03/09/2026
Your business doesn’t have to fail for someone else’s insolvency to hurt you.
When a major customer goes into administration or liquidation owing your business money, the impact can spread quickly. You still have wages, suppliers, tax and other expenses to pay, even if the cash you were expecting suddenly doesn’t arrive.
That’s why it’s important to keep an eye on customer concentration and changing payment behaviour. If a reliable customer starts stretching payments from 30 days to 60 or 90, regularly asks for extensions, or allows outstanding invoices to keep growing, it may be time to review your exposure.
A large customer can feel like a great asset to your business, but becoming too dependent on one source of revenue can also create risk.
Regularly review how much your customers owe you, how quickly they’re paying and what would happen to your cash flow if a significant invoice was never paid.
Good credit management isn’t about expecting the worst. It’s about making sure someone else’s financial problems don’t become your own.