06/03/2026
Job Title: Administrator
Company: Local Food Distributor Location: Pioneer Ave, Thornleigh, Sydney
Employment Type: Part-time (flexibility of your preference of split or continuous shift) equate to approx. 33-35 hrs per week)
Working Days & Hours: Tuesday to Friday and Sunday Shift. Possible split-shift options include:
• 10:00 am – 2:00 pm and 7:30 pm – 10:30 pm, or
• Continuous 2:30 pm – 10:30 pm
About the Role We are a small, local food distribution company supplying fresh and quality products to restaurants, cafes, retailers, and other businesses across Sydney. We are seeking a reliable, organised Administrator to join our close-knit team.
This role combines office administration, customer service, accounts support, and basic operational coordination during evening and Sunday hours when our clients often place or confirm orders.
The position is ideal for someone who enjoys a dynamic environment, thrives on multi-tasking, and wants to contribute to a local business with flexible (non-standard) hours.
Key Responsibilities
• Handle incoming customer enquiries via phone, email, and in-person (great customer service focus).
• Process customer orders, prepare invoices, and update order records accurately and promptly.
• Manage accounts receivable: follow up on overdue payments, perform light debt collection activities (e.g., polite reminders, payment arrangements).
• Reconcile daily/weekly transactions and maintain accurate records using our computer systems.
• Assist with basic stock/inventory checks and coordinate with warehouse/delivery team as needed.
• Provide excellent support to customers, resolving issues quickly and professionally.
• Perform general administrative tasks such as filing, data entry, and preparing reports.
• Ensure all tasks are completed efficiently within the shift timeframe, demonstrating strong time management.
Required Skills & Attributes
• Proven experience in debt collection or credit control (essential – comfortable making follow-up calls and negotiating payment plans).
• Excellent communication skills (verbal and written) – clear, polite, and professional when dealing with customers and suppliers.
• Outstanding customer service orientation – friendly, patient, and solution-focused, even during busy periods.
• Strong time management and organisational skills – able to prioritise tasks and meet deadlines in a fast-paced environment.
• Solid computer skills – proficient in Microsoft Office (especially Excel and Word), email, and basic accounting/ERP software (training provided if needed; quick learner required).
• Reliable, punctual, and able to work independently during evening/weekend shifts.
• Previous experience in administration, accounts, wholesale, food industry, or customer-facing roles is highly regarded but not essential.
What We Offer
• Competitive hourly rate
• Flexible shift patterns within the specified days/hours.
• Supportive small-team environment.
• Opportunity to grow within a local business.
How to Apply Please send your resume and a brief cover letter outlining your relevant experience (especially in debt collection and customer service) to [email protected]
