at https://enmasse2.com or get in touch at [email protected].

11/06/2026

Most organisations measure respect at work by how many complaints they receive.
Low numbers do not mean things are fine. They often mean people do not feel safe enough to report, or have learned that speaking up does not lead to change.

The organisations genuinely ahead on this are focused on early intervention and culture, not reactive training after something has already gone wrong.

Explore our respect at work solutions at enmasse2.com/solutions/respect-at-work, find out how the Behaviour Change Hub builds that capability at enmasse2.com/elearn or book a demo at enmasse2.com/book-a-demo.

AI fatigue is real. And it is less about the technology than most organisations realise.AI is not creating new organisat...
10/06/2026

AI fatigue is real. And it is less about the technology than most organisations realise.
AI is not creating new organisational problems. It is revealing existing ones. Trust, governance, leadership behaviour and adaptive capacity all determine whether AI becomes a threat or an accelerant for your people.
Mark has written a five-part series on this. Read the full AI Anxiety in the Workplace series at enmasse2.com/news/tags:ai-anxiety or explore our leadership solutions at enmasse2.com/solutions/change-leadership.

10/06/2026

The conversations that need to happen most in organisations are often the ones that get avoided longest.
Coaching builds the capability to have them well. Not by providing a script, but by developing the self-awareness and practical skills that make difficult conversations more productive and less threatening.
We work with leaders across sectors through one-on-one coaching, group programs and integrated leadership development.
Explore our leadership solutions at enmasse2.com/solutions/change-leadership, find out more about the Behaviour Change Hub enmasse2.com/elearn or email us - [email protected]

Most organisations have a customer aggression policy. Fewer have built the capability to actually act on it when somethi...
08/06/2026

Most organisations have a customer aggression policy. Fewer have built the capability to actually act on it when something happens.

Psychosocial regulations have raised the bar. Customer aggression is now a legally recognised hazard that organisations have a positive duty to manage proactively. Policy alone does not meet that obligation.

What changes outcomes is genuine capability. Leaders who recognise risk early. Consistent systems for reporting and response. Training that shifts behaviour, not just awareness.

Explore our solutions at enmasse2.com/solutions/managing-psychosocial-hazards
- or read our customer aggression series at enmasse2.com/news/tags:customer-aggression

Get in touch at [email protected].

05/06/2026

When people ask what Enmasse does, the honest answer takes a moment to explain.
We are not a training provider in the traditional sense. We help organisations understand why people behave the way they do at work, and then build the conditions for that behaviour to change.

That requires behavioural science, organisational psychology, legal expertise and leadership development working together. Because the problems organisations bring to us rarely respond to single-discipline solutions.

Find out more at enmasse2.com/solutions or get in touch at [email protected].

When a worker is targeted by an aggressive customer, the people around them matter just as much as the policies on the w...
03/06/2026

When a worker is targeted by an aggressive customer, the people around them matter just as much as the policies on the wall.

The bystander effect is well documented. In workplaces where intervention has not been trained, expected or supported, workers keep their heads down, supervisors step away, and the targeted employee manages it alone.

Our final article in the customer aggression series looks at what effective bystander intervention looks like in practice, and how organisations can build a culture where stepping in becomes the norm.
"Intervention and protection of workers becomes the norm."

Read the full article at enmasse2.com/news/standing-by-or-stepping-in-bystander-behaviour-in-customer-aggression or get in touch to find out how Enmasse supports organisations to build bystander capability at: [email protected].

02/06/2026

Most organisations know the experience. A well-run workshop, engaged participants, good feedback on the day. And then, a few weeks later, very little has visibly changed.
That is not a failure of effort. It is a reflection of how the brain actually consolidates learning. One-off exposure, however good, is rarely sufficient to shift entrenched behaviour.
Microlearning works differently. Short, focused modules. Content delivered when it is relevant. Learning that can be returned to and applied over time rather than absorbed all at once.
This is what the Behaviour Change Hub is built around. Find out more at enmasse2.com/elearn or book your free demo at enmasse2.com/book-a-demo

What does kindness actually do to the brain?Mark joined The Happiness Index podcast to explore the neuroscience of benev...
01/06/2026

What does kindness actually do to the brain?

Mark joined The Happiness Index podcast to explore the neuroscience of benevolence. How giving kindness increases serotonin and dopamine while lowering stress hormones. Why benevolent acts are measurably higher globally since the pandemic. And how leaders can use that understanding to shift workplace culture in a way that is both human and commercially meaningful.

He also introduces the bus principle, well worth hearing explained in his own words.
Watch on YouTube: https://www.youtube.com/watch?v=FpMH7L93rbI
Or listen on Spotify: https://open.spotify.com/episode/66NZZF0iRoDekIAc3B8v8F

enmasse2.com | [email protected]

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