08/09/2026
Sometimes, as a business owner, you get a review that you simply can't let slide.
This 1-star review had nothing to do with the quality of our work, our pricing or the service we provided.
The complaint was that one of our team members has an accent.
Our staff come from different backgrounds, and we are incredibly proud of the people who represent Solar Shine Australia. Someone speaking English with an accent does not make them less intelligent, less capable or less deserving of respect.
Australia is one of the most multicultural countries in the world. Judging someone negatively simply because they don't sound like you is something we have absolutely no time for.
We'll happily take the 1-star review.
Backing our staff is worth far more than protecting a 5-star rating.
To our team: we've got your back. Always. ❤️☀️