06/12/2021
Today we had some reach out in the ads to say that we’re a joke, and we like to have fun in the office so we’ll take that!
But what isn’t a joke is the vulnerable people that are supported by the Providers that we work with and some of the things our providers have heard are okay through ‘word of mouth’ NDIS Suports
1. It’s okay to use frozen meals instead of fresh for STA and if a participant wants something different they need to pay separately. FALSE
2. If the participant is out of funding then all Core will always be flexible. FALSE
3. You don’t need to be registered for module 2a to use unauthorised restrictive practices on a regular basis. FALSE
4. A participant has no say in who they live with in SIL. FALSE
5. Locking a cupboard and using CCTV footage inside isn’t a restrictive practice. FALSE
6. You don’t have to follow through on every complaint pr opportunity for improvement, and you should just ignore their family. SO VERY FALSE
We provide a low cost high quality service to providers who want to make a positive impact on participants lives, there are no short cuts to the provision of best practice but we’ll try and make it as quick as possible to get there whilst providing Quality Care that Respects the individual needs of the Participant and their family and friends.
We can provide payment plans, delay payments, and packages to suit your budget, but if you’re stuck and having trouble finding an answer drop us a line, we don’t bill until we have to do actual work, and if it’s asked often enough we’ll turn it into a free resource.